SSL Handshake Error - Local Server only
Hello, I´m new to the Android MDM Services and I have seen that the "Manage Engine" has every Feature that we need. So I downloaded the Installer, started the Mobile Device Manager Plus and changed the Nertwork Type to "No Internet Connection". There
Surveys are not being sent, no matter what I try
Your Version: 14.9 Build 14980 Incident and General surveys are not being sent no matter what I try. Different criteria, different survey types.... nothing gets sent I have had this set up for several days and not one survey was sent despite selecting
Error Upgrade from 14200 to 14300
When trying to upgrade from version 14200 to 14300 or 14205, the upgrade fails. I ask the knowledgeable to help!
LDAP Attributes missing from Custom Reports
Hi, Since we upgrade ADMP to the lastest build, 8021, the LDAP attributes went missing from our existing custom reports. This report had the extensionAttribute7 selected below but now it is gone. When I checked the LDAP Filter dropdown button, none of
Agent language mismatch
Hello, When deploying the Endpoint Central agent to the PCs in my company using Active Directory, I noticed that the agent installs in Dutch by default, even though the Windows systems are configured in French (Belgium). Do you know how to change the
PAM360 KMPAgent is not authorized on the server.
Hello I have a problem with KMPAgent (agent MSCA on MS CA server) authorization on the server PAM360 I am entering the command as administrator. AgentInstaller.exe install <Key> but my Microsoft Certification Authority does not appear on the server. I
Servicedesk integration pam360
The latest trial versions of servicedesk and pam360 are installed.
When trying to integrate, we get the message
Services not updated.
In the servicedesk logs: 1 [com.manageengine.servicedesk.integrations.PAMUtil]|[ERROR]|[76]| :: integration API Key
can't create requests
Hello, I am trying out the free on premise version, to see if it will fit our needs. Fresh install on Ubuntu 22.04.2 LTS SDP version: 15.1 Build 15100 Free version, standard using default created users administrator/guest. using general default template.
Register New OpManager Server with license
Hi Team, Our existing OpManager server which was hosted in windows server 2016 was crashed. We have deployed new OpManager server in new Oracle Linux 9.5 server. While trying to register, we are getting error "The 'Annual Maintenance and Support' (AMS)
Asset Explorer - Failing to start
Hi there, I've been having issues with all my ManageEngine products and decided to uninstall and reinstall all products. Starting with AssetExplorer, I'm unable to start the Service. The service will start then stop on it's own. Asset Explorer gets stuck
Update Server FQDN - NAT issues
Hi, Team, I'm trying to import a new SSL certificate that is different from the current NAT. If I try to change the NAT setting, it says that is different from the SSL and I need to change it. If I try to import the new certificate, it says that it is
install SDP on ubuntu 22.04.4
background: Fresh ubuntu version 22.04.4 After the OS is installed, just ran below cmd: # sudo apt update && sudo apt upgrade -y # sudo apt install openjdk-11-jdk -y # sudo apt install fonts-dejavu fontconfig # sudo chmod +x ManageEngine_ServiceDesk_Plus.bin
+2349031459947 ꧁꧂ How to join occult for money ritual occult in Italy, USA, Poland, Germany, Canada, Zimbabwe, Dubai, Switzerland, Finland, Australia, Russia, China, Zimbabwe, South America, London an
+2349031459947 Money ritual has been in existence since the antediluvian period but keeps getting better and less burdened in this modern period. Many have tried to squash the authenticity of money ritual by questioning the existence of the spiritual
+2349031459947 ¶How to join occult in Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lith
+2349031459947 ** Many of us believe that the age of “Money Rituals” is over, but I am sorry to burst your bubbles because it still exists in different shapes and sizes. What’s the definition of a Money ritual? Money Rituals are practiced by some people
Accounts created via workflow cannot push notifications to end users.
我已将系统配置为在创建时将账户凭证发送到用户的电子邮件地址。虽然直接在ADManager Plus中创建用户的管理员可以自动推送帐户创建通知，但工作流无法为通过他们创建的用户帐户发送此类通知。
Latest Agent Update - Broke our PC sorting by Workgroup
Good Morning! The latest agent update that went out last week (v11.4.2522.03.W) appears to have mixed up our device organization in Endpoint Central. Prior to the update, our PCs were sorted in Endpoint Central by Workgroup name. Our company is a Microsoft
"Review the sign-in URL" screen suddenly appears when signing in
On July 11 at 5:00 p.m. (JST), We suddenly received a screen appears “Review the sign-in URL” from account.zoho.com when signing in to SDP Cloud. We can continue to use SDP Cloud by selecting “Continue”, but how can we prevent this screen from appearing?
Scheduled backup not working
Hello, I migrated a SDP v. 14600 installation on Win server 2012 to a 2019 following the Manage Engine guide. After migration scheduled backup would fail with a Java exception, the mail report contained the suggestion to apply this query: update Task_Input
Unable to initDB after fresh installation of 15100
I am new to ServiceDesk Plus and now is evaluating the free on-premium edition. However when I went through the fresh installation on Ubuntu 22.04 with the execution Bin file from official site, chose to use the built-in database, I noticed that the main
Scanning Failed (dcdriverupdates.dll.gz download failed due to checksum mismatch error. Contact support. )
Scanning Failed (dcdriverupdates.dll.gz download failed due to checksum mismatch error. Contact support. ) I encounter this error when manually or automatically scanning devices in Patch Manager. Approximately 20% of my devices have this error.
Unable to initDB after fresh installation of 15100
I am new to ServiceDesk Plus and now is evaluating the free on-premium edition. However when I went through the fresh installation on Ubuntu 22.04 with the execution Bin file from official site, chose to use the built-in database, I noticed that the main
Cisco WLAN Controller
Hi, we have 2 Cisco WLAN Controllers (5520 and 3504) which I would like to add to NCM via SSH. Unfortunately, I can't get a working connection to the WLCs although I can see that NCM is connected to the device, so there is no issue with the network, credentials
Release Manager can´t associate Changes to a Release ticket
I have this issue. A user with the Release's role of "Release Manager is not able to associate Changes tickets to a Release ticket, but my user that has Admin role it is able. What additional role do need a user to be able to make this?
OS Deployer - PXe troubleshoot
Hello, We are using Manage Engine's PXE troubleshooting tool to check if the PXE Server is in good conditions but im getting this error: The service that is causing this is part of the desktop central. How can we solve this issue?
It does not send notifications about the Release if the roles are assigned to the same person who created it
I have this issue. I’ve configured the Release flow to send notifications upon request creation and status changes. However, if I assign any of the release roles to the same person who created it, that person does not receive those notifications. But
The list of servers for this workgroup is not currently available
Hello, So I want to create a "Shortcut" configuration. I go to Configurations -> Add Configurations -> Shortcut In the form I click on Browse button next to Target Application textbox. The network browser window appears with the NetBIOS name of domain
Certificate Error upgrading from 10.1.2228.16 to 11.2.2300.27
New Feature dynamic group rules
There is a big problem with dynamic group rules. When i filter users to it´s manager, in the preview there are the correct users. After saving the rule, the manager name switches to a uid and nothing happens. There are no users matching the rule. Second
Logs not forwarded
Hello Guy, I have been facing issue in log360 as few device's status under Log source configuration shows "logs not forwarded". I tried to readd the devices to log360 it changes to "listening to logs" but then after sometime it goes back to "logs not
Email reply creates new ticket
I have a custom function that builds and sends an email to the requester on a New User ticket with a URL of a standalone template that needs to be used for account access. The email sent contains our format of the request ID and looks identical to other
Service Desk Plus (Cloud) Running Extremely Slow
System running extremely slow, making it almost impossible to work on. Clicking anything takes around 10 seconds before it actually works. Please advise ASAP. I've called twice and not managed to get through. Also logged via email.
14500 to 14600 Upgrade Fail
Hi , I keep getting errors while updating from version 14500 to version 14600. Log files are attached. Could you please check?
Outgoing Emails Failing in ServiceDesk Plus
Dear ServiceDesk Plus Support, We are currently experiencing a critical issue with our ServiceDesk Plus instance. Most of the outgoing emails are failing to send. The following error message: Sending notification failed for notifyType : RequestResolved
How to monitor Smart Phones in Asset Explorer
Hello, We want to add Smart Phones to Asset Explorer. Is there any way to do it without it being done manually? And for it to get information from the device? Thanks, regards.
Upgrade Failure From 14980 to 15100
Hi Friends, I started the upgrade process and got a pop-up window saying that the upgrade was prevented due to few inconsistencies in the asset module data. See the attached image. How can I fix this problem?
Update from really old version
Hello, I've been running a rather small instance of MDM Plus for a few years now, and did not update for some time, and now my update path is: current -> 11.1.2400.11 -> 11.2.2500.14 -> 11.2.2504.09 But can not do it because of not having the older certificates
Email delivery delayed
We're noticing longer than usual delays on email notifications sent from ServiceDesk Plus Cloud this morning. For example, I opened a ticket at 7:43am this morning through the technician portal, but the technicians in the group I assigned it to did not
Recently installed ManageEngine Malware Protection causing false positives with Microsoft endpoint protection
This was something that was autoinstalled on my domain computers I believe with a recent cloud agent update. I looked through the cloud agent settings but don't see an option to disable it. Is this possible?
Average speed showing in the GUI doesn't match with the nubmer in the graph
Just got the free version Netflow manager installed and test its function. It's great! Thanks. Happen to see this issue, Maybe it's a bug: from the conversation, it shows the speed is 37.12 Mbps. but while click the graph, it shows about 3.7Mbps. See
Remote connections through PAM360
Hello all, did anyone launched remote connections(RDP connections) from PAM360? when i tried to launch remote connections from pam i can see a new window popping and closing within a second even though i can see this page.
Next Page