Desktop Central email notification
Hello, i would like to know if there is a possibility to send an email notification to my users with Soon-to-Expire User Passwords in my reports and of caurse send me a copy
Mac clients showing the wrong Computer Name
The Mac OSX agent reports the incorrect computer Name. It should use the LocalComputer Name(localizedName) from the Sharing System Preference but instead it appears to use the record returned from DNS as shown below. For Debug ::: LocalComputer Name(localizedName) : David’s MacBook Pro 2014-06-09 16:32:13.511 dcconfig[10479:303] DWORD InitializeLocalComputerDetails() [Line 412] Local computer Name: 10107-nludlow 2014-06-09 16:32:13.511 dcconfig[10479:303] DWORD InitializeLocalComputerDetails()
Default domain at login DC9
Version 90023 I have AD integrated my staff/users, now how do I set the authentication to defaul to my domain name at the login screen to my domain? I've seen references that if I only have users from my domain (as in, all users in Admin - Users are "Authentication type" set to my domain) then the default will be that domain, but that means I would need to remove the admin user - is this safe to do and/or will that work? Thanks! This is a minor nuisance at best! Jesse A. Adams
Agent Installation Failed
Hi, I downloaded an DC Agent for my PC, but it is not being reflected in the Admin>Customers>Remote Offices tab. Are there any further steps I should take to finish the Agent installation? As of now, I have downloaded the Agent by pressing the green arrow, and run the file inside it.
Add OWNER column to all grid views
I work with many telecommuters whose machines often do not reside on the network. Therefore, 'Logged in User' is often blank, and doesn't show me who owns that Laptop. To give me better access to that info, I populate the owner information for each managed PC. However, the Owner column is not availible in all areas of DesktopCentral. For instance, Owner is not a available column under Inventory and Configurations.
Block/Disable USB Devices in the Network
where is this option to control and give access for particular usb's ? kindly please reply. im using Desktop central for first time.
Having to reinstall agent to allow connection to client PC
Hi, I would like to ask if anybody has had issues connecting to machines that the agent has been installed however maybe the IP address has changed and then when you go to connect it says agent unavailable? The only way I can resolve this is to remove the agent and install again through SOM. Once it has been installed I can then connect to the client PC. However I have noticed in the settings that the box is checked to update IP changes so I don't understand why this needs to be done, is there
Workstation Group creation at Application level
We need to create the group with some of desktop. like one group with get USB access and another group will not get USB access. And manage this group at application layer. we want to create group at this software level. Note: Currently , we are using group which is created at AD.
DC9 upgrade- safe to upgrade or still issues outstanding
hi I am running the latest version of DC8 and have been advised to upgrade to DC9 as some patches cannot be rolled out with version DC8 anymore before i do this are there any gotchas? I don't have a test environment and have been burned before (i usually disable DC agents on most critical servers and computers before doing any upgrade to avoid client problems) Many thanks
Agent Status shows the wrong Server (Internet Connected remote Agents)
Is there any way Remote/Internet ME DC Agents could show in their Systray Status the Server Name as it was encoded in the Remote Agent MSI? Instead it shows the internal/LAN name of the ME DC Server which is meaningless and not the hostname they are connecting to. Please contact me for more information or for a quick remote session to illustrate. Thanks! Big fan of your product!
Upgraded to DC 9 MSP - major problems
I just upgraded to DC 9 MSP. Now after I login, I can get any customers' pages or computer info to load. It's maxing out my rented VPS server's CPU (java.exe 99%) and locks it there. the page just sits and tries to load. I have to stop DC and restart it to stop the CPU usage. (NOTE this is a rented Virtual Private Server Running server 2008 R2. Running a single core 4.0Ghz, 1gb ram and 30GB hdd. I have upped what I'm renting to a dual core 4.0Ghz, 2gb ram, 50GB hdd. same problem. currently only 27
Delete Admin User - Desktop Central (90022)
Hi Guys, We're trying to delete the Admin account. We've created two addition admin username (firstname.surname) and assigned than administrator rights. We then login as one of these users. When we attempt to delete the Admin user the software confirm it's been deleted (i.e. local\admin deleted message), however the Admin user remains in the list of users. We've tried removing the administrator rights to the admin user and trying to delete again, but this does not help. We have a two user licence
MAC Addresses
I have many computers that have multiple network adapters, which means there are multiple MAC addresses. Desktop Central is picking the wrong MAC address from my clients. Since it's doing this, Wake on LAN doesn't work until I manually enter the correct MAC address. Is there a way to support multiple MAC addresses? If so, can wake on LAN send packets to all MAC addresses to wake the computer up? Thanks TOm
Is Build 90001 the same as Desktop Central 9?
I just upgraded build version 90001. Is that the same thing as Desktop Central 9? The software still says Desktop Central 8. If it is not the same thing, then having a version number 90001 at the same time as version 9 is very confusing. If 90001 is version 9, the graphic in the left hand corner should change to say Desktop Central 9. The login screen says 9. The main question is will Java updates now work?
Verify MSSQL migration
I ran the Desktop Central DB migration to MSSQL and had no errors or problems. My question is, using version 9 of Desktop Central, how can I verify that I am using the MSSQL as the primary and only DB? Thanks
Need VBS script to rename PC via DC
Romanus in 2009, posted a how to on renaming a PC but I do not understand how to implement it. https://blogs.manageengine.com/product-blog/desktopcentral/2009/04/13/rename-remote-computer-using-desktop-central.html I do know how to implement a VBS script that has an argument to change the Workgroup. Romanus provided that to me last year. None of the PCs are AD joined. The PC workgroup name varies between PCs. Is it possible to get a VBS script that I can use to change the Computer name. Below
After upgrade to 9, No info is showed in Inventory / Computers
helo, After updating the desktop Central 8 too built No 90001. We don't get information showed in the TAB Inventory / Computers? The listing of computers managed is blank. How can we fix this problem? Regards, Eric.
Updated to Desktop Central 900001 ISSUES WITH LOGIN NOW...
Yesterday , I installed via the service pack install to 90001 version .....Big Mistake I created a back up of the server, ran the update. It apparently updated all the DC Clients overnight but I cannot gain access to it via http://<servername>:8020/configurations.do it will not allow me to login, admin/admin are the default login but the web browser blinks, and briefly reloads, then no response. it will not go past the login screen. Anyone else get this? Any Help would be appreciated jim fisher jfisher@ssamembers.com
Lenovo seem to have implemented CAPTCHA and have broken the warranty lookup
I started to get warranty lookup errors on Lenovo PC's. I went the manual warranty check site (http://support.lenovo.com/en_US/product-service/warranty-status/default.page) and they have added a CAPTCHA at the bottom. I'm guessing this is what is hosing the Desktop Central lookup?
Where is the Version 8 to 9 upgrade?
I am just wondering if I am missing something. I see version 9 on the site, and see people mention it here, but don't see any download to update from version 8. Just the full install.
Shutdown or reboot while Configuration in Background
Dear all, I just installed reinsatlled my test-pc. After installing the Desktop Central Client the machine beginn to configure one application after the other in the backgroung. I just reconize the appearing of the new desktopicons. If I now shutdown or reboot the PC a Windows-Message appear, a program will prevent the shutdown or reboot: The progamm is the client of DesktopCentral with a simple question: I select, of course, "Install updates and then shutdown". The only thing, after the selection
Custom Groups - Dynamic Groups
Hello, I would like to setup a dynamic group in Desktop Central that automatically adds computers to the group based on the first 2 characters of the computer name. We have various departments and name the computers as such, for example: IT dept - IT04xxxx Hospital Services - HS06xxxx Client Services - CS06xxxx Can I make a dynamic group that will automatically add any computer name starting with "HS"? Is this possible?
Possibility to set global date/time format used everywhere in Desktop Central
In "ServiceDesk" you can choose your own date format (out of 5 options) and time format (out of 13 options) Why is this not possible in Desktop Central, too? I hope this is planned for future versions... Best regards, peter
Upgrade to DC9
Hello, How to upgrade DC8 to DC9? -Roei
Desktop Central 9
Hi, I'd like to know what is new in version 9 (build #90000) of Desktop Central? And if there is anything new, how do I update from version 8 (latest build) to version 9? I did not find an update pack on http://www.manageengine.com/products/desktop-central/service-packs.html to update to version 9. best regards peter
Add Certificates
Hi How do I? To all User add Certificates with desktop central localmachine trusted publisher?
Heartbleed Vulnerability: Desktop Central Security Advisory
Heartbleed is a vulnerability in Open SSL. For more details on the vulnerability, refer to http://heartbleed.com Does this affect Desktop Central users? Yes, customers using Desktop Central version 9 (build #90000) is vulnerable to heartbleed. Customers, who use version below build #90000, are NOT Vulnerable to heartbleed. How do I get this fixed? If you are using Desktop Central build #90000, follow the steps provided here to get this fixed. Here is the URL for convenience. http://www.manageengine.com/products/desktop-central/heartbleed-fix.html?forumIf
German umlauts are not correctly displayed in the Desktop agent
Hi Team, not sure if this the right sub forum but i´m brave and just write it down. If i install the Desktop Central Agent on workstations with german operating system, the umlauts are not displaying correctly. In this example (attechment "zoho") "unzul'\u00e4'ssige" instead of "unzulässige". The other thing, we do not have configure prohibited software, but the Agent at the workstation shows this picture (attechment "zoho1"). This means, all users think they have prohibited software installed. And
remote command
I am trying to find a way to run a command on a remote thin client (to disable the write filter so I can install other software). is there a way to run a script, bat or cmd file only - without it included as a pre/post script to a package install? I want to run the command as the local administrator and then reboot the thin client
Desktop Central Agent
Hello everybody, Can somebody tells me if it is possible to let the client connect to the server on host.domainname? instead of IP adress? I want the client connect over the WAN and find the host (server) by its name. And what i must change then to let it works? Thank you
Adding User to User Administration
Hi @ll, I just finished the testing time and decide for the free version. Now I just have only my AD-useraccount left in the user-administration. I want to add the domain administrator also as admin for desktopcentral. That's impossible, because after clicking "add user" an error appear: "Licensed user limit reached. Buy additional user licences." I found no comment about a limit of administrating users in the free editon. Just the 25 computers. Have I something not read? The pricing-page also has
SSL update for Desktop Central
Hello, I am the one that started the updating Apache thread. Now I am being told by my security team that ssl is out of date. From what I have been told, the version of ssl needs to be 1.0.0e unless 0.9.8r is rebuilt per below: OpenSSL 0.9.8r or earlier: Upgrade to 1.0.0e or rebuild 0.9.8r with the "no-ecdh" compile option only if the ECCdraft ciphersuites have been enabled as described in the OpenSSL Security Advisory Any ideas as to when ssl will be updated to version 1.0.0e? Thanks for your
Encryption Hardening for All Desktop Central Communications & Web Server
Hello All, Here's my end goal... TLS 1.2 only. AES-256 Cipher ECDHE Negotion Can this be configured for Desktop Central SSL configuration BOTH for the agent and the web server?? Thx!
Renaming local admin account?
Hello, I have an interesting issue. I have installed DesktopCentral 8 using the free license of 25 computers. However, I didn't realize there was a one admin limit. The interesting part is that the built in admin account stayed put when I added my own account via the AD integration. I deleted the built in admin account and now, cannot add another account besides the AD admin account. What I would like to do is, remove the AD account and revert back to the built in admin account if possible. Any
Confused. Assets in SDP vs DesktopCentral
Can someone please explain how the "Inventory" tab in Desktop Central relates to the "Assets" tab in ServiceDesk Plus" ? Both are installed on the same the server (Windows 2008 R2). It appears that the DesktopCentral Agent take president over the SDP agent.. Can you confirm that? Should both agents be installed on the workstation? I have a volume license for Adobe Acrobat XI Professional, as well as a volume license for the Standard version. Both allow me to install 10 copies of each. How do
Should be simple...how to I push a file to the desktop for a group of users?
I have a shortcut I want to deploy to a group of people who all use the same software. I would like to place the file right on their desktop. That's all that has to happen. The program doesn't change at all, it's just the shortcut that needs to be deployed. I tried "shortcut" under configurations, but that wants me to select a program for it to create a shortcut for. PLEASE HELP!
Creating custom groups from inventory reports
Hi I would like to request a more advanced Custom Group feature, it would be nice if I could generate a report, for example a software report for all computers that have a Adobe Reader 9 installed, And then just mark all computers and create a group. Atm I have to export all computers to a csv file, then import in excel, then edit the document so it only contains computernames, add a coma to each and then copy it back into DC to make the group. Or am I missing something? Maybe there is an easier
Steps to Migrate anyway from SMS & WSUS to Desktop Central 8
I need to know all the different steps I need to take to migrate away from using SMS & WSUS and start using just Desktop Central. We have both XP & Windows 7 in our environment. I want to know how much of this effort is already documented in a KB article or if Desktop Central has any templates, registry or GPO settings created to make the process easy. Activities I think I need to do are: Disable Windows updates, Disable the Windows 7 reboot pop up dialog box , run ccmclean.exe to remove SMS client,
Logs folder on Agent
More of a general question. On the agent installed on workstations, how often is the logs folder cleared out? Looking at the one on my system and it contains over 331MB worth of log files.. Is there a routine or a configuration to run to clear this folder or does the server take care of this when it wants to :) Gil
Scan computer command line ??
I have a periodic task scans, but sometimes there are computers to be turned off and not scanned. It would be possible to scan a computer list by command line ? thanks
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