API Issues
Hello, we have Desktop Central Cloud. We are trying to create an automation process for removing computers during decommissioning. We stumbled upon the API. With Postman I can get a token. With powershell I can't get the popup to auth, but whatever.
7zip upgraded to its latest version 19.00 in DC agents
Greetings. 7zip has been updated from 18.01 to 19.00 in Desktop Central's agents. 7zip had declared few vulnerabilities in their previous version and has patched them in their latest version 19.00. Following this, we too have updated our agents with the
Soon-to-Expire User Passwords report for multi-domain environment
I keep getting bounced back to this article and I hope that someone can point me in the right direction. I have setup a report to run when the user accounts are soon to expire, however, this report only pulls information from one domain, not the 2nd one
LIVE WEBINAR | Boost endpoint protection through AI-driven analytics
Hello all, We're conducting a free online seminar highlighting the benefits of the Analytics Plus integration in Desktop Central. In this one-hour session, you'll learn to get the most out of this integration and enhance Desktop Central's ability to fortify
Privilege escalation zero-day vulnerability actively exploited in Razer Synapse
Hello everyone, A zero-day vulnerability in Razer Synapse tracked as CWE-264 - Permissions, Privileges, and Access Controls, is being actively exploited in the wild. This is a privilege escalation vulnerability and allows a local attacker to gain administrative
DC Remote Tool
We have Desktop Central Enterprise edition and are wondering if the included remote desktop tool is CJIS compliant? We're currently using Dameware but it has not been the most reliable tool. Thanks!
Some agents wont install with "Access Denied" error.
Hello. I have 80 Windows 10 machines all in the same domain. When remotely installing the Patch management engine 8 systems give "Access Denied" errors. I have tried the Domain administrator account and my administrator account. I can access the C$
Microsoft fixes several high severity vulnerabilities in Edge for business 92.0.902.78 update
Hello everyone, Microsoft Edge for business has been updated to 92.0.902.78 for Windows, macOS, and Linux. This update comes with fixes for 9 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
How to cancel security configuration deployment
Hello, By mistake I started deployment of "SMB client is not configured to communicate only with servers that perform packet signing" configuration. (We are running DC with the Endpoint Security Add-On). Is there a way to stop desktop central from further
Enabling DEP on machines with Bitlocker triggers Bitlocker recovery key prompt
Just a heads up to the community: Yesterday we enabled the security configuration "Data Execution Prevention is not enabled". The problem is most our machines had BitLocker enabled in the OS drive, protected by TPM. Enabling or disabling DEP means the
Powershell and Rest API integration - Customer ID param is Mandatory for MSP
Good day all I have been working for quite some time with Powershell, but have very limited knowledge of using Powershell with APIs. I would like to make use of Powershell to connect to our local installation of Manage Engine Desktop Central and to pull
Best way to push updates to windows server
I have installed an agent on one of the windows 2016 servers. when I announce the down time for patch deployment, simply what I want is to first download the updates to the servers & within down time its need to install all the patches. what is the best
Mozilla fixes CVE-2021-29991 in Firefox 91.0.1
Hello everyone, Mozilla has fixed CVE-2021-29991 in Firefox 91.0.1. The details of the vulnerability fixed is as follows: Platform CVE ID Vulnerability Impact Firefox 91.0.1 CVE-2021-29991 Header Splitting possible with HTTP/3 Responses High
Configure number of backups to keep
I have Desktop Central server running on a VM that is backed up nightly. i have no need to store 4 or more backups that take multiple gb each. Where can I set this config parameter to less than 4 which is the minimum that the Admin page will allow?
Has anyone successfully migrated their DC Server to a new host lately?
Has anyone successfully migrated their DC Server to a new host lately? That is new machine, FQDN and IP? I followed the instructions below to the letter, and my server is up and running fine on the new host, but no Agents have been redirected to it in
Issue editing Patch Management configuration (and other issues) since latest DC update
Since the update to 10.1.2127.3 I have been unable to edit Patch Management Configurations. The part of the config screen that should show the actual patches contained in the config shows a few grey lines that keep continually trying to refresh but doesn't
Oracle patch filling up disk space through backup
I have a critical issue with latest build (682), now that MeDC is able to patch Oracle, this is filling up my backups! I need to prevent oracle patch resssources download I have manually deleted the folder but I know from experience that it will come
Google fixes several high severity vulnerabilities in Chrome 92.0.4515.159 stable channel update
Hello everyone, Chrome stable channel has been updated to 92.0.4515.159 for Windows, macOS, and Linux. This update comes with fixes for 9 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Permissions For Software Installation
Hello, This is partly a Windows share permissions issue, but I need help with using DC to solve it. Our SW Repo is on a share that requires credentials. But the installer runs as the System user, which doesn't have the credentials for that share saved.
Unable to move computer from one remote office to another
from last month facing this issue when ever i try to move some computer from my one remote office to another it wont work but it shows the status that its moved sucessfully
10.1.2127.3 - Can anyone tell me what this is - and why it's not available via the main update page?
Seems there is now another "new" patch in the race to get a stable Desktop Central install - version Introducing a unified agent for asset discovery in ServiceDesk Plus (manageengine.com) 10.1.2127.3 ? Can anyone confirm whether they have tried this or
Can anyone report back if the DC 10.1.2119.9 (or 10.1.2119.10) patches actually worked correctly?
I have been watching the boards here and seeing the fallout from the early 10.1.2119.x patches with reports of updates taking hours, servers not starting and other nasties - I am on 10.0.707 - which is rock solid right now and I do not wish to ruin my
Script fails with error
Script fails with error : Incorrect function I'm trying to deploy a very simple bat file: powercfg -h off and i get the error above, whats wrong?
DB Schema
Can someone tell me what table and column holds the "Agent Up" flag within the Desktop Central DB Schema. Thanks.
DC Vulnerability Reports
We just upgraded to the latest version of Desk Top Central. Previously, we could run reports: 1. ExecutiveThreatSummary 2. HighPriorityReports 3. ExecutiveAssetSummary 4. ExecutivePatchSummary. Where did they go with this new version? I see you have
3 Zero-days fixed in August 2021 Patch Tuesday
Hello everyone, August 2021 Patch Tuesday comes with fixes for 44 vulnerabilities, out of which 3 are zero-day vulnerabilities. All the zero-day patches are supported by Desktop Central. The details of the zero-day vulnerabilities are as follows: CVE
August Patch Tuesday update breakdown
Hello everyone, Here is a quick breakdown of the Patch Tuesday updates supported by ManageEngine New Security Bulletins : 2021-08 Security Monthly Quality Rollup for Windows Server 2008 (KB5005090) (ESU) (CVE-2021-36936) (CVE-2021-36942) 2021-08 Security
Mozilla releases security updates for Firefox 91 and Firefox ESR 78.13
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox 91 and Firefox ESR 78.13. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox 91, Firefox ESR 78.13 CVE-2021-29980
Update Vulnerability DB - failed
Hello there, this morning when trying to update Vul. DB, got this message: "File integrity verification failed. Invalid response received."
Strange behavior
Strange behavior (Central Server :10.1.2127.1) In patch management - Operation System shows "Windows 8 Professional Edition (x64)" - wrong in Inventory -- Operation System shows "Windows 10 Professional Edition (x64)" - Correct Is there a way to fix
Stop agent temporary from autoupgrading and starting software update scan after installation
During our OS installation process we are deployment ME DC agent as part of the MDT (Microsoft Deployment Toolkit) Task Sequence. Is there a way to stop agent from autoupgrading itself right after installation? We don't always have latest agent version in MDT because different team is responsible for ME DC. This agent autoupgrade right after installation is causing some issues with our automated task sequence process and most of the time ME DC agent fails to upgrade itself and it's being left in
Desktop Central | Free training series (August & September 2021)
Join us on our 6-part training series from August 25, 2021 to September 29, 2021 for a training session on ManageEngine's unified endpoint management solution - Desktop Central and its capabilities. REGISTER HERE Topics covered: August 25, 2021: Patch
App Repository Update Mess
Why oh why was the app repository update function that was a very easy and convenient way to update installed apps on mobile devices made so convoluted and tedious once I upgraded to v10.1.2119.9? Now the only option available to me is Remove for each
Update to 10.1.2121.4 crashed and now unable to start server
Hi, I already have a support ticket but wanted to share my situation so anyone who encounters it may be able to use this to get ahead of the game, or maybe someone already found a solution for this and I can learn from them. When we updated from 707 to
Microsoft fixes several high severity vulnerabilities in Edge for chromium business 92.0.902.67 update
Hello everyone, Microsoft fixes several high severity security vulnerabilities in Edge for chromium business' latest update 92.0.902.67. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-30590 Heap
Desktop Central Upgrade
One of my co-workers upgraded ServiceDesk Plus to 11.3 Build 11302. Because of this, we are getting a warning that we need to update Desktop Central. Support told me to upgrade to 10.1.2119.5 and then to 10.1.2121.4. When I look at the article that ServiceDesk
Remote Control SDP and Desktop Central
We have 45 Desktop Central tech License and 140 Servicedesk Tech. After the agent merge How many techs can use Remote Control Computers. only the Desktop central techs, only servicedesk Techs, or both.
Is there an "estimated time to finish" display on the agent progress window?
Hi, Is there an estimated time to finish display on the agent progress window? So the end user can know when is the patch installation or any activity of the agent will be finished. Thanks and best regards, Gene
Remote control not working
hello there, after upgrading to 10.1.2121.4, only one tech can remote to a computer, we have license for 5 tech... if anther tech wants to remote to another computer, it never connects...
Prohibited Software changes will no longer save
Good Afternoon, I am trying to make a change to one of the paths in my Prohibited Software. When i try to save i get an error that says Oops Something went wrong. The request could not be completed. Please try again! If problem persists, contact support. I
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