Dear Customers,

We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho US(United States) Service on 23rd Nov 2025 and 7th Dec 2025 to ensure our DR Readiness in US Deployment. This will help us support our expanding server far more efficiently.

Services will be running in the DR Data Center for two weeks.

We may expect average downtime of 2-3 minutes for a service provided no issues during the switch. If you experience any disruption, please feel free to drop us an email at support-cloud@servicedeskplus.com ,and we’ll be quick to help you.

We will update here once the DR Drill is complete. As always, we thank you for your business and continued support. We remain committed to continually improving our operations and infrastructure facilities to best serve your business.

Note:

Kindly check that you have allowed the following IP address  to enable mail fetching in the application(applicable only when you configured IP address in your firewall).

If you are using sdpondemand.manageengine.com, please allow the following IP addresses:

136.143.187.53

136.143.186.53

136.143.191.166

204.141.43.166

136.143.183.166

204.141.33.166

Thanks & Regards,

Ramyaa