Device Enrollment (android)
Hello, all! I try to enroll first android device like fully management device. I start from scratch, tup 6 times by screen, when appears QR-Code scanner, i scan generated QR-code. I try to enroll two different device (oppo 14 and xiaomi redmi 9), but
Pwa Installation
Hi My question is for the PWA App in Manage Engine How do I install a PWA automatically and not manually? I have already manually installed an app this way and by the way it is not considered as an app by the list of a smartphone content Doing it this
DEPLOY SUPERVISED MDM ENROLLMENT VIA GPO FOR WINDOWS
Is there a way to enroll MDM via GPO? Currently i copy a setup folder to each device to than start an BAT.FILE as Administrator. I did try a couple ways to deploy this by GPO, but nothing seems to work, since a BAT File triggers a BAT FILE to than trigger
CAN'T ENROLL ME MDM ON iOS 26.1
iOS 26.1 does not show ENROLL DEVICE Window after adding Apple Configurator Blueprint and MDM Assignment in ABM! Does anyone experience the same issue? Tried with several new phones and MDM re-assignments via ABM.
Kiosk mode in Samsung devices without Knox
Hi. I want to use QR code Enrollement for Samsung mobile phones (not Knox Enrollement). Then, I want to use kiosk mode. There is some problems in this situation: The kiosk mode is not applied correctly and user can exit kiosk mode easily. when user reset
Apple WWDC 2025 updates
We’re excited to announce that ManageEngine Mobile Device Manager Plus is ready to support the latest Apple platforms unveiled at WWDC 2025. With the release of iOS, iPadOS, macOS 26, Apple has introduced new management capabilities and enhancements for
QR Code Enrollment without internet
Hi. Hello, I want to enroll new devices into ME MDM using a QR code. However, I don’t want the server or the Android tablet to be connected to the internet (or at least only the tablet to be connected to internet). On the other hand, the device needs
MDM server certificate is invalid
Hello, I'm trying to enroll an iPhone 16e as a supervised device in Mobile Device Manager. I don't have ABM/ASM so I'm using Apple Configurator. I've set up the APNs certificate and created a blueprint according to the directions. I can get as far as
SSL Handshake Error - Local Server only
Hello, I´m new to the Android MDM Services and I have seen that the "Manage Engine" has every Feature that we need. So I downloaded the Installer, started the Mobile Device Manager Plus and changed the Nertwork Type to "No Internet Connection". There
Error in activing set-device-owner
Dears, Good I want to set ME MDM device owner and active on my Mobile for using Kiosk. This error appear: E:\makedeviceowner\makedeviceowner>adb install -r MDMAndroidAgent.apk Performing Streamed Install Success E:\makedeviceowner\makedeviceowner>adb
How to add NEW APNs
Hello. I have a problem with APNs, cant seem to have an option to add a new APNs. only to renew the old one, one problem here, i dont know witch apple id that was used on the old one. Please help me.
Device Enrollment
Can I enroll a device without configuring my mail server? I am in a workgroup and do not have a mail server to input for my devices. Any direction would be great. Will
User Administration Issue
I created local account, "name" and typed in the wrong email address to make the account. To fix this, I deleted the account and recreated it with the correct email. The problem I have is when I go to enroll a device with the username "name" it puts in the old email address that doesn't exist in the account anymore. How can I fix this?
Enroll Device Without an Account
Hey, I was wondering if it was possible to enroll a device without having to force the user to create an account? Whenever I try to add a device, right now it forces the person to create an account?
Local Users
Good morning- We are a school district that uses our iPads in a shared environment at multiple school sites. I wanted to know if it is possible to create local users? I cannot find this option anywhere in the console. Thank you! Don Prince Antioch Unified School District
Group Assignment when Enrolling Devices with the Apple Configurator Profile
Hi, I've been enrolling devices (iPads on iOS 9.3.2) using the Apple Configurator Profile downloaded from the Enrollment page. The enrollment works fine, the problem is that I can't assign the devices to a group of my choice. They all go to the iOS Corporate Default group. Is it possible to move devices across groups? Or better yet, is it possible to modify the Configurator Profile to assign devices to specific groups? Thanks for your help, Rodrigo H.
Zero touch deployment for Mac
Hi, With Covid-19 and the reality of teleworking, I try to automate as much intervention as possible in our onboarding process. My Macs are purchased through Apple's DEP program and I have currently set up the link with ManageEngine. Currently I am able
Personal and business mobile enrollment
Hello,
I'm testing the ManageEngine solution for mobile fleet management.
The enrollment of corporate phones is going well.
When I try to enroll a personal phone with a work profile, the enrollment is successful, but ManageEngine displays a message:
iPhone assigned with MDM profile but no contact
Hi, an iPhone was prepared with apple configurator and was already successfully managed. But within the last days (due to a recovery via icloud) the device didn't contact the mdm anymore (no contact since may 25th). Looking at the iphone the mdm profile
smartphone disconnected but impossible to "manage"
I have a Galaxy A21 smartphone, with MDM installed and working properly, wallpapers applied, user restrictions, etc. etc. however the smartphone does not appear in the portal for management, I can’t do anything because trying to enter the pass Revoke
Major Updates on ME MDM Enrollment UI
We are excited to announce significant updates to the ME MDM Enrollment UI, aimed at enhancing your experience and streamlining the Enrollment process. These changes are planned for release in this Quarter and also applies to MDM in EC. 1. Enrollment
ppmsigner_publickey.crt expired
Hello, This cert expired today. I tried to make update of our MDM Plus, but cert expired. Can I do something, or is it problem of Manage Engine Corp? Thanks Jan
Setting up MDM with managed shared device
Hi, Can anyone assist with setting up MDM Shared device for Android? What I've done so far is everything in this guide, Setting up Managed Google Play | ManageEngine Mobile Device Manager Plus. The issue is when initially enrolling the device the shared
Can't apply MDM via Apple Configurator
Hello, I am receiving "Invalid Profile" error during the Apple setup process. I am trying to set up an iPad 9th generation, supervised, with Apple Configurator 2. The profile and blueprint is the same that I've been using for nearly two years. Device
Managed apple ID through MDM
Dear Sir or Madam, I would like to know where in my mdm manageengine Profile section, is the managed apple id located. I am trying to put a managed apple id in some ipads and I cannot find the way to do it. It would be great if I could have some guidance
Android: Your administrator has not given you access to this item
This started on newly enrolled Android devices, did not seem to matter enrolled via Knox or QR code Some would resolve within an hour, another days later not resolved Now it has started affecting a device that has been enrolled for weeks and we can't
ManageEngine MDM on Windows Snap Dragon devices
I want to verify that I can manage a new Windows Surface Pro with a SnapDragon processor. Support seems to be unable to say yes or no. They just keep saying, Windows 10.0 or higher. But with this being a new architecture and so many incompatible software
Enrolled devices in Apple business manager can easily just remove themself from organization during factory reset
I thought I had everything done correctly but I cannot seem to activation lock our corporate ios devices. They are registered in apple business manager. During a factory reset they correctly come up to the Remote Management page but under the "enroll
URL or Application allow for a custom time period
Hi Team, Is it possilbe to allow URL, Appliations for a specfiq group of users or devices for a custome time period? As a example: https://www.google.com/, https://www.manageengine.com URL will be allow for specifiq users or devices after 6:PM to next
Mobile Device Manager Plus - Free training series!
Join us on March 12 to 26, 2024, every Tuesday at 6:30 GMT and 11:30 EST for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Here's what we'll cover each week: Week 1: Device Onboarding and
Enrollment Faild
Hi, the server was installed from scratch. We try to add a smartphone and get an error that you can see in the picture. What could be the problem? Thanks
Delay in Seeing Apps in Newly Enrolled iPhones
It used to be when we would setup a new iPhone for a user the default apps for our company (about 19) would get "pushed" to the phone right after it is put into the profile group. But for the last few weeks, there is a significant delay before the default
Forgotten Password - Device Reset - Now asking for Google Mail
Good morning, We have a device, where the user has entered his password incorrectly 3 times and the device performed a factory reset. Now the device is asking us to verify the Google account that was previously synced on this device. This device was setup
can’t set up work profile
We are not able to enrol some devices (android) by using the Self Enrolment method. Attempting to enrol devices getting this error. "can’t set up work profile"
my iPhone devices have been unable to properly install configuration profiles
I am using a cloud system, and for the past three days, my iPhone devices have been unable to properly install configuration profiles. Could you please advise on a solution? I am certain that my installation process is correct, as I have already successfully
Add Old Devices to Apple Business Manager and MDM
I think this is probably a pretty simple question, but I have a habit of making things sound more complicated than they really are: We're new to Apple Business Manager and MDM software, so I'm still pretty unfamiliar with how any of this works. We're
Apple Configurator Issues
Hi, We have been using Apple Configurator to enroll devices for quite a long time. Suddenly today after enrolling some iPad Pros I found they all now get a message on the screen after being enrolled saying "iPad Partially Set Up" and recommending to erase
"MDM HTTP error. (status code: 500, URL: https://mdm.manageengine.com:443/mdm/integration/mtd/groups)"
comment puis-je résoudre ce problème, j'utilise la version cloud
Apps Installation Problem in Mobile Phone
Hello ! From "App repository", I have added required apps and then the apps are also added from "Inventory" under "Apps" section. After that, I have distributed the apps to "Group". Every apps have been distributed and installed perfectly without the
MDM Profile Error
Hello, I'm attempting to do self-enrollment for an iPad in MDM and when I scan the QR code and go through the setup, I get to the install profile section but then get Profile Error Invalid Profile and that Safari could not install a profile due to an
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