ManageEngine SupportCenter Plus - version 15.1 - Build - 15110 Released
Dear User(s)
Greetings for the day. We released SupportCenter Plus - version 15.1 - Build - 15110.
We have made some major Enhancements :
SCP-7344 : Account module revamp.
SCP-7607: Support Rep Home Page Customization
SCP-7799 : Web Tabs
SCP-7800 : Enhanced Chat Interactions
SCP-7816 : Zia Bot Enhancements
Please refer to the Migration path and the read me available to upgrade your SCP instance.
Following is the support policy of SupportCenter Plus :
Product support will be offered only for builds that are one year old. To continue receiving support, you will have to move to the latest version of SupportCenter Plus.
Service packs released will be applicable only over the latest available build of SupportCenter Plus.
Unpublished V3 API support is not available.
Support will be provided only for the SupportCenter Plus builds (released within one year from the current date). We recommend you upgrade to the latest version to continue receiving support.
Regularly updating your software is a good practice, and we advise doing so at least twice a year to take advantage of the latest features and enhancements that can significantly benefit your business.
Please do the upgrade only in a test environment first and based on the result please do the upgrade on the Production environment. You can contact our support at support@supportcenterplus.com for any assistance.
Thanks for your continuous support
Syed
ManageEngine SupportCenter Plus Team