Objective
To guide users on how to use backup verification codes in EventLog Analyzer to access their accounts when their primary two-factor authentication (2FA) method is unavailable.
Prerequisite
Steps to follow
Step 1: Go to the EventLog Analyzer login page.
Step 2: Enter your username and password.
Step 3: When prompted for 2FA, click Use Backup Verification Code (if available). This option is shown only if you have generated backup codes earlier.


Step 4: Enter one of the backup verification codes you previously saved.
Step 5: Upon successful verification, you’ll be granted access to your account.
Step 6: Remember that each backup code is valid for one-time use only.
Step 7: After login, navigate to My Account > Two-Factor Authentication > Manage Backup Verification Codes to generate a new set if needed.
Tips
Store backup codes securely in a password manager or offline location.
Backup codes are helpful in situations like losing access to your authenticator app or phone.
Once a backup code is used, it cannot be reused.
It’s good practice to regenerate backup codes after one or more have been used.
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