The ServiceDesk Plus Masterclass 2022 series is back with the second episode! In this session, we will discuss how you can deliver great IT customer service to your organization in a hybrid work environment with ServiceDesk Plus.

Service management relies on well-structured processes that are implemented with the help of a comprehensive tracking and automation tool. In this masterclass session, you'll learn how to fast-track your service delivery process and keep your end users happy.

Key areas we'll cover in this masterclass episode:

• Creating department-specific portals for better service management

• Developing a detailed self-service portal for end users

• Designing a personalized service catalog

• Delivering services on time

• Onboarding remote employees efficiently

Following the presentation, our product specialists will engage in a live Q&A session to answer your questions.

Date: March 31

Times: 3pm AEDT, 11am GMT, 11am CDT, 11am PDT

Duration: 60 mins

Register now!

Regards,

The ServiceDesk Plus team