Deployment Happening Outside the Scope Window Even Though the are inside the window
I have setup a pilot test group that has a deployment schedule setup. It seems even though they are inside the windows they are deploying outside the windows I I can provide a copy of the schedule and setting if requested for further assistance. But it
EC Cloud no updates?
In 2023 9 feature updates were released. In 2024 so far there are 0 for EC Cloud. We are missing things like the file/folder system manager tool. Event viewer tool. Several bugs exist that have been patched in on premise versions. When will EC Cloud receive
Power Mgmt Report not working?
Hi There, I have been trying to view overall uptime of PCs, the overall time users have spent logged into a device and how often a device is restarted by the user. While looking for the best way to view this information I was looking at the "Power mgmt"
Controlled Agent Deployment After Endpoint Central Update
Hi there, After the last time we updated Endpoint Central to the latest version, we noticed that we had no control over updating all of the agents. Once the server was backup and EC could communicate with the agents it started updating them automatically.
Expiring Certificate Alert configuration
Hello, I have a user that is recieving emails regarding the expiration of a certificate in Endpoint Central, we don't need this user to be able to recieve this information. I've tried to find the alert that sends these emails so I can take the user out
Chrome 131.0.6775.108 requiring a manual upload?
Is there a reason patch management is now saying I need to manual upload the latest chrome update? see attached screen shot
How long does it take for a patch scan to complete?
I inherited Endpoint Central, and I'm going through patch mgmt. On Endpoint Central is on-premise and when i manually kick off a scan, about 1/2 the time it comes back as timed out. How long does it normally take for a patch scan to complete on your systems,
Proxies
Hi has anyone managed to get the agent to proxy correctly ? We are using an company called Iboss and we can use either a PAC ( Which i guess will not work) or a fixed IP Address. But i am unsure if the Endpoint Central agent has to have a username and
User Account Backup
Hi There, There have been a few cases for us were backing up user accounts and deploying them to another device would have been ideal. In my testing of the current user backup feature in Endpoint Central it grabs all "Local Users" or "Domain Users" groups.
Add Integration for JIRA Cloud
Currently, integrating Desktop Central with the cloud version of JIRA Service Desk is not supported. Since the on-prem version of JIRA is supported, I think it is essential that Desktop Central integrate with the cloud version as well.
Updated Australia Data Center maintenance (including patch service) scheduled from 8th December 2024 9:30PM to 9th December 2024 6:30AM AEDT
Hello! We would like to inform you that the scheduled infrastructure maintenance for the Australia Data Center, including patch service, is now planned from 8th December 2024 9:30PM to 9th December 2024 6:30AM AEDT. This maintenance has been carefully
Scheduled United Kingdom Data Center Maintenance on 8th December 2024, between 2:30AM and 8:30AM GMT
Hello! We would like to inform you that our scheduled infrastructure maintenance for the United Kingdom Data Center is planned for 8th December 2024, between 2:30AM and 8:30AM GMT. This maintenance has been carefully scheduled during non-business hours
Scheduled Canada Data Center Maintenance on 7th December 2024, between 3:30AM and 6:30AM EST
Hello! We would like to inform you that our scheduled infrastructure maintenance for the Canada Data Center is planned for 7th December 2024, between 3:30AM and 6:30AM EST. This maintenance has been carefully scheduled during non-business hours to minimize
Scheduled Japan Data Center Maintenance from 7th December 2024 8:30PM to 8th December 2024 12:30AM JST
Hello! We would like to inform you that our scheduled infrastructure maintenance for the Japan Data Center is planned from 7th December 2024 8:30PM to 8th December 2024 12:30AM JST. This maintenance has been carefully scheduled during non-business hours
Scheduled China Data Center Maintenance on 6th December 2024, between 8:30PM and 11:30PM CST
Hello! We would like to inform you that our scheduled infrastructure maintenance for the China Data Center is planned for 6th December 2024, between 8:30PM and 11:30PM CST. This maintenance has been carefully scheduled during non-business hours to minimize
Scheduled Saudi Arabia Data Center Maintenance on 6th December 2024, between 5:30AM and 7:30AM AST
Hello! We would like to inform you that our scheduled infrastructure maintenance for the Saudi Arabia Data Center is planned for 6th December 2024, between 5:30AM and 7:30aAM AST. This maintenance has been carefully scheduled during non-business hours
Log4j2
Please can you confirm whether Desktop Central is affected by CVE-2021-44228? It looks like it uses Apache Struts so I thought there was a possibility it could be vulnerable.
ManageEngine Endpoint Central: constant, high CPU usage
On my Macbook, I have constant high CPU usage from the ManageEngine Endpoint software. In my case, the problem is the "dcuserhandler" process, for which the Activity Monitor typically reports ~150% CPU usage. Options
End of Support announcement for Windows XP, Vista, Windows Server 2003, Windows Server 2008, macOS 10.11, macOS 10.12, and macOS 10.13
Dear Customers, This forum post is to inform you of a significant update regarding our support for legacy operating systems. Effective December 31, 2024, Endpoint Central will officially discontinue support for Windows XP, Vista, Windows Server 2003,
Vulnerabilities over time graph SQL
Is anyone able to supply us the SQL query which drives this. We would like to use the query to generate our own data from our SQL to showcase patching trends
401 unauthorized
Endpoint Central support and community, I am experiencing interesting issue that agents in a remote office cannot establish a connection with the endpoint central server in a central office. Server is 10.1.2228.20 on a Windows server. Clients runs 10.1.2228.20.W
Endpoint Central taking snapshots before patching
Good afternoon, we have recently installed Endpoint Central. 11.3.2406.5 I have heard it is possible to take VMware snapshots of servers before patching. but I cannot find any KB articles. Looking at it I am thinking it needs to be scripted. does anyone
User Logon History Report
I tried exporting the data from the User Logon History, but it appears the actual break-down of the report is tied into the "user logon count" column. I want to see if there is a way to export the "user logon count" for all users? The only way I've seen
Deploying a PowerShell Script or Bat file as a Software Deployment vs a Custom Script
I'm encountering an issue with a registry export script in Endpoint Central. When I deploy the script as a Software Deployment, it only exports some of the registry subkeys and their values, resulting in a 4KB file. However, when I push the same script
Upgrade to the latest Secure Gateway Server Build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with a few enhancements. Please download the latest Secure Gateway Server here You can find out more about the enhancements made in the build update (90111) on this readme page.
Application Monitoring through UID?
I apologize if this is my inexperience, but is there any way to perform Software Monitoring via PC AND UID? The reason I ask, is we have a few servers that users can remote onto and access software that is installed directly to the server. This in turn
experiencing problems with custom groups as a new target
Hello, it started today that we cant't add any more Custom Groups as targets for SW-Deployments (Configurations). The only thing we get is a sandwatch when entering the target field. Does anybody have the same experience today?
November 2024 Patch Tuesday comes with fixes for 89 vulnerabilities including 4 zero-days
Hey folks, Microsoft's November 2024 Patch Tuesday has released updates for the four following zero-days: 1) CVE-2024-43451 Vulnerable component: Windows NTLM Impact: Spoofing CVSS 3.1: 6.5 This critical zero-day vulnerability enables attackers to capture
Postpone intervals
Hi! I'm configuring a new deployment policy for patch management. I want to allow the user to select up to 8 hours as an interval option. Currently, all I'm able to configure is 15 mins, 1 hour or 2 hours. How do I go about enabling the 8 hour optio
The "Run as Manageengine" button does not appear.
Hello, After creating a privileged application list, I cannot deploy the policy. Since I cannot distribute it to user computers, the "Run as Manageengine" button does not appear. It was working before, but I started experiencing this problem after updating
Launcher
1. We are planing on making a switch from Intune to ManageEngine. One tool i had with Intune MDM was microsoft launcher to have only apps i desired display on the phone. Does Manage Engine have launcher app or an app that is compatible with Manage Engine?
Issue when copying file to AppData folder via File Folder Operation
Hello, I am currently having a problem with copying a file to the AppData folder for users via File Folder Operations when installing a package via ManageEngine. The installer for the .exe runs without issue and I am able to copy the required file to
Software install for LMNTRIX client
I'm checking to see if anyone has installed the client software for LMNTRIX. This is a program we are comparing to Dark trace and I need to install the client on some workstation remotely using Endpoint Management. I have attached the read me for the
Metro app scan failed due to DLL not present in the client computer
I'm seeing the following error at the top of every Agent detail/inventory page since upgrading to version 11.3.2428.21: Metro app scan failed due to DLL not present in the client computer Thoughts? Bug? The upgrade appeared to go fine, and the Agents
Surface firmware updates
I just wanted to put in a formal request for support of updating Surface Pro 1, 2, 3, and 4 firmware through the Desktop Central patch module. We have many many Surface devices and we have no way to upgrade the firmware on them. This is causing support issues since these updates are so critical. Do you have an update on when this feature will be added? Please contact me if I can be a beta-tester for it. Thank you.
Postgress update
hi, i presume there will be an update soon to address https://thehackernews.com/2024/11/high-severity-flaw-in-postgresql-allows.html? i note our on premises product is on 14.13. Regards
Patch Deployment policy question - interval option
Hi! I'm configuring a new deployment policy for patch management. I want to allow the user to select up to 8 hours as an interval option. Currently, all I'm able to configure is 15 mins, 1 hour or 2 hours. How do I go about enabling the 8 hour optio
Desktop Central Needs Dark Mode
Hello, I'm hoping that I'm not the only one who has noticed the amount of eye strain from looking at these very bright dashboards. It would be very nice for Desktop Central to have a dark mode! Thank you, Jesse C.
Endpoint Central - Agent
If I remove a computer from the agent tab list, where can I locate it again? I can't seem to find it under Unmanaged Computers in AD unless I add the computer back.
Upgrade W11 Enterprise 23H2 to 24H2.
Hi; I'm trying to upgrade a computer from W11 23H2 to 24H2. And everytime I upload the ISO file, always say: - The expected Edition is Enterprise, but it isn't found in the uploaded ISO file or, - Error 50003 I tried this: - Upgrade to Windows 11 version
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