Upgrade W11 Enterprise 23H2 to 24H2.
Hi; I'm trying to upgrade a computer from W11 23H2 to 24H2. And everytime I upload the ISO file, always say: - The expected Edition is Enterprise, but it isn't found in the uploaded ISO file or, - Error 50003 I tried this: - Upgrade to Windows 11 version
Unable to import thrid party certificate
Hi. We use th DesktopCentral build 11.2.2325.17 The current certificate (issued by our internal enterprise CA) expires on December 1, 2023 It is not possible to renew a certificate issued by our internal enterprise CA. (attached screenshot import-certificate.png)
SoM not deleting computers that have been removed from AD OU's
We have two OU's that sync with DC. We moved 131 computers to our disabled OU, which has no ties to DC. We forced an AD sync this morning, then the normal AD sync happens every afternoon at 1pm eastern. I received 14 emails after this. Of these 14 emails,
Agent language mismatch
Hello, When deploying the Endpoint Central agent to the PCs in my company using Active Directory, I noticed that the agent installs in Dutch by default, even though the Windows systems are configured in French (Belgium). Do you know how to change the
The list of servers for this workgroup is not currently available
Hello, So I want to create a "Shortcut" configuration. I go to Configurations -> Add Configurations -> Shortcut In the form I click on Browse button next to Target Application textbox. The network browser window appears with the NetBIOS name of domain
Certificate Error upgrading from 10.1.2228.16 to 11.2.2300.27
Update Vulnerability DB Failure after applying v11_4_0_SP-2500_36
Over the weekend I applied patch ManageEngine_Endpoint_Central_11_4_0_SP-2500_36.ppm. The update claimed to complete successfully, but this morning I'm receiving an error when trying to update the vulnerabilities database. I searched for this issue in
Creating a package for MAC to install PowerShell V7.5.1
Dear Team, Kindly help to Create a package for MAC to install PowerShell V7.5.1 by enabling AUTO-UPDATE and Set DISABLE_TELEMERY flag during installation. Thanks
Agent Missing After Windows Upgrade
Computers agents are missing after we upgraded windows. I ran the typical Windows upgrade on v.11 and when I came into work its agent is now missing.
Distribution server IP address
In the process of configuring the Distribution server we encountered the following problem: Our Distribution server has two IP addresses, an external IP address on the Internet and an internal IP address on the local network. We want to use only the external
Agent Can't Upgrade and Show "Unable to download agent binaries" Error
Agent Can't Upgrade and Show "Unable to download agent binaries" Error Recently, I updated the system to build 11.4.2500.32. However, I noticed that some agents did not upgrade automatically and displayed an error indicating they were unable to download
Mobile devices can't enrol after upgrading to latest 11.4.2500.28 version
Hi all Does anyone else have this issue? When enrolling ABM managed iOS devices, the remote management page just times out as it seems it can't reach our Endpoint Central (via the secure gateway) anymore. I noticed this started after we upgraded our product
Bulk updates to assets discovered via EndPoint Central UEM/SDP Cloud agent
We have successfully deployed the EPC agent and are pulling accurate inventory/assets. Is there a way to "bulk update" like assets (computers) with pricing information and other similar details? We want to include details like warranty details, purchase
Endpoint Central showing application installed
Endpoint Central showing application were installed when there isn't anyone logged in, and when we look at installed programs the apps aren't listed. We have been getting these emails daily. Some say app installed, others say app uninstalled. Some have
Cloud UI menu Labels distorted in Edge
Using latest edge/ windows 11 updated. Endpoint central cloud menu items are showing incorrect. i just wondering if anyone else experiencing this in edge? the menu labels are correct in Chrome and Firefox for instance, the left side Navigation bar under
Installation Failed - The system cannot find the file specified.
Trying to perform software deployments and the configurations fails on some machines, not all, with an error that says, "Installation Failed - The system cannot find the file specified." I've looked through the logs of the client machine but I'm unable
log full of Windows error reporting
When I looked up the MEARWService.exe, it turns out to be part of ManageEngine Agent. This is since the latest update... Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: MEARWService.exe P2: 0.0.0.0 P3:
No Applications Available in Managed Play Store
We are having a problem where devices that have been sat in staging, and are then assigned a profile and group with associated apps are not able to get any of our approved applications from the play store. We have a case open but aren't really getting
Endpoint Central Cloud - SLOW!
Hello - Has anyone else been experiencing any general performance issues with Endpoint Central (Cloud edition) of late? We migrated from an on-prem Endpoint Central environment to using Endpoint Central in the Cloud (with an on-prem AD Connector / Distribution
Google Chrome updates
Every time I install a Google update on a server using Endpoint Central, it installs the new version of the Google updater Internal Service without uninstalling the old version. This causes the server to have multiple services that aren't running, which
Not Installed Software Listed In Inventory
I am managing our licenses at the moment using Desktop Central 7, and this morning I noticed that one of our pieces of software is showing as installed on one of our training PCs. When I checked the PC, the software was nowhere to be found. There was,
Software License Bulk Import Issue
I am having an issue importing software licenses using the import from csv. I have followed the sample csv but get the error "The header labels are not in the recommended format". Does someone have an actual csv file that I can use as a template?
Issue - Unable to reach the SCEP server. Make sure that the device can reach the SCEP server and the SCEP URL is in HTTPS format.
Hello, We are trying to setup SCEP profile to deploy user certificate on Android Mobile Device. We receive the following error: Unable to reach the SCEP server. Make sure that the device can reach the SCEP server and the SCEP URL is in HTTPS format. From
Endpoint Central reports not showing all the results
Hello, I'm trying to generate a report about all the devices with a local administrator user. The following options have been selected: Device: - Full name of the device - IP Address System user: - Name of the user - Full Name - SID - If it's disabled
Configuration of Desktop Shortcut failed
I tried creating a computer configuration that is supposed to create a desktop shortcut to Chrome on the desktop. After filling in all the fields I attempted to publish but the Deploy and Deploy Immediately buttons don't work. The only way I was able to deploy was to save as a draft, return to the list of configurations, and then using the gear icon to show the context menu I deployed it from there. After deployment the configuration fails on all machines. On some machines the configuration remains
App install post deployment
Hello, Im trying to install multiple applications through the post deployment installer on manage engine. Mostly through .msi files some of them .exe. I get mostly the exit code 1618 so Ig the installer tries to install the app asap. How can I force to
Very Slow connection to remote computers on the same domain
Hello, We have been using Endpoint central for some time but since the start we have very slow connection to all computers no matter the internet quality or connection speeds. It acts like it is has under 15 FPS for the connection. We setup the lowest
Power Mgmt Report not working?
Hi There, I have been trying to view overall uptime of PCs, the overall time users have spent logged into a device and how often a device is restarted by the user. While looking for the best way to view this information I was looking at the "Power mgmt"
Metro app scan failed due to DLL not present in the client computer
I'm seeing the following error at the top of every Agent detail/inventory page since upgrading to version 11.3.2428.21: Metro app scan failed due to DLL not present in the client computer Thoughts? Bug? The upgrade appeared to go fine, and the Agents
Cant repair or modify msi application
Hello, I'm having a real problem. I've been pushing applications from endpointcenral to my devices with .msi files created from templates provided by ManageEngine. I've noticed that on the computer, I can't modify or repair de application installed because
deleted SSL certificate
how to desable trusted communication ??
Inventory of some assets is mixed with others when enrolling in MDM
Hi! When I have assets enrolled (using ABM for example), the asset information is displayed correctly in the MDM, but if I look for that Hostname in the inventory or in a Remote Office, it shows me the information for another computer. Does anyone know
Agent connection when moving hard drive to a new machine.
When moving a hard drive to a new machine for a hardware refresh, we notice that the agent connection doesn't seem to resume when the new machine is running, even though the name has not changed. We did notice that sometimes it does resume when moving
DesktopCentral MSP Agent trying to reach Notification Server on the wrong port
Hello, I am trying to install a Desktop Central MSP Agent on my computer, so I downloaded it from the Web interface while selecting the appropriate client Then I ran the setup.bat installation, and everything went great However, I couldn't find my computer
Deleting printers using the Windows - IP Printer - Computer configuration - Access is Denied
Hello, I created a Windows configuration to remove IP Printers from computers and it's failing with a "Retry in Progress" status with Remark \\printserver\printername-Access is denied". The same does not occur if I create an IP Printers - User configuration,
Endpoint Central Software Deployment Errors
I seem to be having intermittent problems when deploying software through Software Deployment. Some of my packages fail to install resulting in errors like "Failed to download XML" and "Error occured while fetching the package url." Since it is intermittent,
The agent cannot access the RDS gateway
Hello. Since the penultimate update, remote connection has not been working - unless I turn off the Windows firewall. I haven't changed anything for a long time, the RDP port was changed for testing from 9000 to 9001 and the connection is still dropped
Invalid Certificate Policy error in linux Machines
Hi friends, I'm trying to install the Endpoint Central agent on Linux Machines. First, agent installation takes too long, and then the endpoint agent can not communicate with the endpoint central server. when I run dctroubleshootingtool in a Linux client
Update history not showing MS update name, only brief description
When I push updates from Endpoint Central to my MS devices the updates show as "Update for Windows (KB_number). Is there a way to get the full update name to show in update history?
Laptop MDM Enrollment
I am having issues enrolling laptops to MDM using the following steps: Enroll Windows Laptops, Desktops and Surface Pro tablets | ManageEngine Mobile Device Manager Plus. I keep getting Script time out errors. I am able to manually run it on the laptop(s)
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