Patch scanning fails

Patch scanning fails

Hello,

Since this afternoon, Patch scanning on all our 100+ PC fails with error message "Anomalies found in scanning.Contact support with agent logs". I'm not sure if it's due to the upgrade from 10.1.2138.11 or to the synchronizing with the patch database (to get the latest Microsoft updates).

In the  devicepatchscan.log I found an error about an infinite loop:
[ 2022-04-13 14:10:09:210 ] [ 15796 ] [ERROR] Already processed patch 108445 comes back again so will go to infinite looping
[ 2022-04-13 14:10:09:210 ] [ 15796 ] [ERROR] ProcessVulnPatchScanEx : Infinite loop issue in function OfficePatchVulnScanEx for pr1652-sp2761!
[ 2022-04-13 14:10:09:210 ] [ 15796 ] [ERROR] MainFunction : scan stuck in infinite loop because of tree issue

I guess I'll have to open a support case...

Regards,
Calvin


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