reporting
how to schedule reports only for servers and routers DISK,Memory and CPU
Migrate a license
Hello, I'm new with OpManager. I've a doubt. ¿How can i migrate the license from one server opmanager to other?. ¿Is it as easy as Register the license file in the new server? Thanks
WMI counter for MS SQL Server returning zero
I have added a WMI counter for SQL Server as a performance monitor and used SQL Server: Database mirroring log send queue db then selected the _Total instance If I watch this counter in perfmon I can see the value increasing but OpManage always returns 0 Have tried this upon a simple SQL server, named instance and cluster - all 0 How can I monitor this value? Mike
Problems with OpManager 8721
Hi We have Opmanager 8721 running on Windows 2008 R2 64 bits Standard Edition with 8 Gb RAM and 4 cores. It worked fine until about 2 weeks. We can't add devices at the existing views. When we try to edit one of the business view, nothing happens when we press the add device (or any of the other buttoms). In addition, since yesterday, not updated the availability of the devices monitored and alarms are not cleared to recognize some. any help is appreciated. thanks Horacio
Linksys/Cisco Small business switches
Strange some of our switches are discovering while others are not. All Linksys/Cisco small business switches SRW208, slm224g4sp, slm224p, srw2048, .Any ideas.
Monitoring Functionality with OpManager ?
I need to periodicaly check if various modules are still functional, for example if DNS translates a name into IP, if DHCP is indeed capable of returning an IP from pool, if the database server does answer to a specific query, if SMTP, POP3, IMAP still work, if I can query a specific Web server, etc., etc. Can OpManager perform such functionality tests, as against status monitoring only? It is not about whether the corresponding services are up and such, but if the various queries return the expected
how to connect Windows 7?
hi, i have gotten the task of trying to connect our Windows 7 machines to OP manager. and the OPmanager finds the computers and adds them, but it dosnt show any detail nor operating system, is there another program you have to install on the windows 7 machines except SNMP protocol?
Feature Request
There has been a few times that I have had to remove specific monitors from a server and try to re add them. For example MSSQL or Exchange specific monitors. It would be nice to have a Quick configuration wizard that would allow one to remove either of these from a server instead of having to remove them all manually. Because I have the servers in other business views I do not want to remove the whole device and re add it as then I have to touch all of them again as well. Thanks, Joe
NCM shortcut not available for Cisco Access Point
Hi, I installed the latest OPM 8721 and NCM 5510. I added some Cisco Access Point on both the OPM and NCM. When I look to the Access Point in the OPM I cannot see the shortcut to the Running/Startup configuration like I can see for other devices like Routers or Switches. Is it as per design? Regards, Roberto D.
URL Monitor alarms NULL
Hello, I have noticed that when alarms are generated by the URL monitors, when looking at the event summary widget they are categorized (event type) as NULL. I would have thought it might have been a little more specific, to save drilling into it. For further clarification - see attached image :) Am I missing something? Thanks in advance Troy
Rediscovery Interface
Hi All, I notice a strange issue and hope it can be fixed by modifying some configuration files. The issue is as follows: - I added a switch into OpManager, - OpManager picks it up and imports all the *ACTIVE* interfaces and start monitoring them, - The remaining ports are left and not monitored by OpManager. - I activate one of those inactive ports, but OpManager does not seem to auto-discover the recently-active port. This situation is not convenient for us because we are an ISP. We have several
Use a Port COM from another server to Send SMS in Opmanager 8
Hello, I am trying to send SMS alerts using a Port COM from another server that have Kannel, is it possible? Kannel send SMS with http posts, is possible to have a batch script with the "wget --spider" of the post in case an alert trigger to send sms?
Problem creating business view / editing existing view
Hi We have recently upgraded to Opman 8 build 8721 We haven't really been using business views before, but would like to do so. When I try to add a new business view, i get a dialog box : "initializing business view", but it just runs forever. If I try to edit one of the older business view, we made as a test earlier, nothing happens, when I press the Add device (or any of the other buttoms) I can see, that others have had the same problem, but cannot see any solution for the problem
Interface polling interval
Hi, We are using OpManager to monitor our network switches/routers. We notice that if a port goes down or up, OpManager takes unexpected number of minutes before it sends a notification that a port state is changed. Is this interval configurable? I tried to change the polling interval of the switch to 1 mins, but the result is still unexpected. looking forward to hearing from you soon.
Win 2K Server - CPU Usage
Hi, Have just installed OPManager on a 30 day trial. All seems to be pretty good so far except for one niggle. We have a Win 2K Server (SP4) which is constantly reporting 98% CPU usage. Obviously this isn't correct. Any ideas? Regards Tim Felton
OpManager crashes when viewing unsolicited traps
Hi, Our OpManager instance crashes when viewing the unsolicitied traps from the Alarms - Active Alarms - Unsolicted traps. When attempting to view this page it hangs for a while then reports Error!. This takes down the entire OpManager application and requires a restart to get it working again. I have performed a DBRepair and a server restart but this issue continues. Can you please assist. Thank you Brian
MS SQL, No Databases Listed?
At the weekend we detached and re-attached a couple of databases on one database server. We also installed microsoft critical updates. After this I noticed one or two databases mounted on that server where not monitored in op-manager so I clicked "Select Databases to Monitor" and nothing was listed. I also checked a second database server and this is also now showing no databases in the "Select Databases to Monitor" list. Those that where previously added are still there but all database counters
Interface grouping
I imagine grouping of interfaces per the service they support is a very cool idea to be available in the system. Scenario 1. A network with multivendor WAN links would benefit from the monitoring and reporting of the interface availability (to mean the WAN link availability) This will help in the mangement of business SLA. Scenario 2. a LAN Switch can have specific ports configured for specific VLANs to mean a department, business function etc. it would be therefore usefult to manage and report
Impossible to add secondary mail sever (Must issue a STARTTLS) on Opmanager8
Hello guys, I am using Opmanager 8 (build: 8050) I am trying to add a gmail account to the notifications and Im getting the following error: 530 5.7.0 Must issue a STARTTLS command first. x59sm8606347weq.38 Can you help me with that please ? Thank you very much
Trying OpManager WMI
I am experimenting with the OpManager Free Edition Build 8721. I was trying to add a WMI-based custom monitor as per User Guide pg. 64 and I am getting the error: Failed to get performance counters from the selected WMI class. for every machine and every WMI class I tried. I've checked and re-checked the credentials. I can access WMI on those machines with a third-party WMI browser, with the same credentials. Is this a limitation of the free edition? TIA Alex
SQL monitors attached to the wrong instance.
When I attach SQL monitors to one instance of SQL server, they also attach themselves to the default instance of SQL as well, even if the default instance is not shown when adding the monitors. It's making it very difficult to monitor the server, as the problems show up on both instances, even though they're only on one of them, and the thresholds can't be changed, as the other instance's monitor seems to overwrite the new threshold settings. For example, I change the threshold values and alert level
Information
Hi! Does some one know why i have to use a read and write SNMP community? What I can obtein with read community and what with both? Thanks
SNMP Traps type CLEAR are not reaching OpManager
Hi, I am utilizing a propriety MIB. SNMP Traps are reaching the server properly based on WireShark, but OpManager displays only the TRIGGER traps. When CLEAR traps are being sent they are not being displayed anywhere. The CLEAR traps are not even added to the alert_audit log. Both traps were configured at the trap.parsers conf file. Any ideas? Best Regards, Max
More Flexible Time Windows for Reports
We need to generate reports (for SLA purposes) for this kind of time windows: Monday to Friday and from 08:00 to 17:00 and also exclude holidays. We are asked to generate for our customers such SLA reports to cover periods of 1, 3 and 6 months, and one year. This appears to be currently impossible (except #2). This additional flexibility could be implemented by extending the options available from the "Edit report" menu. There is also a need to create a user-maintained holiday table, possibly
File Monitor issue
Hi, I have found that the file monitor functionality is not working as expected. I have created a file monitor to check File Existence on a server. Due to the length of time it takes to copy the file to the server (it is a large file), I have set the Consecutive Times value to 2. This seems to be ignored however, and the alarm is raised immediately after the 1st polling period determines the file is missing. Additionally, tests show that this problem also affects the File Age check. Can you
opmanager doing snmp-get towards ip not managed by opmanager
well, they belonged to switches a long time ago before the ip's changed, but now these ip's are used by other servers, and they are complaining that they still get snmp-get from the opmanager. I do a search of these ip's in opmanager and they don't show up. Any ideas where I can stop opmanager from contacting these servers? Best Regards, Oscar
OpenService failed - The specified service does not exist as
Hello, We had first installed the 30 day trial and after that we installed the free version (6.0) with a backup of the data we have followed the next steps 1. Copy the folders from the OpManager installation directory. -conf -mysql\data 2. Uninstall the trial version for the machine and delete the OpManager Home directory 3. Download the free version for our website. 4. Replace the "conf" and "mysql\data" folder under the OpManager Home directory now after re�nstalling OpManager again, the service
Calculating a percentage from two OIDS
I cannot get this to work... i have OID: .1.3.6.1.2.1.43.11.1.1.9 which is the current toner level in the printer and i have OID: .1.3.6.1.2.1.43.11.1.1.8 which is the total capacity i tried several different way of putting it into the add bulk option but none of them work. the device responds to both OIDs however... i have tried: .1.3.6.1.2.1.43.11.1.1.9 * 100 / .1.3.6.1.2.1.43.11.1.1.8 got nothing i have tried: (.1.3.6.1.2.1.43.11.1.1.9 / .1.3.6.1.2.1.43.11.1.1.8 * 100) i have tried (1.3.6.1.2.1.43.11.1.1.9
import a list of devices
Hi i was looking for a way to discover a list of specific IPs ( from various subnets, from a CSV, Tab etc file) I have a few lists comprised of roughly 80 IPs each, and I want to add just them rather than adding all the subnets and then remove what i don't want - desktops and such - is there a way to do this? Thanks, Raymond
Checking if a file share \\server\share$ is available
On our file servers we are defining a lot of different shares. Sometimes some shares become inaccessible for various reasons. I need to periodically check their availability. The predefined OpManager monitors allow me to check files and folders, but only through mapped drives. I cannot map a drive to every share, so this is not a solution. What other solution would you recommend? TIA Alex
Business View Ideas
Please allow an option to hide the labels for devices added to business view or at the least change the orientation so instead of it being on the bottom it can be out to the right. this is an issues when i put the devices on a rack diagram as the names are unreadable and the diagram is already labeled. as you can see the racks are already labeled so having the labels on the devices is useless.
Problems with adding new servers.
Hello, I have added a new serve wiht the IP addresses. Added well. When I am searching on the IP address the system told me that the server with that specific IP address isn't added. Can you help me with the problem. Thanks.
OpManager Reports
I am wondering if there is a way to add a Reason colum to the Server Availibilty Report? When a server goes down an alert is sent, I then go into that alert and add a note with the reason for why it went down e.g. Power Failure. So what I'm wondering is, is there a way to get that note I added for why the server went down added to the Server Availibilty Report? Cheers,
problem with 3750 cisco switches
i've alot of switches all are working with Opmanager that's good, but i found problem with cisco 3750 catalyst i can't monitor this one i enable SNMP puting OPmanager ip everything "Pass" but still give numbers !! that i can't understand .what i want now is to see all interfaces Thanks Regards .. Hussam
Device already present in the System
When i add a new virtual device get this message: 'Device already present in the System' I download RemoveDBEntries.sh and put it in opmanager directory. and when run the script to remove the device from OpManager database i get this messages: [root@opm RemoveDBEntries]# sh RemoveDBEntries.sh 192.168.65.42 Exception removing entries: com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table 'OpManagerDB.PortObject' doesn't exist com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table 'OpManagerDB.PortObject'
JavaService.exe Showing High CPU and Memory
I was running OpManager on a Dell server with quad Xeon 700Mhz with 2 GB of memory. When running on this server, the JavaService.exe always showed up in task manager as using an average of 50% to 80% CPU and the memory constantlly climbed. There were other applications running on this server, but not using hardly any CPU or memory. So, today I installed a freshly downloaded copy of OpManager 5.5 with the latest memory leak hotfix. I copied the OpManagerDB and conf directories from the old server
Notification Profile
Hello, I've made a custom event that i want to monitor Then I enabled it on the server I've created a notification profile and want to add the custom event. I check the box in front of the Custom event and save the profile. When I reopen the box in front of the Custom event is unchecked. For normal events it keeps checked exept for Custom events it is not remembered. can anyone help please?
Downtime Schedules - Last Day issue
Hi, Today I am adjusting my Downtime Schedules and have noticed an error when specifying LAST DAY within the Day Wise section of the schedules. Note: I tested this on 19/10/2010. When specifying LAST MON within the schedule and saving, the Next Scheduled date reports as 29/11/2010 rather than 25/10/2010. When specifying LAST SAT within the schedule and saving, the Next Scheduled date reports 23/10/2010 rather then 30/10/2010. Is there a fix for this issue? Thank you
Changing the Host Resource XML file
Hi Team I am working on a few solaris systems and in the HOST Resource file, we saw the command we use for disk usage is /usr/bin/df -F ufs -k | awk '{x+=$2}{y+=$3}{z+=$4}END{print x,y,z}' curValue - line 2 & Token 1 used - line 2 & Token 2 But from the screenshot below, the output comes in like this So it comes in Line 1 - Token 1 and 2. Do we change the line to 1 and will it work ? Because, currently we are getting 0% as disk usage. Kindly advise. Thanks Isaac ME Tech
Notifications not working
Hello, I have setup a some notification profiles; the first one is just normal email notification and is all the time for everything to my own mail box. The second one is from 1600 -> 0900 every day for everything; this one is an email based sms notification profile. What I am confused by is that the email notification seems to be working well each and every time...whereas the email based sms notification profile seems to pick and choose when it sends the notifications. The attached image shows
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