SDP-MSP FAILURE: This incoming e-mail address is being used as support e-mail address for the account "xxxx". Please user a different address.

SDP-MSP FAILURE: This incoming e-mail address is being used as support e-mail address for the account "xxxx". Please user a different address.



Hi 

I have a problem with our SDP-MSP:

When I input our support mail on mail server settings, the follow error appears:





So, I had to create another e-mail account to configure mail server e make then our support mail send the messages to the new e-mail account to discharge in SDP.

Well, Do you know how I can resolve this problem? To configure our support mail account on MSP without create a bridge for this??

Appreciate any help!

 
Regards.


Att,

 

Rogerio Paliosa Correa

Monitoring Analyst/SDP-MSP Technician

Av. Dr. Chucri Zaidan, 1550 - 29º andar

CEP:04583-010 -  Vila Cordeiro  - São Paulo - Brasil

 55 11 2222-1145

  rpcorrea@interaxa.com  

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