Passcode rule is not enforced in Kiosk mode
Hello everyone I have a Galaxy Xcover 7 that is registered in Kiosk mode with several apps. A password directive has been created with a pattern and that the screen is switched off after 30 seconds. Now when I unlock the smartphone it is directly in kiosk
Forrester - ManageEngine Webinar on Endpoint Security Strategies
Hello everyone, Sophisticated cyberattacks are on the rise, and organizations face daily threats that could lead to data breaches or operational disruptions. Strengthening your endpoint security strategy is no longer optional—it's essential! Organizations
Mobile Device Manager Plus - Free training
Join us on July 16 to 30, 2024, every Tuesday at 6:30 GMT and 11:30 EST for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Here's what we'll cover each week: Week 1: Device Onboarding and
Problem switching from trial to free license
Hello, I have only 1 device, well below the 25 devices limit. The trial period is over, and I'm presented with the screen to migrate the only device I have to free edition, which I selected, register, and confirm yes, and ... nothing. The web interface
URL or Application allow for a custom time period
Hi Team, Is it possilbe to allow URL, Appliations for a specfiq group of users or devices for a custome time period? As a example: https://www.google.com/, https://www.manageengine.com URL will be allow for specifiq users or devices after 6:PM to next
MDM Client App Stopping after Remote Restart on Android 12
We have a very important client testing our generic AOSP Android 12 tablets and we are seeing an issue where after a remote reboot there is tablet generated message that pops up saying that "ManageEngine MDM keeps stopping". I am attaching a snippet of
Custom Settings acces in Kiosk mode not working using API
Hello, according to this article I've added the new intent on back button pressed action for android app. But nothing happend when I'm on single application Kiosk mode when I press back button. My application is .net MAUI application and for android platform
Significant security updates for MDMP email notifications
Hello everyone! This post is to inform you about an upcoming improvement to our email communication system, designed to enhance security and deliverability. The change: Currently, emails from Mobile Device Manager Plus may originate from a generic ".com"
How to access a Private PlayStore app hosted by another organization?
Samsung SDS has given us access to an application that they host in their Private Play Store. They have allowed our organization to have access via their Google Developer account settings but, I don't see a method for accessing/adding this to my App Repository
App Catalog never loads
Hello, App Catalog never loads on my devices. It just stays in loading apps screen...any idea? Thanks!
When executing an application for example Google that MDM executes an application necessarily the one that I decide.
I would like that if I run an application X, this application runs in the background my application Y, for example I have google and I have my global protect then when I enter google I want to send it to call automatically, but I did not find a way to
New app request from ME MDM app
Is there a way for my users to request a new app from their devices? Usualy users send me e-mails with new app requests, it would be easier to request the new app from the ME MDM agent app. Thanks
Knox OEM Config for ManageEngine MDM
We are using ManageEngine for our MDM and are trying to deploy a Knox OEM Config profile, spcifically Call and SMS Control. We are having ongoing issues with the profile not working as expected. Do we have any experts out there who could help or have
Is there any way to have the MDM turn off or disable Wi-Fi on iPads?
These iPads are corporate owned and have an active cellular connection so we would like to just turn off the Wi-Fi on them to make them a bit more secure. If we can do this, we would like to ensure that users can't just turn the Wi-Fi back on again. Any
Change device username after enrollment
Hi All, I'm an new user. I've a question about the username after enrolled devices. All enrolled devices thought user A, and we need delete user A then change to User B. Anything will happen for this action? Or any procedure should I do before delete
Mobile Device Manager Plus - Free training series!
Join us on March 12 to 26, 2024, every Tuesday at 6:30 GMT and 11:30 EST for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Here's what we'll cover each week: Week 1: Device Onboarding and
Enrollment Faild
Hi, the server was installed from scratch. We try to add a smartphone and get an error that you can see in the picture. What could be the problem? Thanks
What is the current version and where are the Service Packs
Hi, I’m still new to this, so not sure if it’s me. I downloaded MDM Plus to run on-prem and its version 11.1.2401.3. When I look on the support pages, ass the service pack versions are for version 10.x. ‘Any idea when Service Packs for version 11.x will
Patch-Folder
Hello, the Content of the Patch-Folder is getting out of hand. It takes more then 25gb on our system. Is there any way to clean up old patches?
Android Profile - Missing "Sync Mails From" Option
We seem to be missing the "Sync Mails From" option in Android profile configuration for Exchange ActiveSync, shown near the bottom of the table here: https://www.manageengine.com/mobile-device-management/help/profile_management/android/mdm_android_exchange_activesync.html
Delay in Seeing Apps in Newly Enrolled iPhones
It used to be when we would setup a new iPhone for a user the default apps for our company (about 19) would get "pushed" to the phone right after it is put into the profile group. But for the last few weeks, there is a significant delay before the default
Forgotten Password - Device Reset - Now asking for Google Mail
Good morning, We have a device, where the user has entered his password incorrectly 3 times and the device performed a factory reset. Now the device is asking us to verify the Google account that was previously synced on this device. This device was setup
Deliver certificate to mobile phones/tablets so they can access wireless
Using MDM we are successfully delivering a certificate from HPE ClearPass to our iOS phones and tablets and they are able to auto-authenticate and "use" that secure wireless SSID. The same certificate and push setup delivers the certificate to Samsung
iPad wont load MDM profile
We have an iPad that won't load the MDM profile. It's been enrolled, the device shows up in our inventory, the serial numbers match, the profile has been loaded and MDM is showing as the Device Management profile, but the device is still showing as a
App Config File - Login Users
I've recently moved over a few iOS devices to MDM and wanted to get as much pre-configured for the users as possible. I'd like to have specific managed apps loaded with the user's login details at enrollment. Can't this be done by adding the app config
iPads losing wireless connectivity due to "Disable MAC address randomization" not sticking.
I have 15, one year old iPads in Kiosk Mode that are now losing connection to our wireless network. It seems that the culprit is the Disable MAC address randomization settings not sticking. At some point this gets turned back on and the iPads can no longer
Possible to exclude mobile devices from Azure sync?
We're currently in process of migrating to Intune for MDM and I've noticed that some phones flagged as personally owned are being imported into SD+ inventory. Ideally, I don't want any mobile devices imported as we only use SD+ to track computer asset
Re-enable admin account from CLI?
Hi, I've got a scenario question here. I'm looking at the free version, and this only allows for one admin account. If I were to use AD for external auth, and there is any issue, is there a way to either re-enable the local admin account or switch the
can’t set up work profile
We are not able to enrol some devices (android) by using the Self Enrolment method. Attempting to enrol devices getting this error. "can’t set up work profile"
Store passwords for a website in Profile
I am new to ManageEngine. I have 20 iPads I need to set up (I'm setting them up in Kiosk Mode). Is there a way to set passwords in the Profile for a specific website?
SCEP server returned an invalid response - SCEP Transaction: 405 Method Not Allowed
We are testing a SCEP configuration and the MDM gives the error message: "SCEP server returned an invalid response". If you look into the logs of the device that the profile is getting installed on. The log "mdmprofilelog0" you get to see the failure
vulnerability for PAM360
does this vulnerability have fix. - X.509 Certificate Subject CN Does Not Match the Entity Name - Untrusted TLS/SSL server X.509 certificate - Missing HttpOnly Flag From Cookie - Missing Secure Flag From SSL Cookie - TLS/SSL Weak Message Authentication
Sync error
After my Samsung Tab was unused for some time - it can't sync anymore.
my iPhone devices have been unable to properly install configuration profiles
I am using a cloud system, and for the past three days, my iPhone devices have been unable to properly install configuration profiles. Could you please advise on a solution? I am certain that my installation process is correct, as I have already successfully
Add Old Devices to Apple Business Manager and MDM
I think this is probably a pretty simple question, but I have a habit of making things sound more complicated than they really are: We're new to Apple Business Manager and MDM software, so I'm still pretty unfamiliar with how any of this works. We're
Best practice Windows MDM Policy
Hello, do you know if there is a best practice Windows MDM policy? Can someone post their setup for Windows devices. Thank you
Apple Configurator Issues
Hi, We have been using Apple Configurator to enroll devices for quite a long time. Suddenly today after enrolling some iPad Pros I found they all now get a message on the screen after being enrolled saying "iPad Partially Set Up" and recommending to erase
Supervision Identity cert
Just signed up for the 30 day trial... I have several brand new iPads here still sealed in the box to deploy into Kiosk mode. I've added the iPads to ABM via Apple Configurator (our organization was already setup, and I add MDM+ as the server), which
Question about installing apps
Hello everyone, I was wondering if it is possible to: 1. allow installation apps 2. block installation specific apps 3. force installation of specific software at the same time on the same device? If so how should we proceed to accomplish this? Jo
"MDM HTTP error. (status code: 500, URL: https://mdm.manageengine.com:443/mdm/integration/mtd/groups)"
comment puis-je résoudre ce problème, j'utilise la version cloud
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