Upgrade Failure from Version 15100 to 15120 – Error REQ:2002

Upgrade Failure from Version 15100 to 15120 – Error REQ:2002

During the upgrade process from version 15100 to 15120, the system encountered an error and the migration could not be initiated. The following error message appeared:

"REQ:2002: Unable to initiate migration due to inconsistent data found during validation in request descriptions, attachments notifications, and resolutions. Please contact support for further assistance."

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