Zoho Desk

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                      • Most Discussed Topics

                      • change status of software

                        How can the approve status of software be changed from Superseded to approved? We have an older version of some software that we want to install on an older system, and the superseded version is the last supported version that will run on that syste
                      • message has lines too long for transport

                        When sending certain reports(I've recreated it with Inline HTML report) we get "message has lines too long for transport" from the SMTP this seems to be an issue where the e-mail client (Servicedesk Plus) doesn't wrap long lines. Could you check to wrap
                      • Deployments will not reboot after deploying

                        I've been having a problem with deployments for at least the last 3 months, and it's starting to really bug me. Deployments WILL NOT under any circumstances initiate a reboot when complete, this product has become next to useless since I have to closely
                      • Notify requester when a task status changes

                        Is there an easy way to notify a requester when a task status is changed in an open ticket.
                      • Subject Query

                        Is there a setting on the service desk system where we can put the subject of the original request in the email or attached the previous request so people have a better reference?