The ServiceDesk Plus Masterclass 2022 series is back with the second episode! In this session, we will discuss how you can deliver great IT customer service to your organization in a hybrid work environment with ServiceDesk Plus Cloud.
Service management relies on well-structured processes that are implemented with the help of a comprehensive tracking and automation tool. In this masterclass session, you'll learn how to fast-track your service delivery process and keep your end users happy.
Key areas we'll cover in this masterclass episode:
Creating department-specific portals for better service management
Developing a detailed self-service portal for end users
Designing a personalized service catalog
Delivering services on time
Onboarding remote employees efficiently
Following the presentation, our product specialists will engage in a live Q&A session to answer your questions.
Date: March 30
Times: 3pm AEDT, 11am GMT, 11am CDT, 11am PDT
Duration: 60 minutes
The ServiceDesk Plus Cloud team