Problem with Patch managemrnt in Dekstop Central
Hi, I've installed a Desktop Central Server in a closed network without internet. I followed the steps regarding "Patch Management for closed network". I downloaded the zip file and downloaded the vulnerability database using the following command. patchsync.bat
OOps Something went wrong
I want to add a emai adress to the admin user account. Everytime i try this i get the Error need this to activate 2FA. any suggestions?
Desktop Central finds a new name!
Hello everyone! Good day! We are here with an exciting announcement! This May 2022, we are rebranding Desktop Central to Endpoint Central. This applies to our cloud and MSP offerings. Why this change? In 2005, Desktop Central debuted as a Client
The automatic deployment package for Zoho Cliq is bad
I was recently doing a trial for Zoho Cliq (since we already use MEDC!) and wanted to push the Cliq client to a few workstations to test with. When creating the package MEDC shows Zoho Cliq 1.5.0 as an option and offers to auto-configure the package.
Importing Remote Office csv failing
Using the information from desktop central, the csv file is formatted as such. However, when i get to import the csv file it errors out with this: REMOTE_OFFICE_NAME,HAS_DS,DS_DOMAIN_NAME,DS_NAME,DS_IP,DS_DNS_NAME,DS_PORT,DS_HTTPS_PORT,REPLICATION_POLICY_NAME,PROTOCOL,HAS_PROXY,PROXY_SERVER,PROXY_PORT,PROXY_USER,PROXY_PASSWORD,COMPRESSION_TYPE,COLORQUALITY_TYPE,COMPUTERS ,,,,,,,,,,,,,,,,, - Header name(s) " REMOTE_OFFICE_NAME " are not allowed Instructions to be noted to prevent errors while importing
SDP needs its own asset management agent and not an integration with DC
I would like to urge ManageEngine to go back to putting the asset management/scanning feature back into the SDP product in a near future release, rather than using a completely separate product to implement the functionality. Or at the very least, merge
Deploying new agent using group policy
I noticed after upgrade to latest version is that the agent downloaded to apply through group policy is .exe file, how can we deploy this using group policy? Best Regards
Upgraded to 479, now PXE media will not replicate to remote sites.
Hi, I just upgraded to 479 this past week and now PXE media will not replicate to remote sites. What is up with quality control with updates lately? Introducing massive bugs/issues into production environments is not acceptable, and it seems to happen with every other update. I need ME support to assist ASAP. Thanks
OS Deployment Component not installing
Hello, we are using new os deployment. I'm taking a backup via the Backup User Profile. but for some users, as you can see in the picture, the backup component does not start.
[New update] [Solved] Tableau Prep Builder patch gets automatically installed on systems that didn't have the product installed
Edit 2: Added RCA of the situation. Edit 1: Uninstallation patches have been added as a new resolution method. Kindly scroll to the bottom of the post. Hey everyone, This forum post is to announce that the team is aware of a minor issue arising in
Google fixes one Zero-day (CVE-2022-1364) in Chrome 100.0.4896.127 stable channel update
Hello everyone, Chrome stable channel has been updated to 100.0.4896.127 for Windows, macOS, and Linux. This update include 2 security fixes, of which one is a zero-day vulnerability tracked as CVE-2022-1364. As is norm, Google has stated that it is
MS April Patches not showing under Supported Patches
MS April Patches not showing under Supported Patches after numerous attempts to sync the database. This is the latest Patches available in the database. Is it just me or is someone else experiencing the same issue?
Patch Tuesday April 2022 - Supported updates
[EDIT] Office updates, Third party updates, and Mac updates, added Below is the list of Patch Tuesday security updates, supported this month New Security Bulletins : 2022-04 Servicing Stack Update for Windows 10 Version 1507 (KB5013269) 2022-04 Servicing
Update Vulnerability DB - Issue with File Integrity
Receiving "File integrity verification failed. Invalid response received." error on attempting to check for updates... Trying to access https://patchdb.manageengine.com/dc-crs/crs-meta-data.xml.
DCC Hangs When Going TO The Computer Tab
Greetings, Our Desktop Central Cloud installation hangs at loading now whenever we go to out computers tab under Scope of Management. It was working just fine this morning until we approved some computers for the agent install, and it has been hanging
10.1.2137.11 to 10.1.2138.11
I see the latest version 10.1.2138.11 is available for download here: Remote Windows Desktop Management and Administration Software - Download Service Pack (manageengine.com) The "if your build number is" column only lists up to 10.1.2137.10. We are on 10.1.2137.11.
Patch scanning fails
Hello, Since this afternoon, Patch scanning on all our 100+ PC fails with error message "Anomalies found in scanning.Contact support with agent logs". I'm not sure if it's due to the upgrade from 10.1.2138.11 or to the synchronizing with the patch database
Customize Inventory Export PDF
Hello everybody, I'm searching for a solution to customize the given Inventory Export in Desktop Central - Asset Management. We only need the chapters Summary Details and Hardware for Validation - is there any way to generate this? See my attatchements
Tableau Prep Builder being pushed out to some of our PCs even though it doesn't exist on our server - anybody else?
I've reached out to Support about this and they confirmed this is a known issue and they're working on a fix and will email us full details when they have them. Support stated this was not just affecting us and our server, but "all" systems. We have multiple
Problems mounting server shares on MacOS, using Mac Agent under Configurations...
Hi, I would like to ask if anybody else, in the forum has encountered issues when trying to mount server shares using the Mac Agent, under Configurations, in Desktop Central? I have just received confirmation (but no bug report reference number, as yet. I have requested this), from DC support that there appears to be a bug, when trying to mount shares, using Configurations in DC. I have been provided with a script, as a work around, until the DC team are able to fix this bug, but I'm afraid the script
ME/DC dropped the ball with macOS patching...
It appears that, since the introduction of macOS Big Sur, Apple have had a paradigm shift in the way patching of macOS behaves and can be managed. It appears that ManageEngine have dropped the ball on this event quite spectacularly. No comment or response
Windows Defender showing as vulnerable, but actually it's not
This is the first time I'm really digging into our new Endpoint Security add-on. One thing that's strange is I have a lot of systems showing: "Vulnerabilites CVE-2021-31978,CVE-2021-31985 are fixed in Windows Defender 1.1.18200.3 mpam-fe-defender-x64"
Google fixes several high severity vulnerabilities in its Chrome 100.0.4896.88 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 100.0.4896.88 for Windows, Mac, and Linux. This update comes with 11 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity CVE-2022-1305 Use
Error occured while processing the DownloadInstalledProductsXML
Hi, after updateten my test system from 10.1.2127.16.W to 10.1.2137.11.W patch scan isn't working anymore. Nothing else was changed. Only DC Update including the automatic agent update. Clients have this error in the logs: 22-02-07 APD
Patch ID 109351 Update for .Net Core (x64) (3.1.23) Wrong Download
The download for this patch is for the previous version, attempting to automatically download it attempts to download the 3.1.22 version and generates a checksum error. Please pass this to the patch team for review and correction
Upload Desktop Central Server logs via Web interface
Would like the ability that if support needs the logs from the Desktop Central Server and Distribution server that we can do this via the normal Desktop Central web interface support menu option. In addition, this would allow the upload WITHOUT shutting
Need Help Creating Package to deploy
Need some assistance in Creating a package in Manage Engine to deploy to my windows workstations. The Package is for Qualys cloud Agent.
Google Play Issues only single user
Good day, Whenever I enroll one specific user on an android device, the playstore cannot install or update any apps, it doesnt even display apps. If I add another user to the device that user is fine no issues, play store works perfectly fine, this happens
Mozilla fixes several high severity vulnerabilities in Firefox 99 and Firefox ESR 91.8
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 99 and Firefox ESR 91.8. The details of the vulnerabilities fixed can be found below: CVE ID Description Severity CVE-2022-1097 (Firefox and Firefox ESR)
What should be the latest production version?
Seeing that the Desktop Central MSP forum is dead I thought I would post here We seem to be confused with the versioning of Desktop Central MSP or at the very least the production version. Have an on prem installation which is 10.1.2138.9 however your
Inventory Module > Software Management Best Practices
I've been working in our ServiceDesk Plus and DesktopCentral system trying to get the software licensing to a point where we can use it for better management of the licenses in the environment. Spreadsheets and the like are still in use, because of speed
Google fixes a high severity vulnerability in its Chrome 100.0.4896.75 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 100.0.4896.75 for Windows, Mac, and Linux. This update comes with 1 security fix. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerabilitiy Severity CVE-2022-1232 Type Confusion
[COMPLETED] Scheduled Proactive Maintenance - US Datacenter on April 9th, 2022 | UEMS Cloud
Hello, We'll be carrying out proactive DB optimization in the US Datacenter for Desktop Central, Patch Manager Plus and Remote Access Plus. We'll be carrying out this planned maintenance to optimize a part of our user database residing in the US Datacenter.
Windows 11 Upgrade patches listed under 'Missing Patches/Installed Patches/Applicable Patches' [If 'Optional Updates' in Patch DB Settings is enabled]
Hey everyone, This forum post is to announce that from 28.03.2022, if you have enabled Optional Updates in Patch DB Settings, the Windows 11 Upgrade patches will be found listed under Missing Patches / Installed Patches / Applicable Patches view. If
Spring4Shell vulnerability (CVE-2022-22965) - Vulnerability Detection using Desktop Central (on-premise) with VMP / Endpoint Security add-on
*This forum post will be updated periodically based on the data updated by Spring. The recently identified Spring4Shell vulnerability (CVE-2022-22965) is classified as a zero-day vulnerability. Present in the Spring Framework, this vulnerability can
Specify User Account with Self Service Portal
Hi I'm in the process of testing the Self Service Portal and have come across an issue with applications that use the following package type "MSIEXEC / EXE / ISS / Command". When they are deployed via the Self Service Portal they all fail due to not having the elevated access rights. I know if I deploy an applications normally I get the option to install as system User. Not sure if im just being blind or stupid but could do with some help working out how to deploy these types of applications in the
Spring4Shell RCE vulnerability [CVE-2022-22965] - All you need to know
About the vulnerability: Tracked by CVE-2022-22965, the Spring4Shell is a zero-day vulnerability arising in the Spring Core Framework. CVE ID Description Impact CVE-2022-22965 Remote Code Execution Zero-day * The CVE-2022-22965 has been published. **
Desktop Central Free training (Apr & May 2022)
[FREE TRAINING SERIES] Join us on our 6-part training series from April 6, 2022 to May 11, 2022 for a training session on ManageEngine's unified endpoint management solution - Desktop Central and its capabilities. REGISTER HERE Topics covered: April 6,
[Changes reverted] Windows 11 Upgrade patches will no longer be listed under 'Missing Patches / Installed Patches / Applicable Patches' [If 'Optional Updates' in Patch DB Settings is enabled]
Hello everyone, This forum post is to let you know that we have reverted the changes made earlier regarding the listing of Windows 11 Upgrade patches under Missing Patches / Installed Patches / Applicable Patches [If Optional Updates in Patch DB Settings
Google releases fixes for several high severity vulnerabilities in its Chrome 100.0.4896.60 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 100.0.4896.60 for Windows, Mac, and Linux. This update comes with 28 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Description Severity CVE-2022-1125 Use after
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