User management
FAQ: How can I manage local users and groups using ADManager Plus?
This article addresses common queries about managing local administrator groups in an IT environment using ADManager Plus. Many IT admins look to streamline local user or group management across multiple workstations. This article clarifies what ...
Duplicate Exchange proxy addresses detected during user provisioning using ADManager Plus
Issue description Duplicate proxy addresses (such as SMTP aliases) in Exchange environments can cause user provisioning to fail or trigger synchronization conflicts. When creating or modifying Exchange mailboxes using ADManager Plus, these duplicates ...
Why are the Exchange attribute changes made using ADManager Plus not reflecting on the Exchange server?
Issue description After updating Exchange-related attributes using ADManager Plus, the changes are not reflecting in Exchange server immediately. This delay can cause inconsistencies and confusion when managing mailbox properties. Possible causes ...
How can I stop specific attributes like the Employee ID from syncing to Google Workspace using ADManager Plus?
Objective In scenarios where certain attributes like the Employee ID should not be sent to Google Workspace during user provisioning, administrators can modify the provisioning flow in ADManager Plus to bypass syncing specific fields. This guide ...
Error: The template cannot be deleted. It could be because it is delegated to a help desk technician or group.
Issue description When attempting to delete a template in ADManager Plus, you might encounter the following error: The template cannot be deleted. It could be because it is delegated to a help desk technician or group. Possible causes The template is ...
Error code 80070035: Error in Setting the Password. The Network Path Not Found
Issue description When creating a user or resetting a password in ADManager Plus, you may see the error message Error in setting the Password. The network path is not found - Error Code: 80070035. This indicates that ADManager Plus is unable to ...
AD user creation fails in ADManager Plus with the error: Error in creating user, Object Already Exists
Issue description When creating new Active Directory (AD) accounts with ADManager Plus, users might encounter the error: Error in creating user, Object Already Exists, often accompanied by error code 8007202f. This error typically arises when an ...
Failed to create Active Directory users using ADManager Plus due to an "Access Denied" error
Issue description When attempting to create a user in AD using ADManager Plus, the process may fail with an Access Denied error message. This error typically indicates insufficient permissions or delegation issues, preventing the successful addition ...
Common reasons for bulk modification failure using CSV in ADManager Plus
Issue description When attempting to bulk modify user accounts using a CSV file in ADManager Plus, the operation may fail due to various data inconsistencies or format issues. The failure could result in error messages, partial updates, or no changes ...
Error code: 80070005 - Unable to delete the user. Access is denied.
Issue description When attempting to delete a user in ADManager Plus, the operation fails, and an error message "Error code: 80070005: Unable to delete the user. Access is denied. This prevents administrators from removing the user from AD using the ...
Unable to update a user's manager using CSV import in ADManager Plus
Issue description When attempting to modify a user's manager using a CSV file in ADManager Plus, you may encounter the following error message: "All values for the manager attribute given in the CSV could not be found in AD. Values for the manager ...
Enforce Random Password usage
Hi , Greetings from ManageEngine team! Thanks for reaching out to us. From your query, I understand that you would like to enforce the technicians to only use the Random Passwords. Please be advised that we will need to adjust two different settings ...
How to create users with the middleName attribute using a CSV file
To create users with the middleName attribute, ensure that the CSV file includes middleName as header, as shown in the image below. The middleName attribute is not available in the product by default. However, it can be added as a custom attribute ...
Extending the Password expiry of users
ADManager plus uses the LDAP attributes of users and other objects to manage and generate reports. However, the password expiry of users is not a direct LDAP attribute in Active Directory. Instead, it is calculated based on the pwdLastSet attribute ...
How to migrate ADManager Plus database to MS SQL in AWS?
Steps to migrate ADManager Plus database to MS SQL server in Amazon Web Services Login to your Amazon web services account. Click the Relational Database System (RDS) instance which has been created. Open command prompt in <Installation ...
A technician is unable to delete an Active Directory user account using ADManager Plus but the same is possible from ADUC console.
ADManager Plus, an IGA tool, offers purpose built features for Active Directory (AD), Microsoft 365, Exchange, and Google workspace management and reporting operations. To successfully perform the required operation in these platforms, ADManager Plus ...
Error: No Skype for Business/Lync Server found when creating user using Create Single User feature.
Error Message: No Skype for Business/Lync Server found when creating a user using the Create Single User feature. Possible Cause: The technician account or the service account configured in Domain/Tenant Settings might not have necessary rights or ...
While configuring the LCS/OCS server in user creation template I get an error: No Live Communication Servers found.
Error Message: While configuring the LCS/OCS server in user creation template I get an error: No Live Communication Servers found. Possible Cause: Lync connectivity issues. Solution: 1. Check whether the user account provided in the Domain/Tenant ...
Error message: This layout is missing "User creation method", which is a must have! Please include it!
Error Message:This layout is missing "user creation method", which is a must have! Please include it! Root Cause: The User Creation Method for Microsoft 365 account creation is removed from the template due to which the technician sees this error ...
Adding Additional UPN suffixes to the templates
If the domain suffix is already in use for a few users in AD, please follow the steps below to synchronize it with the templates in ADManager Plus. Login to ADManager Plus. Navigate to Domain/Tenant Settings. Click the Update Domain Objects icon and ...
Error Code: 5 Access is denied (Terminal service / Folder Creation)
Error Code: 5 Access is denied (Terminal service / Folder Creation) Possible Reasons : 1. User does not have the rights to create a home folder. 2. User does not have access to terminal services. 3. The home folder is either not shared or does not ...
7b : Error in sharing Home Directory. The filename, directory name, or volume label syntax is incorrect.
Error Code: 7b : Error in sharing Home Directory. The filename, directory name, or volume label syntax is incorrect. Possible reason 1. The file or directory name contains invalid characters that are not supported by the file system. 2. The file or ...
Error Code: 80072016
Error Code: 80072016 : Error In Setting Attributes. The directory service cannot perform the requested operation on the RDN attribute of an object Possible Root Cause: This type of error occurs if any of the LDAP headers in the CSV are not mentioned ...
Error code: 8007200a
Error code: 8007200a Error: The specified directory service attribute or value does not exist. Possible Cause: 1. The error message occurs when there is an improper header specified in the CSV File. Request you to make sure exact LDAP headers are ...
Managing the msExchHideFromAddressLists attribute using ADManager Plus
Thanks for reaching out to us. From your email, I understand that you would like to use the msExchHideFromAddressLists attribute in the templates to manage the users' visibility in address lists.It's important to note that if the users have an ...
Error Code : 8007001f
Error Code: When I create/modify a user, I get the following error " A device attached to the system is not functioning - Error Code : 8007001f " Possible Root Cause: The root cause could be the non-operational DC's present in the domain or network ...
Login page error: Username/Password is incorrect.
This article will explain the possible scenarios at which you can encounter this error and the steps you can take to resolve them. Scenario: When you try to login with your technician credentials (login using your AD account) to the ADManager Plus ...
Error Code 35 : Error in Creating Terminal Services Home Directory/ Error in Creating Home Directory. The network path was not found.
Error : Error in Creating Terminal Services Home Directory/ Error in Creating Home Directory. The network path was not found. Possible Cause : The remote server path might not be accessible. Possible Solution : It seems ADManager Plus couldn't ...
Preventing duplication in user creation module
This KB will explain how to prevent an already existing user from being created again. Steps: Navigate to the Management Tab. Click User Creation Templates under User Templates in the User Management. Create a New Template or click on one of the ...
How to create notification profile for user creation
This KB will explain how you can trigger an e-mail notification when a new user is created. Navigate to Admin tab> System Settings > Notification Profile. Click the Edit button under the Action column for the User Creation profile. Edit the criteria ...