Procedure for resetting a User using Authenticator
Here is the procedure I use when there's a mismatch/error when usingt an Authenticator: 1) In the cellphone Authenticator, remove the User's account. 2) Run ADSS Reports / Enrollment Reports / Enrolled Users Report 3) Checkbox the User. A Disenroll/Trashcan
Log4j dependency removal's impact on RSA SecurID-based MFA
In light of the recent discovery of Apache Log4j library's security vulnerability (CVE-2021-44228), ADSelfService Plus released its build 6119 that completely removed dependency on the Log4j library. However, the Log4j library is required if you have
Tell us what you think about ManageEngine ADSelfService Plus
We, at ManageEngine ADSelfService Plus, value our customer's views and experiences. Share with us your thoughts on ADSelfService Plus through a quick survey. Your feedback, good or bad, will be the key to improving the product. In this survey, you can
MFA does not work (not there on enrollment page)
Hi, I'm evaluating the ADself service plus, mostly for MFA for endpoints. I create a new policy and in my policy choose an OU (where my machine is there) and an AD group which user X is a member of. Also I choose Microsoft and Google Authenticator for
[Log4j Advisory] ADSelfService Plus 6119 released to remove Log4j dependency
Hello Everyone, We would like to inform you that ADSelfService Plus build 6119 has been released to remove Log4j dependency. Issue fixed: Log4j dependency in ADSelfService Plus has been removed to ensure security. Is ADSelfService Plus affected by Log4j
Gearing up for 2022's password challenges with ADSelfService Plus
This year, the rapid adoption of hybrid and mobile working methods made managing and securing passwords particularly challenging. For example, employees on the move will not be connected to the organization's secure networks, and hence, their devices
ADSelfService Plus' latest build 6118 released with a minor issue fix
Hello everyone, ADSelfService Plus' new build, 6118, fixes the following issue. Issue Fix : An issue in renewing the SAML certificate when ADSelfService Plus is the identity provider has now been fixed. How to update? You can update to the latest build
ADSelfService Plus feature highlights from 2021
Season's greetings! With 2021 nearing its end, we are writing to take you through the top features introduced in ADSelfService Plus that make it a more comprehensive self-service password management, MFA, and SSO solution. Here are some of the major
How to change the email/sms template for OTP verify
Hi all, I am trying to find the configure to change the content of email/sms with OTP code. Now every time I add new email/mobile number and click verify, the email with OTP will be like this: "We received an enrollment request to use this email address
Error message when installing ADSelfService Plus Service Pack
I'm updating ADSelfService Plus with service pack ManageEngine_ADSelfService_Plus_6_1_0_SP-1_6_0 and received error message during pre-validation: "Can't create/write to file "file path" #sql_1f18_0.MYi (Errcode: 2) I need to install this update due
ADSelfService Plus' latest build 6117 now supports Azure AD MFA
We are excited to announce the release of ADSelfService Plus' new build, 6117, with the following updates. Highlight : Azure AD MFA support: Azure AD MFA can now be used for identity verification during self-service reset/unlock; self-service portal login;
ADSelfService Plus' latest build 6116 released with some security fixes
Important announcement: ADSelfService Plus 6116 has been released with the following issues fixed. Security Issue Fixes : All the API endpoints have now been strengthened to be more secure. A security vulnerability which allowed performing unauthenticated
New Login screen --> traductions not working
In the new login screen in 6114 i can see "enter your password ..." switching to french language, this message is not translated I ve also modified the properties file to translate by myself, but it's not working Thanks
ADSelfService Plus 6114 Security Fix Release
Important announcement: The latest build of ADSelfService Plus, 6114, has been released, and it fixes the authentication bypass vulnerability [CVE-2021-40539], apart from bringing new features and improvements. Below is a list of all the updates:
FBI, CISA, and CGCYBER strongly urge organizations ensure ADSelfService Plus is not directly accessible from the internet
I am reading the following on https://us-cert.cisa.gov/ncas/alerts/aa21-259a FBI, CISA, and CGCYBER strongly urge organizations ensure ADSelfService Plus is not directly accessible from the internet. But then the solution isn't accesible for the users
Unnecessary change introduced in latest Build 6114
the latest build 6114 is causing users to enter and re-enter CAPTCHA code twice instead of once, which was working fine in the previous build. Also, the first attempt to log in does not even present the option the type in the password. Please see attached
ADSelfService Plus' latest build 6115 released with some security fixes.
Important announcement: ADSelfService Plus 6115 has been released with the following issues fixed. Issue Fixes : When a custom attribute's display name containing \ or " was added to the employee search display column, no results were returned for an
ADSelfService Plus 6112 Hotfix Release
Hello everyone, We are glad to announce the release of build 6112 with the following enhancements and issue fixes: Enhancements : Mac Agent support has now been introduced for macOS Big Sur. Mobile app support to block specific email domains and mobile
ADSelfService Plus 6113 Hotfix Release
Hello everyone, We are glad to announce the release of build 6113 with below issue fixes: Issue Fixes : An issue which restricted users with special characters in their passwords from logging in to the portal via the mobile site has now been fixed. An
ADSelfService Plus' latest build (6111) released with MFA for OWA, OAuth and OpenID Connect support!
Hello everyone! We are glad to announce the release of ADSelfService Plus build 6111 with the following features: Highlights MFA for OWA/Exchange Server: Strongly secure your Exchange environment with a dedicated multi-factor authentication (MFA) setup
ADSelfService Plus 6110 released with an important security fix
Hey there! We are proud to announce that the latest build of ADSelfService Plus 6110, fixes an important vulnerability reported by HaYiCle from E-CQ through our bug bounty program. Security Issue Fix : Fixed the account takeover issue by enforcing SAML
ADSelfService Plus 6109 Hotfix Release
Hello everyone, We are glad to announce the release of build 6109 with the following issue fixes: Issue Fixes : The VPN Group Name field is no longer mandatory while configuring Cisco AnyConnect for updating cached credentials over VPN. The issue that
ADSelfService Plus now supports Passwordless Login!
Hello everyone, We are glad to announce the release of ADSelfService Plus build 6108 with the following features, enhancements, and issue fixes: Features Passwordless Login: ADSelfService Plus and other SSO-enabled applications can now be accessed using
ADSelfService Plus
ADSelfService Plus Is it possible to reset the password without entering the domain for users outside the organization? Is it possible to reset the password the first time after creating the account based on SMS?
No language selection option in Change Password & Enrollment process web-page
Hi ManageEngine In the ADSSP web-portal, there is no language option offered for a user to select from during the Change Password & Enrollment page. This is has been noticed and reported earlier through some Support case with ManageEngine technicians.
ADSSP sends Email notification even to excluded OU & its sub-OUs
Hi ADSelfService Plus Team, Enrollment Notification email is setup & configured to be sent to specific OUs in every domain. The OU and sub-OUs which should not be receiving the Enrollment notifications have been excluded in the ADSSP Portal. However,
ADSelfService Plus 6107 released !!!
Hello everyone! We are elated to announce the release of build 6107 with significant new enhancements. Enhancements: The jQuery library used in the product has been updated from version 1.11.3 to 3.5.1. The Bootstrap framework used in the product has
[ManageEngine] Register now for our free ADSelfService Plus Online training series.
Hello, ManageEngine is back again with another series of online workshops to help you make the best use of our integrated password management and single sign-on solution- ADSelfService Plus. This free live online training will be your guide to eliminate
ADSelfService Plus 6105 released !!!
Hello Everyone! We are glad to announce the release of build 6105 with significant new enhancements and issue fixes. Enhancements: Admins can now configure users' managers email addresses to send them notifications about user activities like self-service
ADSelfService Plus 6104 released with an important security fixes
Hello everyone, We are glad to announce the release of build 6104 with the following vulnerability issue fixes: Vulnerability issue fixes: A vulnerability that in rare cases allowed bypassing CAPTCHA in the ADSelfService Plus login page has been fixed.
Mail / SMS Server Settings
new to the product and in process setting up. Configuring the Mail settings using an external SMTP sever that requires SSL connection. Use same config on our backup software to alert me of backup status. Each time I enter the credentials and click save
ADSelfService Plus 6103 released !!!
Hello Everyone! We are glad to announce the release of build 6103 with significant new features and enhancements. Highlight: Zoho OneAuth's OTP authenticator can be used as an MFA method to verify users' identities during password reset and account unlock
Issue with HA working in Build 6100
And another classic buggy application build from ManageEngine. The latest build 6100 seems to be filled with issues with every configuration being done. Configured HA in ADSSP, however it doesn't seem to work as it should Ticket #4069482 has been opened
Yet another MAJOR BUG in ADSSP
Ticket # 4272254 raised with ManageEngine for this. Even though the settings in the ADSSP Admin portal is set to "Deny users from performing password reset/account unlock when partially enrolled", if a user has not enrolled but attempts to Reset Password
ADSelfService Plus Fixes and Enhancements [2021]
Release Notes for build 6118 (Nov 30, 2021) Issue Fix : An issue in renewing the SAML certificate when ADSelfService Plus is the identity provider has now been fixed. Release Notes for build 6117 (Nov 15, 2021) Highlight : Azure AD MFA support: Azure
ADSelfService Plus 6102 released with an important security fix
Hello Everyone, The latest build of ADSelfService Plus, 6102, fixes an important vulnerability reported by Krzysztof Andrusiak (STM Cyber) and Marcin Ogorzelski (STM Cyber) through our bug bounty program. Issue fix: An unauthenticated remote code execution
Users unable to start forced enrollment
New user here. I've been evaluating ADSP for about a week now for possible recommendation to to my clients, as I'm a self-employed computer consultant that's been in the industry for almost 40 years now. Lab setup. I'm on a Server 2019 domain. ADSP is
ADSelfService Plus in a mixed IPV4/IPV6 Environment (with solution)
Seems that while the version 6.0 Build 6013 and older versions of the AD SelfService Plus program (ADSP) only works with IPv4, and it flat out will not work at all in a mixed IPv4/IPv6 environment. With many networks n the mixed environment now, the Self
ADSelfService Plus 6100 Release
Hello everyone, We are glad to announce the release of build 6100 with the following features, enhancement and issue fix. Enhancements: The Tomcat server bundled with the product has been upgraded to version 8.5.57. The ADSelfService Plus database backup
Cisco ASA vpn MFA + NPS
I am testing MFA for VPN with the folowing guide https://www.manageengine.com/products/self-service-password/help/admin-guide/Configuration/Self-Service/mfa-for-vpn-logins.html Enrollment with google authenticator worked fine. The problem I am having
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