repeated notification for same event
I have an event in the security log on one of our servers and ADAudit seems to be repeating the notification to us multiple times a day. Anyone aware what may be causing this? it is only one server the event was 11/11/2015 @ 2:09PM
Is it possible to generate a list of shared folders, sub-folders and their permissions?
Is it possible to generate a list of shared folders, sub-folders and their permissions? if it is, how?
Delivery Times for external mail
Hi, in Exchange Reporter Plus th ere is a report "Delivery Times by Server " which I see the time of delivery of the mail sent to ' inside of my domain . I want to know the delivery also of emails sent outside (to the Internet ), there is this report ? thank you and regards.
Problem with copied files (exe) - security warning
Hello @all when copying a exe-file like the new PuTTY.exe to our clients via DC, the users (and I) get a security warning like "The publisher could not be verified. Do you want to execute the Software?" I can press execute but I cannot remove the checkbox "Prompt before every startup" without administrative privileges (folder is in C:\Programfiles)! I already have added the DC Server to trusted Sites in Internet Explorer Security settings: "\\servername" Does anyone have a good solution for this
Some users getting 'Page cannot be found' errors
I was helping two users sitting side-by-side through first-time enrollment today; both are using identical computers, both are using Chrome. The first user filled out the security questions and answers and the enrollment worked fine. The second user filled out the security questions and when she clicked enroll she got an error message that the page couldn't be found (With back' and 'sign out' links, so a ADSS generated page and not a default browser one). Since there were no differences in hardware
Did You Know – Advanced Policy Configuration Part IV
This week let me take you th rough the settings in Notification tab. Notification tab - Notify users about their self-service actions ADSelfService Plu s lets you notify users about their reset password, unlock account and change password actions. For example, if a user has reset his password using ADSelfService Plus, this setting, when enabled, will automatically trigger an email notification that informs the user about his action. Under this tab, y ou can choose to notify users via email or SMS
Show Assets associated to requester in self-service portal
Requester want to see the list of assets belong to his/her. Currently during creation the request, user can see his/her assets. Does this tools have any option to see detail about assets belong with his/her? Like “My Detail” page requester can see the details information other that assets.
File/Folder Report (?)
Hello @all, I am wondering if there is any possibility to check all systems/certain systems for the existence of a specific file or folder? I could have needed such a feature a few times by now. As far as I see the reports only access already "collected" data (information about computers and software)? So asking to collect completely new information the reports cannot help..(?) I have thought of a batch script to run on everyclient like: If *Folder* exists => write *date/time* & *computername* &
Scope of Management - Add Computers option does nothing and won't let me add computers.
When I am in Scope of Management and I click on Add Computers the Add Computers page comes up. I click on Select Computers for my domain. The Select Computers dialog box opens and when I navigate to the computer I want to add I check the box. When I click ok at the bottom to add the computer it does nothing. I tried to add the name to the Selected Computers option at the bottom and it does nothing either. Any help would be much appreciated. Ed
Can't login into Eventlog Analyzer Application
Hello Team, I currently experiencing problems logging into the EventLog Analyzer application. The login screen is continuously shaking thus i can't enter my login credentials. Please help. Jesse
Multiple technicians picking up ticket
When a tech picks up a ticket and assigns to self, another technician can unknowingly pick that ticket up without a warning or anything. It does get confusing especially in a fast paced environment with multiple technicians trying to pick it up. Apparently there is a feature that's supposed to pop up saying its already assigned but it works 1/20 times. I've worked with older ticketing systems that notify the technician immediately if it already assigned. Anybody else have this issue?
Servicedesk Plus 8.2.0 Build 8207 to latest Version
Hi, Was wondering whats the best way off going to the latest version. Currently on Version : 8.2.0 Build 8207 If someone could give us the upgrade path that would be great. Thanks Keith
Alert - same ID, same User - number of occurrences
Is there a possibility to create an alert that will notify me if same user delete 10 files or more in one minute? File monitoring is up’n’ready, but if I create alert on event ID 4659 (Object deleted) it will notify me based on occurrences of event ID. I need to track if any user on domain deletes more than 10 files per minute.
Not able to add Fortigate Device
Dear Team, I am trying to configure Fortigate device backup, i am not able to select Telnet / SSH protocol. It is showing only Telnet-TFTP and SSH-TFTP. Currently i am using Version 11.
Sporadic delivery of reports
Hi, Have set up two very simple custom reports to be emailed in an html format to two addresses (comma in the middle). Can not understand why delivery works for awhile then stops. I log back in, "Send a Test Mail," and "Run Now". All which works great. Then i will receive for a week or two, and then it stops. Have repeated this for months now, since i bought the software. Any assistance would be appreciated—Jeff.
Unable to send replies from a request to other domains
Hi there, We are having issues using the reply function as a request when we want to send to another domain. Currently we are setup with trusts so we can email through to other domains, we are able to email through our email applications etc etc (so i know it works), however we get a "send notification failed" when we try to do it from MESDP. We manually type in the email address e.g. john.doe@anotherdomain.com, again this works through our email client but not MESDP Regards, Willus
Missing Shutdown shortcut
Hello community, is anyone can tell me what path to use for the ServiceDesk Plus Shutdown shortcut? Just can't find it Under Windows Server 2012. SDP 9.1 build 9116 Install Path: C:\ManageEngine\ServiceDesk_Prepresse\ Thank you
Report on the domain names of users / Отчет по доменным именам пользователей
Добрый день! У нас имеется задача по генерации отчетов в Netflow Analyzer не по ip адресам, а по доменным именам пользователей. Причем некоторые пользователи подключаются по WiFi с помощью доменных учеток (IAS сервер авторизации) и их тоже необходимо учитывать. Имеется ли какой-то механизм для сопоставления имен пользователей с ip адресами (статическое присвоение ip адреса конкретному пользователю не подходит и резервация на DHCP тоже).
Removing Default MSSQL Services from being monitored (11600)
I have an vCenter host that has the MSSQL monitoring applied, however it is not running MS Search or SQL Server Agent services. In the previous version i loaded the old UI and removed services no problem. However in 11600, it defaults to the api view when looking at the device snapshot when using the old UI. I don't have any option to remove the services.
AD SelfService Password Version 5.3 Build 5307 GINA integration issue on Windows 8.1
Hi, I tried deploying the GINA integration MSI file on Windows 8.1 computers. I am using the last release of the software as you can see in the title. But when the MSI is installed on the computer, and the server rebooted, I don't see additional info in the logon prompt in order to use AD SelfService Password. Did anybody faced that issue already? How can we fix this? Thank you
can't upload mib file g3mib
Error occured during the MIB parsing. The error is : ================== G3-AVAYA-MIB ================== CRT-82 All OBJECT IDENTIFIER values should have at least two sub-identifiers. lineNo colNo Error 33 5 Only a single sub-identifier 'com.adventnet.snmp.mibs.mibparser.NameNumber@121f352' is present in the OBJECT IDENTIFIER definition -----------------------------------------------------------
reset admin password
Hi Now reset password admin for Windows version?
Workstations with error "Asset Scanning is locked" on the Computer Audit Summary section on the Inventory Tab
Good Afternoon, I recently fixed about 7 machines that were showing in the Computer Audit Summary Failed section with error Asset Scanning is Locked on the Inventory tab. I used the instructions from the KB article and so far only 1 machine would not work. I did a wipe and reload on the machine which seems to have solved the problem. Since then I have done about 5 more and then just last week I did about another 5 and I was down to 1 machine and now I am back up to about 5 again. I am not sure what
License activaton
Hello, I can’t to register free license for NCM 11. do you help me? Time is correct.
Remote Control does not work on large displays
I have had problems remoting into computers with large displays. The issue arises if any user has the screen size set to "larger 150%". It also arises if the users resolution is WQHD, 2560 x 1440. That is the only resolution that I have been able to try above 1920 x 1080. As we are deploying more laptops with WQHD, 2560 x 1440 resolution and many users use the larger 150% size in order to see the screen clearly, this is becoming problem for us. I can not add attachments on here via the desktop or
Sync to multiple Active Directories
Hi We keep multiple exact copies of production running for our Dev team. i.e. perfect replicas with the same IP's, names etc... using VMware VCloud Director. Our issue is keeping passwords synchronized across all the copies of AD. Does this product allow for sync to multiple AD's? Our plan would be to nat an AD controller (port 389 and ssl 636) out of each lab and point the AD sync at this. Will this work? Thanks Brent
ADSelfService Plus 5.0 integration with Microsoft ADFS 2.x
I have installed the latest ADSelfService Plus (Version 5.0 Build Number 5032), and I have located the helpful guide to integrate ADSSP with Outlook Web App (Exchange 2010 / 2013): http://www.manageengine.com/products/self-service-password/adssp-owa-integration.pdf. We use Office 365 and log in using our AD accounts, this is handled via ADFS (Active Directory Federation Services), I am wondering if anyone has a guide detailing how to integrate ADSSP with Office 365 where the AD accounts are federated
Error durring patch
I get the following error when patching from 5306 to 5307.. Please advise. Unexpected Error. Please click View Log>> for more details java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.adventnet.tools.update.installer.Unzipper.contextPostInstallation(Unzipper.java:1421)
Date/Time format when passing data to API
Hi I am trying to create a worklog via the API, and it is creating fine. However, I cannot work out how to convert a datetime value to the numeric value that the API expects. In the one example I have found on how to create a worklog, the executed time field is: 1350292747707 When I view this worklog in ME, it shows a date of October 15th 2012, 10:19am. How do I convert my date/time so it creates a number that ME API understands????? I have tried passing the datetime in like this: 01-12-2015 09:00
Make the browser back button useful
Please make the browser back button navigate back across tab selections as well as list filter results. As it is now the history is broken because although tab selections are recorded in history, the back button does not actually switch tabs. It would be an enhancement to make list filter results work with the back button. Now, navigating back goes to the entire unfiltered list. Thanks, Tom.
Click on System Manager opens HOME page
Hi Page opens \homePage.do?actionToCall=homePageDetails if we try to open "System Manager" from DropBox menu of computer. Any place of SD, any browsers. SD ver. 91042 Dmitry
Change template of the already open request
Is there a way to change the template of the already open request? I need to automatically assign tasks templates depending on the category and subcategory. (SD Ver. 8.0)
No events for Linux and Solaris
I am evaluating EventLog Analyzer (ver 10) for possible purchase. I have added 1 windows box (2012), 1 Solaris (10) and 1 RedHat Enterprise Linux (6.4) as a test. All 3 boxes are streaming their logs to the analyzer and the traffic shows up in the syslog viewer. However only the windows events show up in the dashboard and host counters. I manually generated some events (Linux and Solaris) such as "su" I see the "su" event show up on the syslog window but nothing ever populates anywhere else. Can
Monitoring Cisco WS-C6504-E
Hello, We have Cisco WS-C6504-E but we are not able to monitor this device but its bower so do you have any solution to monitor the whole device? Thank you
Conversation icon colors
After the 9117 update, the conversation icon is now now working correctly. Before it showed red when you were needing to respond the the requester and green when you sent am e-mail back to the requester and no color when the ticket was first opened. Now all tickets show green with no conversation, and the colors change in the opposite manner than they used to. For example, it now shows green after the requester e-mails back in the conversation. This is now not very intuitive and hard to use.
SYSLOG FORMAT?
Hi, Available syslog format is below. [LOGGED_IN_USERNAME:IPADDRESS] [OPERATION_TYPE] [OPERATED_TIME] [STATUS_OF_OPERATION] [PMP_SERVER_NAME] [RESOURCE_NAME:ACCOUNT_NAME:REASON]. How can do change "PMP_SERVER_NAME" to first or diffirent place; How do I get to a different place? Thanks Kind Regards Volcano
PLEASE help me , ca't upload Avaya G3mib
Hey all Hi, I get an error parsing the attached mib. Can you guys plz have a look? Scalar nodes & Tables in g3mib.txt Error occured during the MIB parsing. The error is : ================== G3-AVAYA-MIB ================== CRT-82 All OBJECT IDENTIFIER values should have at least two sub-identifiers. lineNo colNo Error 33 5 Only a single sub-identifier 'com.adventnet.snmp.mibs.mibparser.NameNumber@10c9669' is present in the OBJECT IDENTIFIER definition -----------------------------------------------------------
FAILURE : Overlapping Contract for same product to an Account is not Allowed
Dear Support Team and other users In the newest realease (7902) we have a problem to attach a new file to an existing contract. The message in the subject appears. We also cannot create a 2nd Contract to a customer that have the product 2 times. This is a completely other license he uses at an other location... The same error appears! Since 7902 we cannot create a contract in an account, when in this account the product not exists. In earlier versions I have the options to choose the product from
Assign requests on status change
Hi, Is it possible to automatically assign a request to a support group when a request is placed in a particular status? Our company would like it so that when a request is marked as 'Resolved' (status), it should be assigned automatically to our 'Service Desk' support group. Is there a way to do this? We are using build 9112. Thanks, Daniel Comley
report on all technicians across all modules
Folks, Just looking for a report that shows all pending requests/open tasks/changes/problems/milestones/tasks per technician. We would like the report to show under each technician: Module (is it a request/project/problem/change) / ID number / account/ priority/ status / subject/ last updated/ due by date We are using 8.3 build 8309 on mssql Right now we run separate reports for all technicians which makes it a difficult to cross reference where everyone is at. Many thanks, Kathryn
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