How to use backup verification codes in EventLog Analyzer
Objective
To guide users on how to use backup verification codes in EventLog Analyzer to access their accounts when their primary two-factor authentication (2FA) method is unavailable.
Prerequisite
- 2FA must be enabled for the user account in EventLog Analyzer.
- The user must have previously generated and stored backup verification codes.
Steps to follow
Step 1: Go to the EventLog Analyzer login page.
Step 2: Enter your username and password.
Step 3: When prompted for 2FA, click Use Backup Verification Code (if available). This option is shown only if you have generated backup codes earlier.
Step 4: Enter one of the backup verification codes you previously saved.
Step 5: Upon successful verification, you’ll be granted access to your account.
Step 6: Remember that each backup code is valid for one-time use only.
Step 7: After login, navigate to My Account > Two-Factor Authentication > Manage Backup Verification Codes to generate a new set if needed.
Tips
- Store backup codes securely in a password manager or offline location.
- Backup codes are helpful in situations like losing access to your authenticator app or phone.
- Once a backup code is used, it cannot be reused.
- It’s good practice to regenerate backup codes after one or more have been used.