Subnets are not discovered in IPAM from routers. Why?
By Design, We discover subnets from ipRouteTable(Oid: 18.104.22.168.22.214.171.124) from routers. Ask him to check the issue in our mib browser tool and send the screenshot of the MIB browser output for the above OID.
Also Please give the attached SubnetDiscovery.txt file to the customer and ask him to do the following
- Copy the attached txt file to OpUtils_Insall_Dir/OpUtils/bin directory.
- Rename the file to SubnetDiscovery.bat
- Open a command prompt and change directory to OpUtils_Insall_Dir/OpUtils/bin/
- Execute the following command:
- SubnetDiscovery.bat <RouterName/IP> <SNMP Community> <filename.txt>
- Ex: SubnetDiscovery.bat 192.168.31.1 public SubnetDetails.txt
- After successful execution, send us the SubnetDetails.txt file located in the same directory.
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(Linux) Why subnets in IPAM not scanned?
Take Screenshots/Output for all the below commands for troubleshooting and giving solution asap Solution 1: If nmap not works in linux machine, We have to change mode to executable. Resolution: Go to OpManager/Nmap directory via terminal. Exceute the ...
DNS names are not resolved across the ipam/spm. Why?
By Design, OpUtils will query the DNS Server to get the DNS Names for the IP Addresses. Please follow the below steps and check the reported issue. Solution 1: 1. Add your DNS server(s) from Settings > OpUtils > IPAM > General (Ignore if it is ...
(Windows) Subnet scan not completed in IPAM. How to fix this?
Hi, Go to -> Installation Folder --> \Nmap\ Install the "npcap-xxx-oem" file if it is not installed already Install the "vcredist_x86" file if it is not installed already Install the "vcredist2008_x86" file if it is not installed already Now go to ...
(Windows) IP Address shows incorrect status in IPAM. How to fix this?
Ask him to follow the steps below and get output for the IP Address is up, but OpUtils noted as Down. Step 1: PS: Skip this step if already performed or non-windows OS Go to Settings -> OpUtils -> IP Address Manager There will be a Note option ...
Switch Port Mapper does not display the associated IP for MAC addresses
Cause: OpUtils can not retrieve the MAC - IP information from the scanned network. Resolution: Scenario 1: Router not added to OpUtils. Description: The router added to OpUtils must be in the same network as the switch. If no router in the switch's ...