There a report or query to get what channel a users O365 belongs to?
We have set our O365 to use the Enterprise monthly channel. However, out tenable software states that we have some machines that need their channels upgraded. I went through the default reports and tried creating a custom report, but i'm not able to get
Low space alert
Hi, I have just started testing Destop Central. I can't seem to figure out how to setup an alert for low disk space. Is this possible? Will be very surprised is it isn't. Also, does DC monitor services on Windows servers? Thanks for reading.
Can't login to Desktop Central
We are locked out of desktop central. The accounts where setup to send a passcode to e-mail when logging in. Our Exchange server crashed though and is unrecoverable. So we are not receiving any e-mails. Even the local admin account on that box requires
Deferring windows 10 feature updates?
Hello, I'm currently evaluating Desktop Central for managing Windows systems and patching. One particular concern of mine is that Windows 10 feature updates tend to have a lot of bugs the first ~70 days they are available, and I would ideally withold
access denied only in patch management system summary
hi folks. this is my first ticket in this forum. hope to find a solution to this bug: after i've upgraded to the latest version with latest patches, i get the "access denied" error page only in patch management module and just when i try to navigate
Google releases several fixes and improvements in its Chrome 97.0.4692.71 stable channel update
Hello everyone, Chrome stable channel has been updated to 97.0.4692.71 for Windows, macOS, and Linux. This update comes with 37 security fixes and various other improvements. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Custom Report - Computer Inventory Hardware Specification
Can someone point me to the right direction on how to create a custom report of each Computer in the inventory that shows all the columns (see attached image). When i created this, all the columns selected created their own lines. i want the report to show all this columns in 1 line starting with Computer name. i hope I make sense.
DCNGINX Process / Network capped at 100%
Ever since upgrading to 10.1.2127.20 we've had an issue where the server goes full line speed on the NIC when deploying updates. Is there a best practice or a way to throttle the bandwidth via the application? It would be a bit difficult to control
Endpoint upgrade
Hello, I have noticed after server version upgrade that endpoints that are either not on the corporate network or not connected through VPN do not auto update to the new version. This is the second server upgrade i do and have noticed the same thing.
Restore Backup
Dear All, We Have Manage engine Desktop Central and We need to restore backup when we restored backup stopped in screen cleaning up last 24 hour and not move Thanks
Desktop Central login page 8443
Hello All, I am looking for some clarification if I can. I have my DC environment available externally on HTTPS port 8383. I also seem to have the same page available on port 8443. I have read the following article about the ports required: https://www.manageengine.com/products/desktop-central/desktop-central-wan-architecture.html
FileVault available only in Professional Edition. Upgrade Edition Now.
Hello, Profiles created in PPPC Utility 2 and Mac os server are not installed on some computers. What is the problem?
Enable https mode in Desktop Central
Hi everyone, I need to enable secure login (https mode) in Desktop Central, but I have a simple doubt, when I'll enable it, the ports that Im using will automatically change? Is there a way that it doesn't change? Because I don't wanna update all the
move Desktop Central server to new subnet / procedure to change server IP
Hi All, I have to migrate the VM running our Desktop Central server to a new location/subnet. So I have to change the server IP. Is there a procedure to follow when changing the server IP? Where does it have to be changed in Desktop Central and what happens
Upgrade to the latest Secure Gateway Server
Greetings, We have updated Desktop Central's security component, Secure Gateway Server with a few issue fixes and enhancements. Please Download the latest Secure Gateway Server here. You can check the list of updates for the build update in this
Mobile Device Management Storage Encryption showing as "No"
We have a device and in the MDM reports it's showing as Storage Encryption: No. We do a recent scan in MDM just to be sure. We check the device manually (manage-bde -status) and it's showing as Bitlocker enabled, all looks normal, and in Desktop Central
Agent Client running, but still has live status down. Why?
I just started to use Desktop Central to see if I want to work with it. I installed the server site and have now installed the agent client on two systems. On both systems it is running, but on the server side it says the client is down. Could some one give me some tips on what I'm doing wrong and what I should do tofix this? Best regards, Dennis
What is the last version for Desktop central ??
my prouduct version is 10.1.2134.2 but i can only find hot fix for version 10.1.2127.20 Remote Windows Desktop Management and Administration Software - Download Service Pack (manageengine.com) and here i can find note about newer version but there is
Is there a place in MEDC (with Endpoint Security) to report on Microsoft Defender Antivirus details?
Microsoft Defender Antivirus logs all sorts of good information (scan results, detections, etc.) in the Windows event log (seen by Event Viewer). Is there somewhere in MEDC (with Endpoint Security) where we can view and report on this data? Here is a
Computers inactive for a long time
As part of provisioning computers, we update the computer AD description with the assigned user. When users go on holidays and do not connect their computers and the computers do not report to Desktop Central after certain time, I would like Desktop
Windows Update and patch management
Hello All, I have been using desktop central for patch management and I think that my settings are not set correctly. I say that because a number if not all of my machines seem to be going to Windows Update to get their updates and not my DC Server. They
File Folder Operation for Mac
Hi, i want to push Files to some Users Desktop on Macs. It seems there is a configuration for Windows but none for Mac. how do i go about this? thanks
Live Chat not working?
The Live Chat (with support) option isn't appearing in our Management Console today. And when I click on Support > Contact Us > Live Chat, nothing happens. I'm also having an issue with our Secure Gateway Server, but I'm assuming/hoping that's a separate
Behavior:Win32/PowEmotet.SB
Hi ALL I have issue Behavior:Win32/PowEmotet.SB with MS Defender It's likes to bug in signature base for MS Defender How i can immediately update signature base of defender via DC ?
KB5008285 still being detected on systems that have KB5008263 installed
KB5008263 is the Security Monthly Quality rollup for windows 8.1/2021r2 systems. We normally install this one as it has all of the security fixed that the security only update has. However, this month, KB5008285 is still being detected on windows 8.1/
Error on Test And Approve screen
version: 10.1.2127.13 The "Patch approval status" setting is mixed up. When set to "Test and approve", the text below says "patches will be marked as approved automatically. (And vice versa). Changing from automatically without testing to test and approve,
Browser Management Associated App Links
Hi, I'm diving into the browser management panel of Desktop Central and have been trying to find a way to skip the user interaction process in Google Chrome for a particular site that calls a local app that we install for most users. After the first time
Does ManageEngine test patches before release
Hello All, I am new to the Manage Engine product and my group has stated that Manage Engine tests Microsoft patches before they get released to us clients for install on our end devices. Is this accurate? Thanks, Scott
Staging client's missing patches locally before installing
Is there any way within Patch Management module that enables Desktop Central clients to automatically download all the missing patches to stage them locally beforehand so the clients only need to install them during deployment thus saving time for deployment
Report - List computers not in a automatic patch deployment task
Hi Team, Is it possible to view all computers that are not in a "automatic patch deployment" task or list computers that are in a "automatic patch deployment" task? Best Regards, Sigvaldi Geirmundsson
ngix log4j vulnerability
Hello, We see attempts to exploit log4j in the Secure Gateway server, it is related to nginx process. This happens even after patching Secure Gateway to latest version. Is this nginx patched against log4j? installed nginx version is 1.19.9.1 Regards.
Able to uninstall Desktop Central Agent with installer
Though we have configured in the console that agents cannot be tampered by normal users, there is still an easy way to uninstall the agent. Yes it is not possible from the Remove Programs in Windows Settings, but all we need is the installer. Is this
Log4j
After updating my MEDC 10 to version 10.1.2127.20, my Tenable.SC scans still show the 1.2.15.jar file in place. I thought this update was suppose to remove it. What's up?
Can't Patch Desktop Central Log4J vulnerability becuase Manage hasn't re-uped our contract
We sent a check to Manage Engine about 2 months ago and we still have yet to get our contract renewed. Now the Log4J vulnerability attached to Desktop Central is on every single one of our computers. Is there any way to download and install this patch
Default Software uninstall string is wrong.
All uninstallation attempts were failing as below and when checked we found the above error. -- JABIR
Cannot deploy Display Configuration
Dear Sir/Madam, I use User Collection Configuration with Display, when I deploy, it's error "Exception in GetDomainIDvalue() when retriving domain name from ID: 1234| java.lang.NullPointerException" in Logs folder. Please help me. Thanks
OnPrem vs Cloud versioning
Couple of questions about Desktop Central Cloud. Is there release notes when updates are made? Are the version numbers different between onprem and cloud?
Laptops with Fingerprint Scaner
Hi ALL! I need report about all laptops with Fingerprint Scaner - how to ??
How to run a report that Google Chrome version less than 96
I want to run a report that Google Chrome version less than 96. I tested on the on-premise version. i can use query report, where SOFTWARE_VERSION < '96' Cloud version doesn't have a query report, how can i do it on the cloud version?
Log4j vulnerability - Apache Log4j Vulnerability (CVE-2021-45046)
Hello everyone, It was found that the fix to address CVE-2021-44228 in Apache Log4j 2.15.0 was incomplete in certain non-default configurations. This could allows attackers with control over Thread Context Map (MDC) to craft malicious input data using
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