OpUtils | IP Address Manager | Knowledge Base

• IP Address Manager

• Device Type details not displayed in IP Address Manager

  Description: For the monitored IPs under IP Address Manager, the Device Type feild is empty or not defined.     Cause: OpUtils fetches the Device Type details from Active Directory (AD).   By design, from the DNS table, OpUtils fetches the IP and ...

• (Linux) Why subnets in IPAM not scanned?

  Take Screenshots/Output for all the below commands for troubleshooting and giving solution asap Solution 1: If nmap not works in linux machine, We have to change mode to executable. Resolution: Go to OpManager/Nmap directory via terminal. Exceute the ...

• (Windows) IP Address shows incorrect status in IPAM. How to fix this?

  Ask him to follow the steps below and get output for the IP Address is up, but OpUtils noted as Down. Step 1:   PS: Skip this step if already performed or non-windows OS  Go to Settings -> OpUtils -> IP Address Manager   There will be a Note option ...

• DNS names are not resolved across the ipam/spm. Why?

  By Design, OpUtils will query the DNS Server to get the DNS Names for the IP Addresses. Please follow the below steps and check the reported issue. Solution 1:     1. Add your DNS server(s) from Settings > OpUtils > IPAM > General    (Ignore if it is ...

• Subnets are not discovered in IPAM from routers. Why?

  Hi, By Design, We discover subnets from ipRouteTable(Oid: 1.3.6.1.2.1.4.21) from routers.  Ask him to check the issue in our mib browser tool and send the screenshot of the MIB browser output for the above OID.       Also Please give the attached ...

• (Windows) Subnet scan not completed in IPAM. How to fix this?

     Hi, Go to -> Installation Folder --> \Nmap\ Install the "npcap-xxx-oem" file if it is not installed already Install the "vcredist_x86" file if it is not installed already Install the "vcredist2008_x86" file if it is not installed already Now go to ...

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