Logon Settings
How to Configure Google Authenticator as 2FA in EventLog Analyzer
Objective To guide users through the process of enabling and configuring Google Authenticator for Two-Factor Authentication (2FA) in EventLog Analyzer, enhancing account security. Prerequisite Access to EventLog Analyzer with administrative ...
How to enable two-factor authentication in EventLog Analyzer
Objective To strengthen user authentication in EventLog Analyzer by enabling two-factor authentication (2FA). This helps prevent unauthorized access by requiring a second verification step. EventLog Analyzer supports multiple authentication methods ...
How to configure RADIUS authentication in EventLog Analyzer
Objective Enable secure user authentication in EventLog Analyzer using an external RADIUS server. Prerequisites Have a configured and reachable RADIUS server. Have a RADIUS shared secret key (used for verifying communication between EventLog Analyzer ...
Unable to add a newly created domain user as a technician
Issue description You may not be able to find a newly created Active Directory domain user while creating a technician. This article offers step-by-step instructions to resolve this issue. Possible causes If the user was created between the daily ...
How to block a user after multiple invalid login attempts in EventLog Analyzer automatically
Objective Prevent unauthorized access attempts in EventLog Analyzer by automatically blocking users who enter the wrong login password repeatedly within a defined timeframe. Prerequisite Administrative privileges in EventLog Analyzer. Steps to follow ...
How to collect historic logs from Windows devices in EventLog Analyzer
Objective When a Windows device is onboarded in EventLog Analyzer, log collection starts from the moment of onboarding. To retrieve Windows event logs generated before the onboarding, you can use the following methods: Historic log collection: Can be ...
How to manage enrolled users for two factor authentication in EventLog Analyzer
Objective To help administrators view and remove users who have enrolled in two-factor authentication (2FA) in EventLog Analyzer. Prerequisite You must have administrative privileges in EventLog Analyzer. 2FA must be enabled in the product. Steps to ...
How to Configure CAPTCHA Settings in EventLog Analyzer
Objective To guide administrators in enabling and customizing CAPTCHA settings on the EventLog Analyzer login page, enhancing protection against automated brute-force attacks while providing flexibility in user experience and accessibility. ...
How to restrict access to EventLog Analyzer user interface
Objective This document will guide you through configuring access restrictions for the EventLog Analyzer user interface. You can choose to either block specific IP addresses or allow access only from designated IPs or Hosts. EventLog Analyzer ensures ...
How to enable CAPCHA in EventLog Analyzer
Objective CAPTCHA stands for Completely Automated Public Turing test to tell Computers and Humans Apart. Login CAPTCHA serves as a security measure against bot-based brute- force attacks. You can configure whether to show CAPTCHA always or after a ...
How to restrict access to EventLog Analyzer user interface
Objective This document will guide you through configuring access restrictions for the EventLog Analyzer user interface. You can choose to either block specific IP addresses or allow access only from designated IPs. EventLog Analyzer ensures you can ...