While configuring the LCS/OCS server in user creation template I get an error: No Live Communication Servers found.
Error Message:
While configuring the LCS/OCS server in user creation template I get an error: No Live Communication Servers found.
Possible Cause:
Lync connectivity issues.
Solution:
1. Check whether the user account provided in the Domain/Tenant Settings is a member of RTCDomainUserAdmins Group.
2. Loss of connectivity with Lync server. (This could be a reason if ADManager Plus server is in different subnet from Lync server). Check for connectivity with Lync server through remote PowerShell using credentials in Domain/Tenant Settings.
3. Incorrect SIP URI format: You might have missed the SIP: prefix. Check and verify proper format of SIP URI and if the values for corresponding macros used are not empty.
4. Create an inbound rule in the firewall settings of the ADManager Plus server for port 8080 (TCP) and try accessing the application from another client.
5. Check if any backup or anti-virus software is installed on the computer where ADManager Plus is installed. If yes, exclude ADManager Plus folder from the settings.
6. In the web browser, access the product with the URL localhost:<port-number>/home.do instead of using the server name or IP address.
7. Make sure that ADManager Plus is running as a NT Service. To confirm, go to services.msc and look for the service by the name, ManageEngine ADManager Plus.
New to ADSelfService Plus?
Related Articles
Error: No Skype for Business/Lync Server found when creating user using Create Single User feature.
Error Message: No Skype for Business/Lync Server found when creating a user using the Create Single User feature. Possible Cause: The technician account or the service account configured in Domain/Tenant Settings might not have necessary rights or ...When I add the domain controller, I get an error "The given servers are not operational".
Error message: When I add the domain controller, I get an error "The given servers are not operational". Possible cause: Domain Controllers (DCs) are down. The firewall has been enabled, and port 389 is closed. The network is busy. Solution: Ping to ...Error message: This layout is missing "User creation method", which is a must have! Please include it!
Error Message:This layout is missing "user creation method", which is a must have! Please include it! Root Cause: The User Creation Method for Microsoft 365 account creation is removed from the template due to which the technician sees this error ...While configuring Microsoft 365, I get "Untrusted certificate provider" error message.
Error Message: While M365 configuration, I get an error " Untrusted certificate provider " Possible Root Cause: This error occurs when certificate based authentication is used in firewall, and the product's JRE does not trust the certificate. To ...Preventing duplication in user creation module
This KB will explain how to prevent an already existing user from being created again. Steps: Navigate to the Management Tab. Click User Creation Templates under User Templates in the User Management. Create a New Template or click on one of the ...