Over the weekend I applied patch ManageEngine_Endpoint_Central_11_4_0_SP-2500_36.ppm. The update claimed to complete successfully, but this morning I'm receiving an error when trying to update the vulnerabilities database. I searched for this issue in the knowledgebase and found a suggestion to download the dwnmanager. Here is the output from running the patchsync.bat in the dwnmanager
​patchsync.bat -c updatedb
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SERVER_HOME: C:\Users\132399\Downloads\dwnmanager\
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JAVA: "C:\Users\132399\Downloads\dwnmanager\jre\bin\java"
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Jun 16, 2025 9:16:13 AM com.adventnet.sym.server.downloadmgr.DownloadManager downloadFile
INFO: Going to establish connecton for http://patchdb.manageengine.com/dc-crs/crs-meta-data.xml
Jun 16, 2025 9:16:13 AM com.adventnet.sym.server.downloadmgr.SSLUtil initSecurityProvider
INFO: Provider :: CryptixCrypto version 1.2
Jun 16, 2025 9:16:14 AM com.adventnet.sym.server.downloadmgr.DownloadManager downloadFile
WARNING: Error occurred while reading & writing : updatedb\dc-crs\crs-meta-data.xml : javax.net.ssl.SSLException: Received fatal alert: protocol_version
This seems to indicate a java error, but I'm not sure how to proceed.
Please advise.