Objective
EventLog Analyzer offers Two-Factor Authentucation(2FA/TFA) for enhanced secure login for the application user interface. All the enrolled technicians can be provided with this functionality and the administrator has the access to enroll or remove the enrollment for the technician. This article offers step by step instructions to reset Two-Factor Authentucation(2FA/TFA) for default administrator when you are unable to login to user interface.
Prerequisites
Access to EventLog Analyzer installation directory & server as administrator to execute bat file.
Steps to follow
This procedure can only be carried out for the default admin account.
For Windows -
Open Command prompt as administrator and set the path to <EventLog Analyzer home>/bin/adsf directory.
Execute the resetAdminTFAEnrollment.bat file.
Login to the EventLog Analyzer application and re-register for the two-factor authentication to match your preference.
For Linux -
Open a terminal.
Navigate to the <EventLog Analyzer Home>/bin/adsf folder.
Execute the resetAdminTFAEnrollment.sh file to reset the existing TFA settings.
Open EventLog Analyzer as the default admin and re-enroll for TFA.
Tips
Related topics and articles
- How to manage enrolled users for two factor authentication in EventLog Analyzer
- How to generate backup verification codes in EventLog Analyzer
- How to use backup verification codes in EventLog Analyzer
- How to enable two-factor authentication in EventLog Analyzer
- Reset Account Settings