DeviceControl Folder size increasing
We have a server who has endpoint central agent installed. The folders "C:\Program Files (x86)\ManageEngine\UEMS_Agent\DeviceControl\device\fa\backup" and "C:\Program Files (x86)\ManageEngine\UEMS_Agent\DeviceControl\device\fa\main" are rapidly increasing
Agent live status not reporting fine in Console
Hi team, We have noticed since few weeks,that in EC console agents do not report fine anymore their live status. They are shown as "Down" when everything is fine. Tried to refresh the icon in console or ran the agent troubleshooter but no success. Do
Self Service Portal Annoyance / Bug - Enter adding a Space to search
When searching for a program in the Self-Service Portal and when you press Enter an extra space get's added to the query and it removes the intended software from the search. You then have to go and remove the extra space from the search bar for the intended
Uninstalling Old ManageEngine Products Remotely
Hello, we are in the process of upgrading to ManageEngine Endpoint Central and we need to uninstall old ManageEngine products. So far I have seen ManageEngine UEMS - Agent, ManageEngine AssetExplorer Agent, and ManageEngine Desktop Central - Agent, installed
Lacking documentation regarding Scripts?
I'm looking to create custom groups based on the "Script" criteria. (Powershell) But nothing regarding scripts in UEMS is well documentet. You can add scripts in the Script Repository, and define "script arguments" however nowhere is it documentet how
Dynamic Group based upon Laptop Model?
I was trying to create a custom dynamic group that would contain all computers of a particular model. I am not seeing the ability to select a model though in the dynamic group creation functionality. Am I missing it or is there a different way to do this. The Use Case is to deploy a particular firmware update to all machines of a particular model. Thoughts appreciated.
Endpoint central cloud - distribution server
Hi Do i need a distribution server to connect my on-prem AD with the endpoint central cloud platform. when i tried to add my on prem AD to the endpoint central cloud it is showing that we need to add a distribution server. So my query is do i need to
Is it possible to remove the current license and go back to free license
I was wandering if it is possible to remove the current license and revert to free license only?
Reinstall ME Central with clean DB
Is it possible to reinstall fresh copy of ME, will the agent from the old server register to the new installation automatically or do we need to reinstall them? I would like to start with fresh configuration and history
Only one DS per Remote Office? how do others split their datacenters?
It just occurred to me that a site can only have 1 distribution server. Since a distribution server is recommended to handle fewer than 1000 clients, big offices/datacenters can quickly surpass that. We are in that situation, and unless I miss something,
Best Practice: Software Inventory Scan Frequency
I'm having trouble finding any information regarding how often it is recommended to run inventory scans. Ideally we would like them to happen as often as possible. We have 1900 servers in our environment, with 1 Central Server, and 2 distribution servers.
software deployment screen issue
Endpoint central cloud, Under software deployment, there is a looping message onscreen Creating package for 'Microsoft Visual Studio Code (x64) (1.84.1) It keep refreshing, so the screen is unusable Anyone know if this is intended like background package
Looking for docs regarding "first time" configuration of the UEMS server
Hi, We are setting up Endpoint Central and has stumbled upon to issues not explained by any docs I've been able to find. 1. Can the Endpoint Central Server be run as a service account? 1.1. If yes what minimal rights does the service account need on the
Running the Agent Service with lower privilige?
Hello, Currently, The UEMS Agent is installed and automatically executes in Local System account. We have a bunch of "Critical infrastructure" servers, which we maintain manually, were would like to get inventory etc from, but were the Agent should have
Dcconfig.exe high disk usage on newly built pc
This pc is so new it literally got run up 3 weeks ago. Periodically dcconfig.exe is running, hammering the hard disk such that it goes to 100% utilization, then the fan on the pc goes nuts, then the user reports incredible slowness on their pc. Is there
Join us at the Endpoint Central Workshop and get certified!
Hello Everyone, We would like to invite you to our Endpoint Central Workshop in Toronto on October 30. Organizations are always in pursuit of enhancing their systems and streamlining operations. Given your organization's utilization of Unified Endpoint
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with a few enhancements. Please Download the latest Secure Gateway Server here. You can find out more about the enhancements made in the build update (90103) on this readme page.
Why the Icon of Agents looks black?
Greettings Comunnity I've had this problem for two months. On my computers the icon constantly appears black. In the administration panel it appears as a connection established but then it does not perform any type of action. I have tried updating the
About using my private server with AppCreator
Hello everyone, have a nice time, my question is about if have possibility to use App Creator with my private server, if yes give me any link with documentation please about api or how can due it. My idea is write fron end in AppCreator and use my server
Block Executable - Wildcards
We need to add an installer to the Block Executable policy, but wildcards are not allowed in the executable name, so we would have to monitor and update the policy every time a new version is released... or is there another way? Example: AppInstaller-1.0.exe
Endpoint Central's Anti-Ransomware capability has now been upgraded to include Next-Gen Antivirus solution!
Hey there, We're excited to share a major upgrade to our security offerings. Our protection capabilities have taken a giant leap forward: Introducing Next-Gen Antivirus. This transformation represents our commitment to fortifying your defenses against
uninstall agent
When upgrading to the new version I uninstalled all the agents. now I am being told that some have an old version that can not be uninstalled. When attempting to uninstall the agents directly from the systems, I do not have the option available. Any help would be appreciated.
FIPS Compliance in Endpoint Central!
Hey folks, I'm pleased to announce that FIPS (Federal Information Processing Standards) compliance is now available in Endpoint Central! What is FIPS compliance? FIPS compliance is a security feature that ensures cryptographic operations within our software
Desktop Central Agent and Self Service portal in French
Hi, We are currently looking into Desktop Central to replace our current LANDesk system and our company has recently moved into Quebec which requires pretty much everything to be in French. I installed the agent on one of our French test machines but
BitLocker Model Not Quite Licensed
Hi, We've just noticed that when looking at an asset under the security tab there's a BitLocker section that seems to indicate our BitLocker module isn't licensed (see screenshot), however when we click on the "try it out" it takes us to the normal BitLocker
Installing 11.2.2315.16
I'm attempting to update to 11.2.2315.16 but UpdateManager tells me the ManageEngine UEMS - Notification Server is running, but it isn't. I have tried a couple of times and it still tells me the service is running and will not allow me to apply the update.
Release date of Security Add-on for cloud version
Hi i heard that the Security add-on will be soon available for Cloud version, can you please confirm the approximative date (and price) regards
Prevent install & using Viber
Hi ALL. We use EC with AppControl Addon. How i can restrict Viber's usage for my corp.laptops ?
How to disable Mail settings or Mail Server Alert on Main Page
Hello Support and Community, We previously had a Mail Server enabled in MEDC, and we no longer have that need or want one configured. However there is no way to turn this feature off in Admin > Mail Server Settings. Once enabled, you cannot simply clear
How to upgrade from Patch Manager Plus to UEM
Hi, hope you are doing well. Currently using ManageEngine Patch Manager Plus on Cloud. Distribution server already running in place and agents for client computers installed. As subscription will be expired soon, so review for upgrade to Endpoint Central
OAuth Mail Sever Issues
Occasionally, our OAuth in ME EC Mail Server Settings stops working, and we must set it back up in the dashboard. One moment you're getting emails from EC, then nothing. I go into the OAuth settings, and it's all blank like it had never been set up. I
latest build for 11.2.2325.7 - can't find it - agent_troubleshooting error pop-up for some
I'm still confused about the different subversions of EC. I'm now on 11.2.2325.7, EC service pack page says I'm on the latest version, but I see some users here with higher version numbers. .7 has been stable, but I've got some users getting an "agent_troubleshooting..."
Endpoint Central Modify user not working
Try modify user from Admin > User Administration > Action > Modify No thing appear in my browser (Edge - Chrome - Firefox) I try clear cache browser but still not working Build Version:10.1.2220.11
License Problem
after installing new license the screen remained like this. I stopped/started the services but the problem persists. What can I do?
Endpoint Central Agent Rebranding
Has anyone experienced an issue where after you change the Company name and the Agent Icon and click save the site give you a sign in popup asking for a username and password, I tried my local account and normal account it just does not accept it. However,
EC11 Inventory: how to return to search results?
Hello! In EC11 under Inventory->Software, let's say I use the magnifying glass on the top right to search for "Crowdstrike Windows Sensor". I get a list of all the versions discovered and number of installations. I drill into one of them to discover who
Using Windows Security Metric as a Criteria for NAC
I wanted to test NAC on Endpoint Central and wanted to check to see if the computer has an antivirus installed and updated. I thought the easiest way to accomplish this is by checking Window's Security. Does anyone know how to check that?
Custom Group with appropriate nested Logic
I was trying to target a BIOS update towards Dell Workstations, but it appears that I'm having some challenge trying to capture the custom group due to the query's order logic. What I wanted was something along like: (1 or 2 or 3 or 4 or 5 or 6) and (7
Error during installation of 11.2.2325.14
Having issues when installing 11.2.2325.14. Complained about NGINX, then java and then rolled back and now I can't start my server.
Tray Icon Rebranding
Anyone else having an issue with the Tray Icon Rebranding not working? I had opened a ticket with support and they said it takes like 4 hours, but I've updated to the latest version of Endpoint Central (11.2.2315.16w) and our Icon Tray does not seem to
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