Masterclass 2022 - Episode 2: Delivering exceptional IT service experiences with ServiceDesk Plus Cloud (March 30)
Hi there,
The ServiceDesk Plus Masterclass 2022 series is back with the second episode! In this session, we will discuss how you can deliver great IT customer service to your organization in a hybrid work environment with ServiceDesk Plus Cloud.
Service management relies on well-structured processes that are implemented with the help of a comprehensive tracking and automation tool. In this masterclass session, you'll learn how to fast-track your service delivery process and keep your end users happy.
Key areas we'll cover in this masterclass episode:
Creating department-specific portals for better service management
Developing a detailed self-service portal for end users
Designing a personalized service catalog
Delivering services on time
Onboarding remote employees efficiently
Following the presentation, our product specialists will engage in a live Q&A session to answer your questions.
Date: March 30
Times: 3pm AEDT, 11am GMT, 11am CDT, 11am PDT
Duration: 60 minutes
Regards,
The ServiceDesk Plus Cloud team
Topic Participants
Sriram K.S