Migrating ADSSP to new Server, different Postgres Versions
I am moving my ADSSP installation from one server to another and the postgres version on the existing server is 9.4.16 and on the new server is 10.15. Instructions say if these differ to contact support. Are there any additional steps when migrating
[Security advisory] Authentication bypass vulnerability in Desktop Central
Dear Users, This is a security advisory regarding an authentication bypass vulnerability (CVE-2021-44757) in ManageEngine Desktop Central, reported by an external security researcher via our bug bounty program. Who is affected? This vulnerability
[Security advisory] Authentication bypass vulnerability in Desktop Central
Hi there, This is a security advisory regarding an authentication bypass vulnerability (CVE-2021-44757) in ManageEngine Desktop Central, reported by an external security researcher via our bug bounty program. Who is affected? This vulnerability
Key Manager Plus 6200 is now Available!
Hi all, We are happy to announce the release of Key Manager Plus 6.2 (Build 6200). We'd like to take this opportunity to thank all our customers and users for their feedback and continued support. New Features Two-Factor Authentication Support Key Manager
[Log4j Advisory] AD360 removes Log4j dependency in build 4302
Hello Everybody! Due to Apache Log4j library's security vulnerability (CVE-2021-44228), we have removed Log4j dependency in AD360's latest build, 4302. Issue fix: Log4j dependency in AD360 has been removed to ensure security. Is AD360 affected by Log4j
[AD360] Impact of Log4j dependency removal on RSA SecurID-based two-factor authentication
Hi there! Due to Apache Log4j library's security vulnerability (CVE-2021-44228), AD360 has completely removed Log4j dependency in build, 4302. However, the Log4j library is required if you wish to configure RSA SecurID for two-factor authentication (TFA).
M365 Manager Plus' build 4502 released!
Hello Everybody! We are glad to announce the release of M365 Manager Plus' latest build - 4502. The new build will feature the following bug fixes: Issues fixed The Last User Activity by Date report will now display only the date on which the user activity
Precautionary steps to take against Log4j vulnerability (CVE-2021-44228 , CVE-2021-45046 and CVE-2021-45105)
This post has been updated on 20/12/2021. Hello there, In Exchange Reporter Plus, the affected log4j version is used in the bundled dependency. Our security experts are analyzing the issue and as of now, we have no conclusive evidence of our product being
Custom Scripts: Run on a defined schedule?
In absense of patching support for AlmaLinux I'm looking to temporarily run a script on a weekly basis that runs yum update followed by yum clean in order to downloa and install patches. I'm having difficult finding a way to do this via deskcentral and
Non-Tagged/Tracked Asset Loan
Is there a way to loan out non-tagged/tracked assets? We have to loan out a significant amount of assets that IT normally doesn't track at an individual level (webcams, monitors, etc.). Is there a way to allow for the loaned assets to accept generic
Query Request Cataloge and Tasks
Please provide a query: Request Cataloge name, Technicians, Tasks on request, Task owner, Task group, Task status
Script to extract Time Zone based on Personalize Tab settings of a user
Use Case: Since we have DevOps and Developers for application deployment in different parts of the world, it would be good if we can specify different time zones (i.e US EST, GMT, etc. ) on the Change template. Is there a script that we can use to extract
Javascript method for shortening date & time fields from the date picker
Folks, I often like to have a date in my subject line for New User Creation and Termination Requests. I get this date from a custom field entered by our HR department, but I have typically shortened the date from the using the function from the moment.js
Local user authentication after SAML enabling.
hi! Is there a way to login with local user, default admin, for example, after enabling SAML authentication? Because it's forwarding directly to ID-provider's login page.
can't login to panel by AD users
Hi, I have installed ADManager Plus. I can't login to panel by AD users I add Help Desk Technicians from my AD. when I try login to ADManager Plus it show me erro: For input string: "unlimited" I use Usearname: mydomain\myusername pass: my password
Eventlog Reader group and not full admin rights
I can't get Eventlog Analyzer to view remote computers without making the account with full admin rights. How do I make it so that it only has the minimum permissions? I tried adding the user to Event Log Readers, Distributed COM Users and Remote Management
Still seeing old Log4j files
So, I followed the directions here "Move the downloaded jar files to <Installation dir>/elasticsearch/ES/lib" https://pitstop.manageengine.com/portal/en/community/topic/log4j-cve-2021-44228-vulnerability-fix-1 My Nessus vulnerability scanner sees old
Where we can download updates for the latest version of DC?
In official DC changelog, the latest version:10.1.2137.4 https://www.manageengine.com/products/desktop-central/help/introduction/read-me/sp-readme.html But on the download page, the latest is 10.1.2127.19 https://www.manageengine.com/products/desktop-central/service-packs.html
[SD-100695] Request Life Cycle Graph View UI Suggestions
Hello, current build: 11307, using chrome and edge I spend a lot of time working on Request Life Cycles for my employer, and there's two little things that I think would be great to improve on: If the name of a status is too long, it won't display entirely
Provide the ability to remove superseded patches from DC and the database
When a patch is superseded, it grays out and you cannot do anything with it. Even if one machine states it needs it, it remains on the missing patches list. We need to the ability to remove these patches from all instances of desktop central since they cannot be pushed. Without this ability, reporting numbers are off and extra work needs to be done to accurately reflect proper patching reports. Even if they're not physically removed from the server, we need a way to hide/remove them from all page
Vew All tasks for Technician via APIv3 (powershell)
Hello! I'm having some issues designing a process that would invovle reading all of the tasks assigned to a technician via the API. When i attempt to use the api query designer in the documentation, i get the results that i would like -- All tasks owned
remcom.exe crashes
greetings remcom.exe crashes all the time and makes Adaudit service halted. Error details attached. OS and hardware details: windows server 2019 48 GB RAM 24 virtual core CPU any help is appreciated!
Additional Fields single and multi-line do not accommodate enriched text
Additional Fields single and multi should accommodate enriched text. This is a quite usefull feature as in some cases info added on such fields need to be enriched, like tables, URLs or just bold, rather than just plain text.
approval script for additional field and form in the service request form
Dear Support, I need solution, when i select any user from the additional field and form in the service request. when i add the request then the selected user from the drop down menu will send an email with approval link. screenshot provided for your
Aproval Request Link
Hi Team, Can you help me, I tried to create aproval ticket but the approval link does not appear in the notification to the approver which makes approval by email difficult
Configured Password/Account Expiration Notifications
Hello Support Team, We have tried to implement option "Configured Password/Account Expiration Notifications" in AD Self Service Portal. But, I found it is not working and I'm receiving report mail, which I have set as "Dear Admin, No reports available
How to initiate password sync?
Hello, How can I initiate password sync for some or all users? I use group membership as criteria to include users to policy. When I add an existing user to this group without doing anything else, it does not initiate password sync. How can I force this? Passwords are synced to Office 365. Thanks & regards, Vesa
Authentication Bypass Vulnerability
In the latest hotfix release notes there is mention that a authentication bypass has been fixed in build 10.1.2137.8. https://www.manageengine.com/products/desktop-central/help/introduction/read-me/sp-readme.html Are there any details on the severity
Rest API question
Hi. I have two questions regarding REST API: 1 - We're using 10534 build and https connection with TLS 1.2. In documentation I found information only about http connection. Can Rest API send requests using HTTPS method? 2- Technician key gives too many
Anyone have a script to remove all instances of Java 8 and install different version
Was using PDQ for a large project. As they had the built in scripts that aided in the deployment of Java. Tried copying everything over to DC for the remainder of the 100 or so machines but it's not working. Need to uninstall whatever version of Java
Authorization to SD via LDAP
hi! the system is configured to log in via LDAP, everything works. a message began to appear that it was necessary to change the password, although the account was being used by the domain. How can I disable this message?
Deluge Sample script
Hi, How I can use Deluge Sample script on html form?
Register requester form
Please provide me a register requester form on login page -- Some users haven't account, and please I want add link on the login page, when she/he click on the like, a html or java form appears that user can fill fields and register it via API
Submit issue form
Some users have not account, but she/he call phone. Please Provide simple form for submit request via API with this fields name: phone: subject: listbox (option 1, option 2 , option 3)
PMP - Migrating to new server.
Hi all, Just wondering if any one knows of a procedure to migrate to a PMP installation to another server. I'm decommissioning an old server and would like to install it on a new one. I've done a clean install and restored the backup, but have not been able to logon with usernames/passwords used in the old installation. Any help would be great. Thanks - Rick
Discover Resources in specific OU
Hello I'm new to Password Manager Pro and have still lots to learn. However this is something I don't find a solution for. I want to to test Discover Resources. So I want only to discover one OU with a limited amount of objects. When I click Fetch Groups
Changing Worklog-Template
Hello ManageEngine-Team, we need to change our Worklog-template in the same way as we can change the incidents or tasks-templates. How can we do that? Regards, Jason Kehl
Field type for "users"
As similar to system field "Editor", would be good to have the chance to have Additional Fields with type "user". Ideally, based on that field, several conditions (form rules, notifications, approvals or tasks) could be triggered.
[SD-94047] Notification Not working for Notify requester and Cc users when a technician's reply through email is appended to the request
When I click Customize Template when trying to edit the notifcaiton rule for Notify requester and Cc users when a technician's reply through email is appended to the request I get an error screen.
Upgrade stuck on 3% from 11000 to 11100
Hi, I tried to upgrade from 11000 to 11100 but the installation stucks at 3%, i wait for 3 hours and it's still there. i do a reinstall and a rollback to 11000, I don't know what's happening, i attach the logs file. i'm using a MSSQL database
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