Issue with APN configuration in Build 6013 & 6100
Configuration of APN on Build 6013 & 6100 has a bug and DOES NOT work. It is very bad to see that bugs are not identified well before releasing of new builds by ManageEngine. Same bug existed in 6013 and now again in 6100. ManageEngine ticket number
Upgrade to 6100 causes 502 error rendering site unusable
I installed the service pack after coming back from vacation because I noticed it had some security bug fixes. I patched from 6013 to 6100. After applying the service pack 6100 the site no longer worked and provided us with a 502 error. I had to revert
Can we edit the timeout setting?
Admins log in to this app during the day Is there any way to extend the timeout?
Portal rebranding theme
Hello, In current version (6009), the portal rebranding > theme does not apply to all users, only to admin account. We need to apply a specific color to end users, is there a way to force this, so all users see the same color? Thanks!
ADSSP Geolocation based conditional access ( CA ) not workin
Hi We are on the latest version of ADSSP 6012 and configured GeoLocation CA with trusted countries When jumping on a VPN with different IP, the authentication and access to ADSSP still works as normal Is that a bug or need additional configuration on
ADSelfService Plus 6013 Release
Hello everyone, We are glad to announce the release of build 6013 with the following features, enhancement and issue fix. Enhancement: Support for SAML Authentication as an MFA method in the ADSelfService Plus mobile app (both iOS and Android) for self-service
ADSelfService Plus 6012 Release
Hello everyone, We are glad to announce the release of build 6012 with the following features, enhancements and issue fixes: Features: MFA backup codes for authentication: Users can now prove their identity using backup codes when they cannot access the
GSM Modem support for OpManager and ADSelfService Plus
Hi, What modems (brand and model) are supported in OpManager and ADSelfService Plus? Thanks for helping
ADSelfService Plus 6009 Release
Hello everyone, We are glad to announce the release of build 6009 with the following enhancements and issue fixes: Enhancements: New customization options available to help you rebrand the ADSelfService portal to best suit your requirements.With these
ADSelfService Plus Fixes and Enhancements [2020]
Release Notes for build 6100 (Dec 31, 2020) Enhancement: The Tomcat server bundled with the product has been upgraded to version 8.5.57. The ADSelfService Plus database backup archives are now password protected. Issue Fixes: A security issue due to