M365 Security Plus build 4814 is out now!
Hello everybody! We are glad to announce the release of M365 Security Plus' latest build-4814. Enhancement Duo Security certificates update: The Duo Universal Java SDK has been updated to version 1.3.1, along with dependent Java libraries, to support
M365 Manager Plus build 4814 is out now!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4814. Enhancements Duo Universal JDK update: The Duo Universal Java SDK has been updated to version 1.3.1, along with dependent Java libraries, to support Duo’s updated
Windows Server 2025
Is Windows Server 2025 supported to run PMP?
Discrepancy in Service Level Agreement (SLA) Calculation
Dear all, A bug was identified starting in build 15210 and a patch for this issue has been released in build 15240. Issue: An incorrect SLA is applied to requests that follow the transition Open → Resolved → Reopen, meaning requests that are reopened
How to clear patches that display as "Update Not Applicable to the System"
I have over 180 computers that Endpoint Center claims is missing the "2025-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 for x64 (KB5066131)" patch, but when the installation of the patch is attempted, the machine
Enhance Support and Product Complexity
For support requests that you can reproduce on your own servers/build, it’s difficult for us to justify sending our logs into a honeypot-style collection system. That introduces unnecessary security and privacy concerns when the issue can be validated
Adding DMZ Servers to Patch Manager Plus
I was wondering if I could get some help. How do I servers that are on the DMZ domain? I can ping my Domain Controller from the other domain. I have attached the error where it's asking for SSL certificate to be uploaded. Do I need to upload on my main
[New Release] ADManager Plus' latest build 8035 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8035. Issues fixed: ADMP-12775: Fixed an issue where using the %empty% macro in templates within ADManager Plus did not clear the Active Directory attribute
malmal
ServiceDesk Plus On-Prem version 15240?
Hi Thinking of upgrading to version 15240 but from experiences there's been many bugs that stopped live service on my end, just checking if anyone has upgraded to this version and if they encountered any bugs in any way at all ?
LOST MODE DEACTIVATION
How do you unlock an apple iphone when in lost mode and no physical sim card is available? It seems once an iphone set to lost mode, turned off and on, the wifi profile does not connect the the device to dedicated wifi anymore. Since we have only eSIM
11.4.2528.30 vs. 11.5.2600.13
Hey there! We are using 2x Endpoint Central in our company, one in another environment. 1x UEM Edition with Add-Ons and 1x Security Edition. Why does the Security Edition got the update to 11.5.2600.13 (with DARK MODE) and our UEM Edition only got the
SLA Recalculation is not accurate when changing status from Resolved to Open when SLA has been edited
Steps to reproduce 1. Create a ticket/request that has assigned SLA so that due by time will be set. 2. Process the ticket/request until it was Resolved. 3. Edit the SLA, like adding escalation for a specific technician. 4. Manually reopen the resolved
FAFR on custom field
Hey, Just wanted to ask if there's an option to create fafr rule that will check a specific field in service template. Example: Field1 have value in it: 40000 FAFR will check this Field1 and make an action to send an approval, Field1 > 40000 then send
Are AU datacenter details available oin the Service Status page
Hi Team. We use the Service Status page as the first check on any potential issues we're experiencing. At the moment this doesn't show any Australian datacenter details. Are there plans to include this.
Request Numbers Reverting to Old IDs and No Email Notification
We received an issue reported by a user this morning regarding the service request system. When users submit a customized service request, the request number reverts to an old existing number, and no email notification is sent by the system. This behavior
"The Patch cannot be applied because of the following Reasons(s): ERRORCODE:1013 Schema is Inconsistent"
I keep getting this error when trying to upgrade from 15.2 Build 15200 to 152300
Ability to detect or discover agentless workstations.
Hello, I have ManageEngine UEM and I have a quick question. Is it possible to detect or discover workstations that do not have an agent installed on the network?
AdAudit API
Is there any API for AdAudit plus ?
Office zero-day vulnerability
Microsoft has released emergency out-of-band security updates to patch a high-severity Microsoft Office zero-day vulnerability exploited in attacks. The security feature bypass vulnerability, tracked as CVE-2026-21509, affects multiple Office versions,
Request for Electronic Signature Integration in Approval Workflows
We currently use SolutionsDesk for ticket management and approval workflows. It would be extremely useful to manage approvals through electronic signatures directly within the platform, without relying on manual processes or external integrations. Is
[Launch announcement] Log360 Cloud reengineered for smarter, sharper threat detection!
Hi everyone, We’re thrilled to announce a major upgrade to Log360 Cloud’s threat detection engine. This launch brings a reengineered architecture that improves accuracy, reduces noise, and makes detection workflows more efficient than ever. What’s new
Contracts management
Hi, I think could be a good idea to improve the contract management: - Integrate contracts detail on asset page - Give the possibility to import contracts details on asset import / creation - Add the list of assets on contracts report Thanks, Alberto
Search criteria not working inside custom widget
Hi all, I tried to use search criteria inside of a custom widget to get a specific record from a custom module but got the error message: message: "Value for url is too long" I wonder is there a way to use search criteria inside a custom widget? Thanks
How can we populate Asset Names and its IP Address on Request Additional Fields?
Dear All, How can we Populate Asset Name & IP Address on the Request Additional Field's if the Product Type is "Server" and "WorkStation" only. If we have Request Additional field namely "Asset Name" which populate assets related to the product type "Server"
Grant admin access to just Customization -> Asset Management
Is there a method for granting a role admin access specifically to the Customization -> Asset Management page? Without making the user a general SDAdmin?
ME Supplied Work Log report doesn't work
The report called Work Log reports by technician doesn't work on 15.1 Build 15150 But on 15.2 Build 15220 it does. If I take the query from 15220 and run that in 15150 I get Invalid column name 'DELETEDTIME'. Check logs for details.
How do we populate Asset Names and its IP Address on Request Additional Fields?
We have an additional field as Server name with a reference entity from Asset. If a user selects a server from the list, it should populate the IP address of the chosen CI in another field. We would also like to restrict the Server name field to display
Anamoly in Automations; Account missed by filters
I have configured an automation for marking accounts which are inactive for 35days. These accounts must be disabled and an email must be triggered to their managers regarding the same. The task is disable users and notification is sent via the template.
Cannot copy technician anymore
Hello, Since the last upgrade in build 8033, we cannot copy help desk technician anymore. It returns the error : "Error in adding 1 help desk technician(s).. Error in adding technician, {0}" Can you fix this bug for the next patch please ? Regards,
SamAccount field for Shared Mailboxes Creations
It looks like the Shared Mailbox Creation template by default pulls information from what is put initially in the Display Name field in the template. This probably shouldn't be setup like this since for us we tend to put spaces for our mailbox Display Name. This in turn conflicts with the smtp and alias fields as it attempts to auto populate them from what's entered from the Display Name field. Those fields don't allow spaces in exchange. There should be a logon field added to the template like in
Allow Custom Reports/Widgets in Private Dashboards
In the on premise SDP we were able to create custom reports/widgets in our private dashboards. It would be great to have this implemented in the Cloud as well.
Exciting news! OS Deployment is now available in Endpoint Central MSP!
We're thrilled to announce the launch of OS Deployment feature within Endpoint Central MSP Cloud! What does this mean for you? You can now: Remotely deploy operating systems to multiple client endpoints. Automate OS installations and configurations. Customize
RecoveryManager Plus rolls out build 6312 with support for S3-compatible repositories.
We are glad to release the latest version of RecoveryManager Plus, build 6312. Features: S3-compatible repositories support: You can now add S3-compatible storage services as cloud backup repositories in RecoveryManager Plus. Enhancements: Region-specific
[DEX] Script not found in workflow at Remote Action
Hello, I have a workflow that uses a script in Remote Action, but I noticed when editing the workflow that the script is no longer there; none of the scripts in my Script Repository appear for use in the selection option. I have tried to create another
After upgrading to 11.4.2528.30 all our PCs just say Agent upgrade is in progress when trying to remote manage
We updated our central server to 11.4.2528.30, and as per usual this meant it automatically started to send out the updated agent to all our endpoints. However, since then we can't connect to any of them to do any kind of management tasks like remote
Contract renewal doesn't always work.
We have recently added all our contracts in and I am finding that when renewing, sometimes the system does nothing when I click the renew button. I can create a whole new contract for it, and have had to do so a couple of times, but this is not ideal.
M365 manager plus service Not running
As the subject says .. my m365 manager plus service is not running and it says "The component is temporarily unable to service your request due to maintenance downtime or capacity problem. Please try again later." Need help to start this service again
Ability to change to a different template for a maintenance item
When I go to edit a maintenance, the template area is grayed out and I'm not seeing a way to change to a different template. Have to delete the maintenance and create another one to select a different template to use. Should be able on edit to also change
ManageEngine SupportCenter Plus - version 15.1 - Build - 15110 Released
Dear User(s) Greetings for the day. We released SupportCenter Plus - version 15.1 - Build - 15110. We have made some major Enhancements : SCP-7344 : Account module revamp. SCP-7607: Support Rep Home Page Customization SCP-7799 : Web Tabs SCP-7800 : Enhanced
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