Masterclass 2022 - Episode 2: Delivering exceptional IT service experiences with ServiceDesk Plus Cloud (March 30)

Masterclass 2022 - Episode 2: Delivering exceptional IT service experiences with ServiceDesk Plus Cloud (March 30)

Hi there,

 

The ServiceDesk Plus Masterclass 2022 series is back with the second episode! In this session, we will discuss how you can deliver great IT customer service to your organization in a hybrid work environment with ServiceDesk Plus Cloud.

 

Service management relies on well-structured processes that are implemented with the help of a comprehensive tracking and automation tool. In this masterclass session, you'll learn how to fast-track your service delivery process and keep your end users happy.

 

Key areas we'll cover in this masterclass episode:

  • Creating department-specific portals for better service management

  • Developing a detailed self-service portal for end users

  • Designing a personalized service catalog

  • Delivering services on time 

  • Onboarding remote employees efficiently

 

Following the presentation, our product specialists will engage in a live Q&A session to answer your questions.

 

Date: March 30

Times: 3pm AEDT, 11am GMT, 11am CDT, 11am PDT

Duration: 60 minutes

 

Register now!

 

Regards,

The ServiceDesk Plus Cloud team