Asset Tag
In Inventory-->Computers, I can choose an Asset Tag column but I don't see anywhere in the computer inventory info where I can populate the asset tag with our custom asset tag numbers. How can I enter this data into equipment/computer records? Thank
Patch Tuesday Updates: February 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43385 - 2026-02 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5075970) (CVE-2026-21513) (CVE-2026-21525)
SEC_ERROR_INADEQUATE_CERT_TYPE with Firefox 147.0.2 (64bits)
Hi people ! Got trouble with ManageEngine Endpoint Central 11 build 11.4.2500.19 We can't have access to the app (https://srvdesktopc.x__x.y_y:8383/webclient#/uems/support) anymore with firefox but we still can use Edge or Chrome .
Endpoint Central 11.5.2600.16: A new Hydra?
After installing update 11.5.2600.16 (due to the DEX issue), Malware Protection cannot be properly disabled! This add-on also keeps reactivating itself, even without a server restart!
Endpoint Central Threats&Patches Compliance Targets confusion
I have created a custom group (Admin-Custom Group) that uses "Matches OSType = 'Server'" to pick all servers from my inventory. This shows that it found all my 11 pilot servers. I then use this under Threats&Patches, Compliance, Map and Audit Targets
Master recovery key as a secondary protection for BitLocker recovery
Hello everyone, Endpoint Central already provides strong BitLocker recovery capabilities by allowing administrators to retrieve recovery keys directly from the console and export all recovery keys across the network. This ensures visibility and control
mac studio sd card reader block
Can you tell me how to block the internal SD card reader on a Mac? Device Control doesn't work; it only blocks USB flash drives and external drives.
How to check logs to identify why the installation failed?
Hi, I'm deploying custom scripts to many machines, of which some of them are successfully deployed, while the rest encounters the generic error "Script fails with error :. Unknown error -1073741819". Look forward to receiving your kind support.
How can I report the missing patches on servers on a single screen?
Hello, I kindly request your support on how to create a report in which each server’s missing patches are displayed together on the same page. The goal is to have the report output list the server name (Computer Name) along with the missing patches (Missing
Patch with Confidence: Stop Auto-Updaters' Hacking Risks
One silent redirect is all it takes! The recent Notepad++ updater incident shows why letting endpoints self-update from the internet is a supply-chain risk, because attackers compromised parts of the update infrastructure and selectively rerouted in-app
Patches published to Self Service Portal always fail to download/install
Any patches I publish to SSP fail with the error "Patch stored location is not available to download the patch from the server" when trying to install. Software deployments work fine, but patches will not work at all. I don't think it is a permissions
Security Policies
Hello, I would like to understand how Security Policies work in Configurations. I configured a setting to block Regedit, but when I suspended the task and deleted it, the block remained on the endpoint. Do I need to reconfigure everything I block with
Is DEX an add-on or is it now part of Endpoint Central?
Hello, I would like to know if DEX is only available for a specific period or if it is now integrated into Endpoint Central?
Is there a way to export/import years of configs and scripts to another UEMS instance?
Hello Support, I'm curious to know if there is a procedure to export many years of configs and scripts, etc. from one EC UEMS server to another. I ask because I have some fairly sophisticated configs I've built in one instance, and I have another business
How can I stop Endpoint DLP and Endpoint Intelligence?
Hello, I'm using ManageEngine in a small environment (max. 20 Windows clients) for software distribution. With each update, more and more monitoring services and programs are added that I don't need in my environment. Unfortunately, I can't find a way
Windows 11 24H2 upgrade to 25H2 using wsus
Hi Team, We have a requirement to upgrade windows 11 24H2 upgrade to 25H2. As per the solution provided by Manage engine, we need to send the Win11 25H2 ISO also with the patch. The total size of complete package will come around 6 GB. As per my customer
How to clear patches that display as "Update Not Applicable to the System"
I have over 180 computers that Endpoint Center claims is missing the "2025-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 for x64 (KB5066131)" patch, but when the installation of the patch is attempted, the machine
11.4.2528.30 vs. 11.5.2600.13
Hey there! We are using 2x Endpoint Central in our company, one in another environment. 1x UEM Edition with Add-Ons and 1x Security Edition. Why does the Security Edition got the update to 11.5.2600.13 (with DARK MODE) and our UEM Edition only got the
Ability to detect or discover agentless workstations.
Hello, I have ManageEngine UEM and I have a quick question. Is it possible to detect or discover workstations that do not have an agent installed on the network?
[DEX] Script not found in workflow at Remote Action
Hello, I have a workflow that uses a script in Remote Action, but I noticed when editing the workflow that the script is no longer there; none of the scripts in my Script Repository appear for use in the selection option. I have tried to create another
After upgrading to 11.4.2528.30 all our PCs just say Agent upgrade is in progress when trying to remote manage
We updated our central server to 11.4.2528.30, and as per usual this meant it automatically started to send out the updated agent to all our endpoints. However, since then we can't connect to any of them to do any kind of management tasks like remote
Which EC log file records password changes and report exports for accounts with the Administrators role?
The company will conduct a log audit ，so needs to know which log files in Endpoint Central record password changes, password resets, and export report operations for the administrator account. Can the user account that performed the above operations be
Cloud storage for upload file for personal package.
Hello, I need some information about deploying personal packages. Is network sharing required to install personal packages, or does the central endpoint include file uploads? If it is possible to upload personal packages, what is the procedure, and what
Missing installation files with apps deployed from Endpoint Central
I've run across this issue with a few different apps, usually after a Windows version/SP upgrade. Some apps won't launch or can't be uninstalled because the installer files can't be found. The error is: The feature you are trying to use is on a network
Firewall URLs to be open on the internal firewall
Hello, The following URLs not mentioned on the requirements pages https://www.manageengine.com/mobile-device-management/faq.html?archi#g1 https://support.google.com/work/android/answer/10513641?hl=en the enrollment of the device is blocked 34.212.92.172
[DEX] How to make a workflow for install a specify software
I have a workflow in the DEX module with a sensor that checks whether my EDR (SentinelOne) is installed on the endpoint. Based on the sensor result (true/false), I would like to deploy the EDR automatically. My goal is to perform the EDR deployment in
How to create a desktop Shortcut to" Manage Engine Desktop Central "Send request to helpdesk"
Can anyone tell me how to create a desktop shortcut so the end user can just double click on it and it opens the Mail interface to send a service request? Currently its only available in the taskbar and some users never look there.
How to exclude drives from patch scan
Hi, Is it possible to exclude drives from the patch scan activity, e.g. via a registry key (I did not find a management option)? I'm reviewing EPC (latest version) for a client and one observation is that the agent is unstable on larger Windows storage
How to make EPC synchronize with AD accurately?
I'm having a problem where Endpoint Central is not synchronizing with AD accurately. Specifically, I have several OUs, where EPC is showing multiple computer objects with the same name or computer objects that don't exist in that OU at all. If I look
Downgrading Admin Role (API Key Warning) and Remote Office Scope Stickiness
Hi, I have two specific questions regarding Endpoint Central configuration. I would appreciate your guidance on the following scenarios: 1. We have a user account currently assigned the "Administrator" role. We need to downgrade this user to a role with
Patch Tuesday Updates: January 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43200 - 2026-01 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5073695) (CVE-2023-31096) (ESU) 43201
Error - License file upload has failed. Ensure that the license file has not been edited and reupload the license.
Need help to fix the subject issue please guide step by step to get clean old keys
About the missing computer names.
I have many computer that names with more than 15 characters.It should look like 'XXXX8SACNTRL01', but it looks like 'XXXX8SACNTRL0'. So last character looks missing.It's have same os.I looked hostnamectl, hostnamectl -a, dns server etc.Our machine naming
upgrade steps - don't start ME after each upgrade?
we're still on 11.3.xx and I want to get to the latest 11.4.xx, it's a 2 step upgrade. reading the steps indicates to NOT start the server between steps. is that true. run upgrade, then run next upgrade, and THEN start server when done. ALSO: I did read
Recorded Session Visibility
From last few weeks, I noticed every remote session getting record automatically. How to re-view or download those session videos?
Save As Templates For Custom Views
When browsing different sections of Endpoint Central the views get changed up and constantly have to add/remove columns to get the correct view. Is there a way to save a view for a specfic node in Endpoint Central?
W11 - Windows Updates Date V's Last Patch Date in Endpoint Central
Can you confirm if the date shown by Windows Updates (in Windows) and the last patch date within Endpoint Central are the same date. We can see devices that report only a few patches required but the last update date in Windows is a few months ago.
ORACLE DATABASE VERSION REPORT
Hello, I have multiple Oracle Database installed on Linux servers and I want to know how to generate a report with Database version as Oracle is not shown as installed application on the assets. Thanks. Regards.
Threats/Patches/Software/Cofigs Deployment "Save As" options
It is nice to have several "Save as" option when deploying something. However, many times we have various issues when deploying to a large number of PC's. I.E. x are in Retry, x are in Yet to deploy, x are in Failed and so on. Could there be an additional
Desktop Central Needs Dark Mode
Hello, I'm hoping that I'm not the only one who has noticed the amount of eye strain from looking at these very bright dashboards. It would be very nice for Desktop Central to have a dark mode! Thank you, Jesse C.
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