Miscellaneous
How to export the user activities report of the EventLog Analyzer technician
Objective As part of compliance and best practices, it is essential to monitor the activities of technicians like Administrator, Operator or any user with any technician role in EventLog Analyzer. This article focuses on step by step instructions for ...
How to configure log collection filters in EventLog Analyzer/Log360
Objective EventLog Analyzer offers log filtering capabilities, so that you can filter/remove/exclude unwanted events being collected or collect only the logs you actually need, by avoiding noisy events being collected. Filters let you include or ...
How to reset two-factor authentication in EventLog Analyzer
Objective EventLog Analyzer offers Two-Factor Authentucation(2FA/TFA) for enhanced secure login for the application user interface. All the enrolled technicians can be provided with this functionality and the administrator has the access to enroll or ...
How to enable audit for SAP ERP audit logs in EventLog Analyzer
Objective EventLog Analyzer can audit SAP ERP logs via log import feature, This article focuses on how to import the SAP ERP logs via log import in EventLog Analyzer. Prerequisites Availability of license purchased. For build lower than 13000 - ...
How to calculate the log flow rate/EPS in Eventlog Analyzer
Objective To estimate the system resources needed for the EventLog Analyzer server, it is important to calculate the Events Per Second (EPS) value. EPS indicates the approximate number of logs generated per second from various log sources such as ...
Troubleshooting: Disk space issues in EventLog Analyzer
Issue description EventLog Analyzer server might run out of storage due to misconfiguration and other known factors. This article offers troubleshooting steps to resolve when your disk or drive where the application is installed is full and help you ...
How to migrate live data (ES Data) from one location to another - Windows
Objective This article provides a detailed step-by-step guide to migrate EventLog Analyzer live data / data stored in Elasticsearch to different location or server. Prerequisites Access to EventLog Analyzer console as an administrator. Server user ...
How to Perform Scheduled Import Log Collection in EventLog Analyzer
Objective EventLog Analyzer supports scheduled log imports from both remote paths and S3 buckets. You can enable scheduled log collection to have the application read data from the same file at regular intervals, or configure a file naming convention ...
Error: Windows device status: Access denied
Issue Description Windows device status displays Access Denied post adding the device or while attempting to collect logs. The Access denied error indicates an issue with permissions or security settings preventing access to WMI (Windows Management ...
Troubleshooting Archive File is Missing in EventLog Analyzer
Issue description Archive files show as missing when the flat file created during the zipping process is not available in its intended location. Possible causes Below are the scenarios where an archive file integrity is updated as Archive file is ...
Troubleshooting Incorrect Severity in EventLog Analyzer Custom Report
Overview This document provides guidance to identify and resolve issues where the severity levels in EventLog Analyzer custom reports appear incorrect, ensuring accurate and reliable reporting. Possible Causes Misconfigured severity mapping in ...
How to update the EventLog Analyzer server details in the agent registry key
Objective This document explains the steps to update the EventLog Analyzer server details in the agent registry key. This is required when the EventLog Analyzer server IP address, hostname, or port is changed, ensuring uninterrupted communication ...
How to add HP-UX/Solaris/AIX device in EventLog Analyzer
Objective EventLog Analyzer collects logs from HP-UX/Solaris/AIX devices using the Syslog protocol. Syslog services has to be configured in HP-UX/Solaris/AIX Devices to have the logs forwarded to EventLog Analyzer. This article offers you step by ...
How to add F5 device in EventLog Analyzer
Objective EventLog Analyzer collects logs from F5 devices using the Syslog protocol. Syslog services has to be configured in F5 Devices to have the logs forwarded to EventLog Analyzer. This article offers you step by step instructions to add F5 ...
How to reduce the number of cached records in EventLog Analyzer
Issue description Cached record files are unprocessed log files that can accumulate within the EventLog Analyzer local directory when the indexing process is disrupted. When the number of cached record files exceeds 100, an email notification will be ...
How to add Topsec device in EventLog Analyzer
Objective EventLog Analyzer collects logs from Topsec devices using the Syslog protocol. Syslog services has to be configured in Topsec Devices to have the logs forwarded to EventLog Analyzer. This article offers you step by step instructions to add ...
How to Perform Scheduled Import Log Collection in EventLog Analyzer
Objective EventLog Analyzer supports scheduled log imports from both remote paths and S3 buckets. You can enable scheduled log collection to have the application read data from the same file at regular intervals, or configure a file naming convention ...