Creating a package for MAC to install PowerShell V7.5.1
Dear Team, Kindly help to Create a package for MAC to install PowerShell V7.5.1 by enabling AUTO-UPDATE and Set DISABLE_TELEMERY flag during installation. Thanks
Disable local authentication / AD when using SAML
Hi, Is there a way to disable local and AD authentication when using SAML yet? This has been identified as very high security risk. Regards, Nathan
Is it safe to delete a custom group after deploying a BitLocker policy?
Good morning, I'm using the Endpoint Central BitLocker Management module and have deployed my BitLocker policy. Since we manage a large number of devices, I created several custom groups specifically for this task. My questions are: If I delete these
Mobile devices can't enrol after upgrading to latest 11.4.2500.28 version
Hi all Does anyone else have this issue? When enrolling ABM managed iOS devices, the remote management page just times out as it seems it can't reach our Endpoint Central (via the secure gateway) anymore. I noticed this started after we upgraded our product
How to get Report of OS installation date and OS Change Date?
How to get Report of OS installation date and OS Change Date?
Deploying Bomgar Representative Console via Software Deployment
Hi, Has anyone deployed a Bomgar/Beyond Trust Desktop Representative Console via the software deployment? I've tried many times and can't seem to get it to work. I have successfully downloaded the MSI file in Beyond Trust but can't seem to get it to install
Network driver notification time waiting
Hello, I have a question about updating the network drivers, the notification before the starting deployment has time waiting for 5 minutes, and the question is, we can change this time frame or this cannot be changed? Regards, Marius
After recent update, Endpoint Central forces a User Confirmation Prompt for System Tools access
After updating to version 11.4.2508.14 suddenly my technicians are being asked to wait for end-user confirmation when accessing system tools. This is not a desired behavior. I want confirmation only on full remote control and not behind-the-scenes tools
Bulk updates to assets discovered via EndPoint Central UEM/SDP Cloud agent
We have successfully deployed the EPC agent and are pulling accurate inventory/assets. Is there a way to "bulk update" like assets (computers) with pricing information and other similar details? We want to include details like warranty details, purchase
Client reports daily the same uninstalled applications
Hello I have an issue on a single client where, after every restart, the same 7 applications are reported as uninstalled. These applications are uninstalled since several weeks. This behavior has been occurring for several weeks. I have already uninstalled
Patch Tuesday Updates: May 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-05 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5058429) (ESU) (CVE-2025-30397) (CVE-2025-32706) (CVE-2025-32701)
Using WSUS as the source of update files...
Hi all; My customer prefers to use WSUS in Internet side and Endpoint Central as the intranet side. Is it possible to sync updates from WSUS? Thanks
Service Desk Plus and Endpoint Central on same Windows Server
Our Endpoint Central server, a virtual Windows Server 2016 server, is now running version 11.3.2416.21, and our Service Desk Plus server, a virtual Windows Server 2016 server, is running 14.8 Build 14820. The Endpoint Central server is currently on a
Unintentional Shutdowns after Patches
Hello, We keep receiving messages from users complaining that their laptops are being restarted or shut down unexpectedly after patches are applied. We have configured a policy for the affected patches: "no notification, no restart." Do we need to change
MySQL Connector 9.3 patch unsupported
Just FYI in case anyone else was looking, EPC is not supporting MySQL Connector 9.3 patch because of software requirements. Even though their 3rd party list still includes this.
Another Deployment is in Progress...
A suggestion to clarify message in REMARKS filed under configuration.. I'll like to know which deployment cause this configuration to pause instead waiting or looking into multiple deployment policy to spot conflict.. Since DC know already that something
The system TPM version is not compatible with Windows 11. (50010
Hi, my systems don’t support TPM. I want to update them via ManageEngine, but I received the following error: "The system TPM version is not compatible with Windows 11. (50010)" Is there any way to bypass this issue?
Can I just have patches delivered to a server but not install them?
We have a group of servers that need to be patched manually because of the need to coordinate the restarts with other servers. Is there a way to automatically deliver the patches that have been approved to the server but not install them. So, they will
Endpoint Central showing application installed
Endpoint Central showing application were installed when there isn't anyone logged in, and when we look at installed programs the apps aren't listed. We have been getting these emails daily. Some say app installed, others say app uninstalled. Some have
Desktop Central Configuration Priority/Dependency
Is it possible to set priority or dependency on desktop central configurations? For instance, I have 3 configurations that I want to be applied in a specific order, and only if the previous one was successful.
High Availability Licensing and Server Support for ManageEngine Products
Hello, I would like to inquire about the High Availability (HA) setup for the following ManageEngine products: Audit Plus Exchange Reporter AD Manager Endpoint Central ServiceDesk Self-Service Portal Specifically, I would like to know: Does setting up
Endpoint Central Agent Refresh Interval - Default 90 min
Hi, team, In our environment, we handle a significant amount of day-to-day configuration. Is there a chance you could consider developing a feature that allows customers to adjust agent check-in times, similar to what the SoM Replication Policy offers?
Find all computers that have a specific file
Hi. I'm using Manage Engine on a network. I want to find all computers that have a certain file. I know that there is a script called `IsFileExist` for this purpose. When I run this script, a message is displayed on all network computers that specifies
SoM not deleting computers that have been removed from AD OU's
We have two OU's that sync with DC. We moved 131 computers to our disabled OU, which has no ties to DC. We forced an AD sync this morning, then the normal AD sync happens every afternoon at 1pm eastern. I received 14 emails after this. Of these 14 emails,
Upgrade to Windows 11 version 24H2 with Endpoint Central!
Hello everyone! As you all must be aware, Microsoft has recently rolled out the new 2024 update (version 24H2) for Windows 11. This is the major update for Windows 11, encompassing all the features and fixes from previous cumulative updates in Windows
Filters available in searches
Noticed that my filters don't follow along when in different modules, even if the same columns are selected. For example, setting a filter in inventory > computers with scanned computers selected, which to all computers. filter is not available.
Report of users who are in the local Administrator group
How do I get a list of all users who are in the local admin group on their desktop?
Group Policy - Set Execution Policy to "AllSigned"
We are working on setting enforcing our PowerShell Execution Group Policy to "AllSigned". This will restrict the ability to run any PowerShell scripts in our environment unless they are signed by our internal CA. I'm pretty sure the template scripts won't
Software Deploy on system with existing software or newer version
If I am deploying a software package that might be older than some versions already installed, will it skip the older version I am pushing out or overwrite the newer and push back to older version?
Multiple versions of Cumulative Updates in same month
I have a Windows 2019 Server that reports this patch is installed: 2025-04 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB505519) But Manage Engine shows that following patch needs applied 2025-04 Cumulative Update for Windows
Cloud UI menu Labels distorted in Edge
Using latest edge/ windows 11 updated. Endpoint central cloud menu items are showing incorrect. i just wondering if anyone else experiencing this in edge? the menu labels are correct in Chrome and Firefox for instance, the left side Navigation bar under
Folder name of the software in swuploads folder
Hi, i just saw that, when I am deploying software on a desktop the folder name turns to sw18006 for example, like in the attached image. I think i recall, that it used to be the same name as the package name, that I give when I create the package. Is
Managed Computers report is empty
Hi, Team, I am testing EC on a trial period with a customer of mine. After agent installation on 469 workstations and servers and having them listed on Managed Computers, when trying to export to PDF, CSV, or XLSX file, instead of getting the computer's
Installation Failed - The system cannot find the file specified.
Trying to perform software deployments and the configurations fails on some machines, not all, with an error that says, "Installation Failed - The system cannot find the file specified." I've looked through the logs of the client machine but I'm unable
IAM0019
Hello, I'm using the services provided by ManageEngine Endpoint Central. I have a requirement to find out which software is installed on which computer. To achieve this, I'm linking multiple services together. However, when I make too many requests, I
Google fixes high severity and critical severity vulnerabilities in its Chrome 135.0.7049.95/.96 Stable Channel update
Chrome Stable Channel has been updated to 135.0.7049.95/.96 for Windows,Mac and 135.0.7049.95 for Linux. This update comes with 2 security fixes. The details of the vulnerability fixed are mentioned below: CVE-ID VULNERABILITY SEVERITY CVE-2025-3619 Heap-based
Endpoint Central Now Supports ARM Machines!
Hello, We're thrilled to announce that Endpoint Central now supports Windows 11 ARM64 devices with ARM64EC (Emulation Compatible)! ARM processors are becoming increasingly popular due to their impressive performance and energy efficiency. This update
CPU spikes on VMs with Endpoint Central agent installed
We've recently patched EndPoint Central server up to 11.4.2508.09 - about a week later any VM servers which had the agent on started spiking CPU and locking up. We've removed the agent as this was a hangover from the old IT support manager but wondered
Malware Protection is now available as an add-on to Endpoint Central!
We are thrilled to announce the launch of Malware Protection as an add-on to all Endpoint Central editions, following a successful early access program that began in 2024. 1. What is Malware Protection Add-on? Malware Protection Plus offers a comprehensive
Standalone Server?
Hello everyone, We are currently evaluating Endpoint Central and in the process of getting a license. EC is currently sitting on our Service Desk Plus server. Is it a best practice to have these running on separate servers? Is there an easy way to migrate
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