iOS Wi-Fi Issue When Pushing Profiles

iOS Wi-Fi Issue When Pushing Profiles

Hello,

After upgrading iOS devices to a new profile version, it will automatically disconnect them from the Wi-Fi network (it doesn't forget the network, it's still saved but it still required users to go into Settings to connect back to the network).

Is this normal for every profile published?


I did find this part under on the Wi-Fi section when creating a profile, if someone could explain this a bit further?

Best Practices

  • Policies which require constant changes such as Restrictions should not be grouped with e-mail account related policies such as Exchange, Wi-Fi etc., as every time a modified version of the profile containing all these policies is re-distributed, the passcode for the account-based services such as Exchange and configurations such as Wi-Fi preferences, previously synced mails etc., specified in the account-related policies is reset and has to be manually entered by the user again. Consider the case of Exchange - as MDM uses third-party mail clients such as Gmail, Samsung mail to configure Exchange, even reassociating the same policy (with/without modification) removes the existing configuration and then configures Exchange based on the newly associated policy. This may require some user input.

Does this mean I need to apply two policies to each device?

One with just the Wi-Fi profile and one with restrictions?

Thanks,
Oliver

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