[KB] How do I view details about emails sent during non-business hours?
France recently passed the Right to Disconnect law which allows employees to be shut off from their work email after business hours. This law aims to reduce burnout. While it doesn't call for a total shutdown of after work hours emails, it does suggest that companies should provide some personal time to employees after working hours. While the law maybe specific to France, several other companies such as Volkswagen and Daimler have their own email policies that aim to re-establish proper work-life
High Availability Licensing and Server Support for ManageEngine Product
Hello, I would like to inquire about the High Availability (HA) setup for the following ManageEngine products: Exchange Reporter Specifically, I would like to know: Does setting up High Availability for these products require an additional license, or
Get Ready! Shield NxG 2025 IAM & Cybersecurity Seminar Coming to Seattle, San Jose, Dallas, and Orlando!
Hello! ManageEngine is back with its next-gen IAM & Cybersecurity event, Shield NxG 2025 happening in Seattle, San Jose, Dallas, and Orlando! Join our senior technology evangelists as they share insights on securing, managing, and auditing hybrid IT infrastructures.
Get Ready! Shield NxG 2025 IAM & Cybersecurity Seminar Coming to Calgary & Montreal!
Hello! ManageEngine is back with its next-gen IAM & Cybersecurity event, Shield NxG 2025 happening in Calgary and Montreal! Join our senior technology evangelists as they share insights on securing, managing, and auditing hybrid IT infrastructures. 📍
Unlock IAM Expertise at Our Dublin Workshop – Register Today!
Hello! We are excited to invite you to our first-ever ManageEngine Identity and Access Management (IAM) Product Workshop in Ireland! Join us on May 20, 2025, in Dublin. This is a unique opportunity to enhance your IAM expertise, engage with our product
Join Our Inaugural UK ManageEngine IAM Workshop – Get Certified with Hands-On Training!
Hello! We are excited to invite you to our first-ever ManageEngine Identity and Access Management (IAM) Product Workshops in the UK! This is a unique opportunity to enhance your IAM expertise, engage with our product specialists, and connect with fellow
[SEMINAR] Join us for our IAM and Cybersecurity seminar in Beveren on May 6, 2025—register now!
Hello, ManageEngine is back with its iconic IAM & Cybersecurity event, Shield NxG 2025, happening on May 6th at Beveren, Belgium! From recognizing the critical role of IAM and SIEM solutions in this era to leveraging them to empower your organization,
Error Code :10000
Hi I wanna to run Exchange Reporter Plus Console Ver 4.5 But to step Loading Application Layer ....... Stopped. Please Help Me! C:\ManageEngine\Exchange Reporter PlusNew\Exchange Reporter Plus\bin>run.bat ===============================================================================
Monitoring of Exchange edge servers?
Hello everyone, I am currently working with Exchange edge servers [edge servers https://www.lenovo.com/ca/en/c/servers-storage/servers/edge], and I am wondering if anyone in the community has any recommendations or best practices for monitoring these
Permissions Based on Mailboxes
Any reason why the User/Group are showing up as SID's instead of group or users objects?
Recently Created Mailboxes - More granular search?
Is it possible for this report to show who actually created the mailbox? When our Admins log into Exchange Admin Center and make it a change it only shows Exchange as making that change, not the user. Possible to track this with Exchange Reporter P
Trying to find a way to get a report on what rules have been triggered
I am trying to get a report (daily or weekly) on what transport mail flow rule has been triggered-applied on messages.
Exchange Reporter Plus demo lab
Hello, Im trying Exchange Reporter Plus hands on demo lab console http://demo.exchangereporterplus.com/ If I run this report: ReportsàExchange onlineàMailbox Quota Changes It says: „This functionality has been disabled in the demo.“ But I want to check
Exchange Reporter Plus build 5702 released with seven new admin audit reports and issue fixes!!
Hello Everyone, We have released a new build of Exchange Reporter Plus, 5702, with the following enhancements and issue fixes, Enhancements New Admin audit reports: Seven new Exchange Server audit reports have been added under the Admin audit log
Content Search Report - Instant Search - Subject Line - Keyword search, 10 mailbox limitation
Hi all, we are evaluating Exchange Reporter Plus looking for an easy way to sift through the mailboxes looking for keywords in the subject line to help us identify who may have received a known malicious email or attachment. When doing a content search
Task Scheduling - Traffic Logs - Daily gets error: "Elasticsearch is not running"
Task Scheduling - Traffic Logs - Daily gets error: "Elasticsearch is not running" what could be the problem ?
Exchange Reporter Plus build 5701 released with few functional enhancements and issue fixes!!
Hello Everyone, We have released a new build of Exchange Reporter Plus, 5701, with the following enhancements and issue fixes, Enhancements Reports scheduling: Options to enable users schedule multiple reports simultaneously, view the history of individual
Precautionary steps to take against Log4j vulnerability (CVE-2021-44228 , CVE-2021-45046 and CVE-2021-45105)
This post has been updated on 20/12/2021. Hello there, In Exchange Reporter Plus, the affected log4j version is used in the bundled dependency. Our security experts are analyzing the issue and as of now, we have no conclusive evidence of our product being
Exchange Reporter Plus build 5700 released with easy to manage security hardening options and other issue fix.
Hello Everyone, We have released a new build of Exchange Reporter Plus, 5700, with the following security hardening options and issue fixes. Highlight Security Hardening: Now access all the important security-related settings that you must configure
Exchange Reporter Plus rolls out new mailbox content search feature in build 5603
Hello Everyone! We have released a new build of Exchange Reporter Plus, 5603, with an option for mailbox content search and few issue fixes. Exchange mailbox content search Search for specific content in subject, body and attachments across all or specific
Content Search
I have the newest version of Exchange Reporter Plus. I have added my Microsoft 365 tenant. It is pulling data and the dashboard is filling up. When I go to content search it only shows my on-prem exchange. Did I miss a step or is this not available
Audit Enabled Mailboxes 0 out of 0
Hello. I'm Installed and configured the program. In the Audit Configuration / Mailbox Based Auditing / Audit Enabled Mailboxes tab, Mailboxes were displayed, for example 365 of 365. "Mails deleted or moved" reports also works fine. But, the next day, report no more been generated. On the Audit Configuration / Mailbox Based Auditing / Audit tab, Enabled Mailboxes displays 0 out of 0. What could be the reason of this?
No. of Emails Received from Internet doesn't include total
I am trying to run a report to get the total number of emails received from internet sources over a month's period. The "No. of Emails Received From Internet" report wants to show me Top 10 senders, and breakdowns by domain, but no totals. There is already a report for such information (by Domain) so I don't know why this is giving me that info. Where can I find the total number for the period?
Exchange Reporter Plus build 5513 released with dashboard customization feature and new Exchange Online permission reports
Hello Everyone! We have released a new build of Exchange Reporter Plus, 5513, with dashboard customization feature and 4 new reports on Exchange Online permissions. Customizable Dashboard With the new dashboard customization option you can Add custom tabs to view Exchange server, Exchange Online and Skype server data for different organizations and period. You can also rename and reorder the tabs at any time. Add new widgets to the tabs. Edit, rearrange and resize them as required. Get full-screen
Audit Mapi Connections to Exchange
Is it possible to Audit Success/Failed Mapi Connections to Exchange. By this I mean, a user connecting to Exchange via the Outlook Client. I can see OWA/Activesync failures, but can't find Mapi Failures. Thanks
Exchange Reporter Plus show Exchange EdgeSync services was failed on CAS servers
Dears Exchange Reporter Plus show Exchange EdgeSync services was failed on CAS servers, however in fact we never use edge server role in our environment ,so the servers wasn't started on CAS servers. Is there any configurations i can used to exclude Reporter to monitor those services, so there is no red cross on the monitor page.
PST Migration Tool: Import not working correctly and max Export size 2GB
Hello everyone, I want to migrate about 15 mailboxes from one O365 tenand to another existing tenand. Export: The export of the mailboxes worked fine on my machine. On several other machines (also Servers and VMs) the file size maxed out at 2GB. (I tried different things but I can only get it to work on my computer, not on all others. I even tried a new Windows Installation, same result.) Import: Now my other problem: After I import a mailbox, the application tells me "Successfully imported mailboxes"
How do I monitor file transfers in my organization?
File transfers are an important feature of Skype for Business servers. As an administrator, you need to keep an eye on file transfer activity and check how your employees are making use of this feature. Exchange Reporter Plus' File Transfer reports give you the detailed insight you need. To access these reports: Go to the Skype for Business tab. Click the File Transfer category. Figure 1:
Exchange Reporter Plus' new build released with support to Exchange Server 2019, new standard time zones, and more.
Hello Everyone! We are glad to announce the release of the latest build of Exchange Reporter Plus. It comes with the following new features, and bug fixes: Highlights: Exchange Server 2019 support: Exchange Reporter Plus now audits, monitors, and reports on Exchange Server 2019. Advanced IIS logging: Supports IIS log parsing to identify the actual source IP address behind a given proxy server. SMS notification: In addition to email, you can now receive audit and monitoring profile alerts via SMS.
How do I get reports on my Skype for Business servers' configuration?
In the past few weeks, we've discussed how you can get reports on various aspects of your Skype for Business servers, including conferences, IMs, calls, and file transfers using Exchange Reporter Plus. In addition to these functionalities, there are other configuration settings you need to keep an eye on to ensure smooth functioning of your Skype for Business servers. Exchange Reporter Plus provides granular reports on: Skype enabled and disabled users. Archive policies and configurations. Skype
mailbox traffic log archived?
Hi, Are the mailbox traffic log archived? thank you !!
Audit non-owner mailbox activity
There are two types of Exchange non-owners who are authorized to access users' mailboxes for security and maintenance - administrators and delegated users. Therefore, we cannot say for sure that every non-owner mailbox access in Exchange indicates a security breach. That's why it's essential to validate whether non-owner mailbox activities are in line with the business context to accurately identify anomalies. This is where Exchange Reporter Plus' reporting and auditing capabilities step in. What
Exchange Reporter Plus 5300 released with new reports and features
Hello Everybody, We are glad to announce the release of the latest build of Exchange Reporter Plus - 5300. This build comes with new features on auditing, enhancements, along with some bug fixes. Highlight: Exchange Reporter Plus can now be integrated with Log360, a log management and Active Directory auditing solution. New Features: Exchange Reporter Plus now includes the following two reports that track permission changes under the Folder Access Permissions changes category. Mailbox Folder Permission
How do I get detailed reports on Skype for Business audio and video calls?
Organizations use Skype for Business for improved communication and collaboration within and between teams. Skype's audio and video calls are particularly useful for employees to talk to each other and get work done on time. Exchange Reporter Plus' granular reports on the Skype for Business server allow you to: Get information about all audio and video calls—failed or otherwise. Identify users who make the most audio and video calls. Check unassigned numbers and the routing rules assigned to those
How do I monitor Skype for Business IMs in my organization?
Instant Messaging (IM) allows users in your organization to communicate with each other using text messages. To keep this communication going, you need to keep an eye on how IM is being used in your organization and if there have been any configuration changes. Exchange Reporter Plus allows you to: Get information about all IMs between users. View the users with the most IM sessions. List details about your users' IM sessions with external users. View the IM filters configured in your organization.
[New] How do I report on Skype for Business conferences using Exchange Reporter Plus?
As you may have noticed from this forum post, Exchange Reporter Plus has recently added a whole new tab to report on Skype for Business servers. With these new reports, Exchange Reporter Plus has become the go-to solution for when you want to analyse different aspects of messaging in your organization. As an administrator, you need to have details about Skype conferences by your side. You need information about conference attendees to pass compliance audits. Additionally, you also need to keep
Exchange Reporter Plus 5400 released with Skype support
Hello Everybody, We are glad to announce the release of the latest build of Exchange Reporter Plus - 5400 New Feature: Skype for Business Server reporting: Exchange Reporter Plus now provides granular reports on audio/video calls, conferences, file transfers, instant messaging (IM) users, and so much more. Enhancements: License Management has been enhanced and now supports filtering based on databases, servers, hidden mailbox, and more. The sAMAccountName attribute can now be viewed in the following
How do I pass the GLBA compliance audit using Exchange Reporter Plus?
If your organization provides financial services in any way to customers, you need to comply with the Gramm-Leach-Bliley Act (GLBA). The GLBA primarily deals with employing access control measures to avoid unauthorized access to financial data. Exchange Reporter Plus helps you comply with the GLBA by allowing you to: Track admins' mailbox activity. Audit delegated mailbox activity. Identify non-owner mailbox logons. List deleted and moved emails. Track changes to mailbox permissions. View permissions
Email traffic reports do not included shared mailboxes
Exchange Report Plus 5.3 b5300 with Exchange 2013 CU20. It appears that none of the email traffic reports included shared mailboxes. The only shared mailbox reports for on-prem Exchange are under Organization/Shared Mailbox Reports and those reports only provide a list of shared mailboxes and permissions for them, while Exchange Online reports do include more shared mailbox reporting, like traffic, size, etc. Is there some way to get email traffic on shared mailboxes for on-prem exchange? I am looking
How do I pass the PCI DSS compliance audit using Exchange Reporter Plus?
The Payment Card Industry Data Security Standard is for organizations that deal with credit and debit card transactions. Such organizations are required to have secure environments to avoid breaches that can compromise customers' data. Since this mandate requires strong access control measures, Exchange Reporter Plus lets you: Track non-owner mailbox access. Audit permissions based on mailboxes and users. Detect failed OWA logon attempts. Monitor the number of emails sent to/received from external
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