Server Upgrade Causing Agents Offline
Hi, We recently upgraded our server build from 11.4.2534.01 to 11.4.2540.07 and that was successful. However, some of our agents started auto-upgrading to the latest version 11.4.2540.07 and now they are showing offline. The agents running the old version
Jira Cloud Integration with Endpoint Central On-Prem
I'm trying get the Jira integration setup with out On Prem Endpoint Central server. Our Jira instance is cloud based. I have the API key setup and it says our Jira URL is reachable. Based on the Endpoint Central documentation on the Jira integration,
Agent Troubleshooting Tool reports endpointcentral-agent1.manageengine.eu unauthorised
So, I'm looking at a couple of problems. The two issues are: 1. The self serve icon not appearing (running the tray icon exe brings it back, not sure if that sticks) 2. Machines seem to have re-registered themselves, but not completely. So I've got one
Newest Windows Agent (11.4.2528.10.W) Causing Issues with RDP?
Our cloud instance and agents were just updated on the 19th and since then we've had issues with RDP on almost all of our workstations and servers. We're not 100% certain it's the endpoint agent but we're not aware of any major updates or changes that
The "Run as Manageengine" button does not appear.
Hello, After creating a privileged application list, I cannot deploy the policy. Since I cannot distribute it to user computers, the "Run as Manageengine" button does not appear. It was working before, but I started experiencing this problem after updating
Remote application installation and automatic application installation on Mac computers with Endpoint Central
I would like to request support for deploying applications to existing macOS devices in Endpoint Central, as well as for setting up automatic application installation for new macOS...
Unable to install agent on client and connect it.
First, The Agent machine Admin$\temp is not accessible from server installed machine with the given domain credentials. In case of that, set file as share to local admin and domain permission but still did not work. Second, I tried to turn off all firewall
Phriendly Phishing 3.3.1 unable to deploy. It stays in "yet to apply"stage for ever
Hi everyone, how are you? Question, if someone ever deployed Phriendly Phishing before, could you please give me a hand to achieve this? I am trying to deploy an Add-on for Outlook. The add-on is from an app called Phriendly Phishing, a software to report
certificate error in updatemanger
Hello I am using version 11.2.2300.2 of Endpoint central I downloaded the PPM file to update to version 11.3.2400.36. I downloaded and imported the certificate from the link in the update window,(ppmsigner_publickey.cert) But after I select the PPM file,
Endpoint Central PXE port in use
Hello, we are trying to configure/use the Os Deployment service but we got the following message: Saying the port 69 was in use, we went to the link attached to it regarding on how to fix it but when we did execute the command that was mentioned we didnt
Executing updatemanager.bat and Java window doesnt pop-up to enable browsing ppm file.
Hi Team, I have an issue where Upgrade of EC is becoming a challenge since pop-up does not show after executing updatemanager.bat on cmd (with admin rights). I have logged a ticket, just thought this interesting community would have a recent experience
!!Resolved!! - Manage Engine Dedicated Development Team and Fast Response Time
-=SEE UPDATES TO THESE ISSUES IN MY REPLY BELOW=- Original Subject: Problem: Checksum Errors, Failed File Signatures, bizarre license practices. Honestly, I hope this finds those Systems Administrators currently evaluating whether they should purchase
EndPoint Central Cloud down?
Getting this message on multiple devices:
Configuring AWS EC2 Endpoint Central server behind an ALB or NLB?
Has anyone successfully configured their Endpoint Central server behind an Application Load Balancer or Network Load Balancer? One of the reasons we'd like to use the ALB is for the simplified SSL management. The ALB takes care of the SSL cert, ACM automatically
DeviceControl Folder size increasing
We have a server who has endpoint central agent installed. The folders "C:\Program Files (x86)\ManageEngine\UEMS_Agent\DeviceControl\device\fa\backup" and "C:\Program Files (x86)\ManageEngine\UEMS_Agent\DeviceControl\device\fa\main" are rapidly increasing
Error during installation of 11.2.2325.14
Having issues when installing 11.2.2325.14. Complained about NGINX, then java and then rolled back and now I can't start my server.
OS Deployment Imaging
I cannot seem to be able to Image computers lately from the server. I have to download the components and run them on the remote computer. The screen gets stuck on "Copying image creator components" I found this in the log files, If anyone can help
Endpoint Central Server Service keeps Starting
Hello, as the title says, the Endpoint Central Server Service keeps Starting and the console works really slow and then suddently stops. I tryed to update to the lastest version (11_SP_2) but the problem remains. we need help asap best regards Daniele
Issues with USB devices after installing Desktop Central 11.2.2309.1
After I installed Desktop Central 11.2.2309.1, I began having issues with USB storage devices. Any time I plug in an external HD, it will find the device but I cannot eject the device and the computer will not see any new device I plug in. If I open Disk
Dell driver issues when deploying
Ever Since version 10.0.581, I have been unable to deploy an image to a Dell PC using the bootable USB - it either never boots up, or does not see the hard drives, network, whatever. I am able to boot and image providing I create a driver repository with
I cant install the agent manually. I get a message stating that the application is unsafe
I download the agent from our cloud based instance of Endpoint central and when I try to run it on a client I get the message "This advertised application will not be installed because it might be unsafe." I have turned off the AV and there are no GPOs
Dynamic Custom Group support in all of Desktop Central!
Currently Dynamic Custom Groups are only supported in Patch and Software Deployment modules. Dynamic Custom Group support needs to be added to all DC modules, including but not limited to: Browsers and Bitlocker. Having to maintain static groups is a
Not getting much help from support
Good morning, Our Endpoint Central server has been down for several weeks and support hasn't been much help in getting it back online. Is there an escalation chain we can work through since we're not getting much help? We have an active ticket and
Desktop Central Service Stop
Dears, Good Day Kindly be informed that, when change DB From PostgreSQL to MS SQL the desktop central service stop working. Your Advice Please Desktop Central Version 10.1.2220.11 Best Regards, Omar Rashad
MeDC randomly shutting down Windows 8.1 clients
Hi, I have a problem since one month or so, the DC agent is randomly shutting down our Windows 8.1 clients (12 computers which are kind of kiosk terminals) . Shutdown reason given : Your Computer has been patched for Critical updates and has to be shutdown.
Agent Install issue
We are in the middle of replacing all our desktop PCs. Part of the image sequence is to install the Endpoint Central agent. 99% of the time this works fine, but occasionally some seem to hang up. I can see them in the console, but the agent is not reporting.
Tableau Prep Builder being pushed out to some of our PCs even though it doesn't exist on our server - anybody else?
I've reached out to Support about this and they confirmed this is a known issue and they're working on a fix and will email us full details when they have them. Support stated this was not just affecting us and our server, but "all" systems. We have multiple
Some roaming agents you have selected are not supported under your current license edition
Hi, I'm trying to use the Free version of Desktop Central and am getting an error when trying to approve a laptop. Full error says: Some roaming agents you have selected are not supported under your current license edition and will not be approved. Proceed
Invalid TCP/IP Configuration after OS deployment
I encountered an issue on a system I had deployed where it was unable to connect to the internet or do any DNS resolution post-Deployment. I found that underneath the TCP/IP properties for both the WiFi and OnBoard ethernet that automatically obtain DNS
Access Denied errors after update to 10.1.2137.9.
Today, Desktop Central is not working. We put our ticket in a few days ago. I've also expeditated this, since we have been in down time for the last 4 days. When I restart DC server, the MDAC services never starts, or takes almost an hour. I've been
Desktop Central blank screen
Hello I've just installed Desktop Central, had it all up and working fine. Was making some changes to config and security settings and now when logging in there's a blank white page with a tiny square in the top left and nothing else.. I dont recall exactly
Has anyone successfully migrated their DC Server to a new host lately?
Has anyone successfully migrated their DC Server to a new host lately? That is new machine, FQDN and IP? I followed the instructions below to the letter, and my server is up and running fine on the new host, but no Agents have been redirected to it in
Desktop Central service will not start after upgrading from 10.0.707 to 10.1
I upgraded 10.0.707 to the latest (#10.1) and now Desktop Central service will no longer start. I even reverted to the last weekly AWS Volume Snapshot and the service still does not start and confirmed we are on the 707 version after recovery. I have
Windows Search Service turned off when disabling Windows Auto Update
I followed the article on how to disable our user's Windows10 Auto Update (link: here) however when trying to re-enable it for a specific user, the user's system keeps resetting back to blocking Windows Update and turning the Windows10 Windows Search
Issues with uesAgentService.exe taking up all computer memory
We're running DC 10.0.660 and are seeing random issues where the ManageEngine Unified Endpoint Security - Agent (uesAgentService.exe) starts eating up all the memory on systems causing them to slow to a crawl and become unresponsive. If we do nothing,
Default Desktop Central Agent Icon is different
When first installed Desktop Central the agent icon was this: I was branding DC with our logo, and I was not happy with the way it looked so I selected to "Restore Defaults". The issue is that the default icon is now this: How can I get the original
Desktop Central Console starts to slow whenever I run a configuration (such as patch installation).
Desktop Central Console starts to slow whenever I run a configuration (such as patch installation). When I login it takes 5 mins longer than the usual for me to login and the console page after login also loads slower that it seems I can't access the
Inventory search does not work after upgrade
After latest update search not working in Inventory > Computers. See attachment
Reporting on Dynamic Groups Members
Hi, We have a bunch of dynamic groups, is there a way to see: Which dynamic groups a device is a member of or will be triggered against? Or is there a way to dump a report that shows devices and all the dynamic groups that device will be matched against?
Upgrade Desktop Central
Anyone know how to upgrade desktop central? When I download the update file it tells me to download I get this message.
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