Couldn't get lock for..
Hi all, Any idea why this happens when trying to restore? C:Program FilesManageEngineOpManager in ackup>RestoreDB.bat BackUp_NOV1_201 0_16_41_44_8721.zip ******************************************************** * Warning!!! Attempting to restore the data !!! * * This will result in loosing your current data!!! * * Press Ctl+c to quit the operation. * ******************************************************** Press any key to continue . . . java.io.IOException: Couldn't
SQL Monitoring in Premium Edition
I am failing to Monitor the SQL Service & parameters with 800410010 Specified Class is InValid Error while adding the SQL Paramters. I have executed wmiadap /f on w2k3 Enterprize Server .The Database in SQL 2008(32 Bit)
Opmanager 6.0 Java Problem
Dear Support we use opamanger v6.0 for a while. there are more than 250 cisco devices to monitor under OP v6.0 with last patch. We are running on window 2003 with 8 GB RAM. We try to run MapMaker for about 30 business view, the screen just hang and we have to STOP/Restart OP services everytime ? The Java.exe just running about 120MB of memory. How could I fix the problem: 1. We are running IE6 & IE 7 with same problem. 2. We are running on HP DL380 Server with only 32 MB video memory, Is that goging
Error on log when adding a new server to OpManager
It sayd "Added" but it doens´t show as a "server" and on the logs I have 18:17:41:396 PM com.adventnet.persistence.DataAccessException: [MANAGEDOBJECTID] Exception occured while inserting rows 18:17:41:396 PM at com.adventnet.persistence.DataAccess.createDataAccessException(DataAccess.java:2228) 18:17:41:396 PM at com.adventnet.persistence.DataAccess.insertRows(DataAccess.java:1874) 18:17:41:396 PM at com.adventnet.persistence.DataAccess.add(DataAccess.java:200) 18:17:41:396 PM at com.adventnet.me.opmanager.server.util.MODBUtil.addMODetails(MODBUtil.java:50)
Netscreen unnumbered Interfaces not shown.
Hi All, Hope someone can help me with the following problem; We have a variety of netscreen devices (5GT, ssg5, ssg20, ssg140's) annd setup as static route based site-to-site vpns. All VPN's are bound to independent unnumbered tunnel interfaces I can add the devices to OpManager perfectly and it gives me a nice tx rx overview of the physical interfaces. Unfortunately I couldnt figure out how to add the tunnel interfaces of each device in the "interface box" of the device "snapshot". By browsing through
Alert when Opmanager loses connectivity
Hello, Running Opmgr 8721. I saw this alert from last night: NULL OpManager has detected that it has lost network connectivity and has suspended all monitoring. Monitoring will be automatically resumed once connectivity is established. Can you have Opmanager send an email alert once it regains network connectivity? This would be very helpful. Thanks.
Has Anyone Had This ? OpMan - Mail Processing Failure ( Any Version )
Our Opman stopped sending mail alerts a week ago. We have a SMS alternative monitor running on a separate server watching Opman Server & Process and MailFlow path - There was no issue at the time (or since) with any of the dependant systems.. Namely ..... Opman itself Server on which OpMan runs Switches MailServer Intenet everything on the mailflow path was and is working fine - OpMan just stopped processing mails. As everything on the Mailflow Path was fine, the 2nd SMS monitoring system
Number of printers mismatch
Hi, I have 4 printers to monitor. In my Dashboard I see, that I have 4 printers. When I open the printers page, I only see 3 of them. When I switch to the list view then 4 are visible. I use build 8721 of OPManager Greetings Jürgen
Monitor Volume Mount Points 8721
Hello, Running Opmgr 8721 out of the box does not allow for monitoring VMP's, which we are heavy users of. We made the following changes to disk.vbs and disk_snapshot.vbs to enable Opmanager to monitor these: From: Set colItems = wbemServices.ExecQuery("Select * from Win32_LogicalDisk where DriveType=3",,48) To: Set colItems = wbemServices.ExecQuery("Select * from Win32_Volume where DriveType=3",,48) Update Dec 2010 - One caveat; XP does not support the Win32_volume class so I had to create a custom
Monitor Windows Shares - updated Folder.vbs for 8721
Hello, Out of the box, running Opmgr 8721 does not work in monitoring UNC shares. The attached, when renamed to folder.vbs works great.
Adding a WAN Monitor
I would like to work with the new IPSLA Wan Monitors but my version of OpManager Premium, Build 7027 does not have a WAN Monitor tab under the Network. Please see attached screenshot of Network Dashboard. Thank you, -Eric.
IP SLA support for multilayer switches
Does opmanager support polling ip sla that is implemented on switches? I see mention of routers in the documentation and just want to confirm whether or not opmanager requires a device type of router to configure this. Thanks
Change IP address of a device
Hi, I have in our Op Manager devices added using IP address (switches, routers, UPS, access points, routers, etc.). Some of these have no DNS record. I have changed the IP address of a switch. I have replicated the change in Op Manager and now i get the "Unable to fetch managed object details for the object: new IP address". How can i manage this change in Op Manager? I have seen that in version 6 the recomendation was to delete the device and added it back. This means losing all customization: i
Cisco ONS 15454 traps show as unsolicited
I am trying to monitor our Cisco ONS 15454. I am receiving the traps, but they are showing up as unsolicited. I have loaded the MIB's that came with our Cisco. Any advice?
Data missing in Dashboards
Data in the dashboard charts for Last N Hours are all not displaying data from Midnight of October 31 until the current time if they extend into October 31'st. I can edit any of the individual widgets to show only 6 hours and it will display data for the 6 hours, but if I do 12 hrs, the data in the chart stops at midnight. We have the widgets set for Last 24 hours and we are seeing nothing past Midnight. I can also view data with no issues if I view the report from the device. This just started
Dell Powerconnect Switches
Is there anyone out there that is using Dell Powerconnect switches and Op Manager? I have a Powerconnect 6248 Stack and 2 powerconnect 2848 switches and wouldl like to monitor them inside OP Manager. I currently have them discovered and SNMP is working correctly, but I would like to monitor some other things like CPU, Memory, Fans Power Supplies etc. Can anyone lend a hand? I cannot seem to get the hang of SNMP, MIBs and OIDs. It is very confusing, I downloaded the MIBs from Dell and they are in
Some of the Standard Widgets displaying "No Data Available"
[I changed the topic type to Problem, because it is a problem] OpManager 8721 Some of the standard widgets appearing on the snapshot page of my routers and switches are showing "No Data Available", even after several days. Those are mostly CPU Utilization, Memory Utilization, Temperature and Backplane Utilization. The various Performance Monitors are correctly delivering the data, which means that the SNMP access is essentially OK. Now, my specific question is the following: how do I find out what
Rogue ESX Host in "Virtual Devices"
We have a rogue ESX host and 11 VMs which we have been unable to remove. This is stopping any new ESX hosts from being picked up once added to Virtual Device. How do we remove this Host ? Thanks Jason
Creating Business views
Hi, I am trying to make a business view made up from about 40 devices. when I edit the business view, all devices appear in the squared area; upon saving, they all shift right - quite a lot. I don't fully understand the role of background image ( technically only ) - if i will will use a custom png file - like world.png ( but with increased size so that it will accommodate more devices ) - is that a valid scenario? it has obviously something to do with the image - but i don't want to screw anything
IBM AIX Query
Hi Team Is it possible to use any other Access to IBM AIX Servers for getting the CPU/Memory and DISK. We know that we have to use 'root' access but unfortunately, one of our customers - CIMB Bank has restrictions for using 'root' account in our OpManager tool. Is there any workaround or any other option, we can do to resolve this ? regards Isaac ME Tech
Disk Threshold Alerts not holding
Hello, Running Opmgr 8721 on a brand new server, started from scratch and installed 8721 and rediscovered all devices. I goto add a disk threshold limit to alert if under 1GB, hit ok, come back and edit the alert to check if the values are still there, and it's empty. All threshold alerts are gone for all servers, over 600! Please help, I have submitted an email to support with a screenshot. Thanks.
Sonicwall NSA 2400 interface stats
Hi, I'm running the free edition of OpManager and have tried monitoring my Sonicwall NSA 2400 but only some of the stats show on the dashboard. For example the interfaces tab on the snapshot shows NA for Rx/Tx/Errors but if I click on the real time button I can see the data streaming past just fine. There is also no data for CPU Utilization and Memory Utilization is streaming but constantly showing 0%. Do I need to adjust the configuration somewhere to get these stats? Regards Cameron
CREDENTIALS
Which is the function of credentials in OpManager and other ManageEngine applications?
Rearm
I have a question, when OpManager has an alert that automatically becomes Rearmed, then the alerts is automatically cleared but remain unassigned. Can you somehow get all automatic "rearms" to be Assigned as a "system" or similar? For as it is now, it does not look so good, when generating reports on alerts and you see a lot of alerts that has been cleared but no one has acknowledged them.
Problems whit opmanager v7
Hi. I have a problem in OpManager v7. When I add a host to win2000 server in the category of server detects it whitout Problems, only when the server goes down the OpManager does not detect that this down, always marked as up. On the server I have configured a community that used in OpManager. Add the same host as Desktop, it is detected and when it falls, this category Desktop if it shows how down and generates alerts as assigned. That may be happening? thanks
reporting
how to schedule reports only for servers and routers DISK,Memory and CPU
Migrate a license
Hello, I'm new with OpManager. I've a doubt. ¿How can i migrate the license from one server opmanager to other?. ¿Is it as easy as Register the license file in the new server? Thanks
WMI counter for MS SQL Server returning zero
I have added a WMI counter for SQL Server as a performance monitor and used SQL Server: Database mirroring log send queue db then selected the _Total instance If I watch this counter in perfmon I can see the value increasing but OpManage always returns 0 Have tried this upon a simple SQL server, named instance and cluster - all 0 How can I monitor this value? Mike
Problems with OpManager 8721
Hi We have Opmanager 8721 running on Windows 2008 R2 64 bits Standard Edition with 8 Gb RAM and 4 cores. It worked fine until about 2 weeks. We can't add devices at the existing views. When we try to edit one of the business view, nothing happens when we press the add device (or any of the other buttoms). In addition, since yesterday, not updated the availability of the devices monitored and alarms are not cleared to recognize some. any help is appreciated. thanks Horacio
Linksys/Cisco Small business switches
Strange some of our switches are discovering while others are not. All Linksys/Cisco small business switches SRW208, slm224g4sp, slm224p, srw2048, .Any ideas.
Monitoring Functionality with OpManager ?
I need to periodicaly check if various modules are still functional, for example if DNS translates a name into IP, if DHCP is indeed capable of returning an IP from pool, if the database server does answer to a specific query, if SMTP, POP3, IMAP still work, if I can query a specific Web server, etc., etc. Can OpManager perform such functionality tests, as against status monitoring only? It is not about whether the corresponding services are up and such, but if the various queries return the expected
how to connect Windows 7?
hi, i have gotten the task of trying to connect our Windows 7 machines to OP manager. and the OPmanager finds the computers and adds them, but it dosnt show any detail nor operating system, is there another program you have to install on the windows 7 machines except SNMP protocol?
Feature Request
There has been a few times that I have had to remove specific monitors from a server and try to re add them. For example MSSQL or Exchange specific monitors. It would be nice to have a Quick configuration wizard that would allow one to remove either of these from a server instead of having to remove them all manually. Because I have the servers in other business views I do not want to remove the whole device and re add it as then I have to touch all of them again as well. Thanks, Joe
NCM shortcut not available for Cisco Access Point
Hi, I installed the latest OPM 8721 and NCM 5510. I added some Cisco Access Point on both the OPM and NCM. When I look to the Access Point in the OPM I cannot see the shortcut to the Running/Startup configuration like I can see for other devices like Routers or Switches. Is it as per design? Regards, Roberto D.
URL Monitor alarms NULL
Hello, I have noticed that when alarms are generated by the URL monitors, when looking at the event summary widget they are categorized (event type) as NULL. I would have thought it might have been a little more specific, to save drilling into it. For further clarification - see attached image :) Am I missing something? Thanks in advance Troy
Rediscovery Interface
Hi All, I notice a strange issue and hope it can be fixed by modifying some configuration files. The issue is as follows: - I added a switch into OpManager, - OpManager picks it up and imports all the *ACTIVE* interfaces and start monitoring them, - The remaining ports are left and not monitored by OpManager. - I activate one of those inactive ports, but OpManager does not seem to auto-discover the recently-active port. This situation is not convenient for us because we are an ISP. We have several
Use a Port COM from another server to Send SMS in Opmanager 8
Hello, I am trying to send SMS alerts using a Port COM from another server that have Kannel, is it possible? Kannel send SMS with http posts, is possible to have a batch script with the "wget --spider" of the post in case an alert trigger to send sms?
Problem creating business view / editing existing view
Hi We have recently upgraded to Opman 8 build 8721 We haven't really been using business views before, but would like to do so. When I try to add a new business view, i get a dialog box : "initializing business view", but it just runs forever. If I try to edit one of the older business view, we made as a test earlier, nothing happens, when I press the Add device (or any of the other buttoms) I can see, that others have had the same problem, but cannot see any solution for the problem
Interface polling interval
Hi, We are using OpManager to monitor our network switches/routers. We notice that if a port goes down or up, OpManager takes unexpected number of minutes before it sends a notification that a port state is changed. Is this interval configurable? I tried to change the polling interval of the switch to 1 mins, but the result is still unexpected. looking forward to hearing from you soon.
Win 2K Server - CPU Usage
Hi, Have just installed OPManager on a 30 day trial. All seems to be pretty good so far except for one niggle. We have a Win 2K Server (SP4) which is constantly reporting 98% CPU usage. Obviously this isn't correct. Any ideas? Regards Tim Felton
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