Interger Values not correctly displaying
I have created a script monitor with mapped numeric values. The problem is that I have the values set to integer type however Application Manager keeps adding in a decimal and what looks like scientific notation to the value field which I don't want.
Custom Query Report
Need a custom Query Report with the following: Software Name Software Version Department Computer Name Last successful scan I want to be able to modify the query to change the software Name and Department -Dave
Script Idea: Parsing Request Description, paste Email Address in UDF Field
Hi ManageEngine, I would like to have a script (best in Deluge) which parses the description of a request and extracts all email address found. I would like to "paste" all these into a specific field (UDF) for further processing. I worked on a Powershell
Way of separating servers from Win 10 computers within Manage Engine Desktop Central console with different groups
Is there any way when I install the agent on the Windows servers that I manage that the servers will be placed in a group separate from the Windows 10 computers within the Manage Engine Desktop Central web console? My organization already has the Manage
Modify current GPO so Manage Engine agent will be installed using PowerShell script immediately instead of during Server startup:
I followed the instructions in the URL below to create a group policy that will install the Manage Engine client to Servers contained within the OU within my organization that contains most of our servers. https://www.manageengine.com/products/desktop-central/agent-installation-using-gpo-lightweight-tool.html
Security Hardening Prompt
How can I turn off the Recommended Security Hardening prompt on ADManager login? It is setup the way they wanted and I don't need to be prompted upon every login. I am running version Version : 7.1.0 Build Number : 7117. Thanks
Using a Custom Script to Calculate "Minus 2 Business Days"
Hi All, My organization has recently moved to using ServiceDesk Plus/ManageEngine to manage our various helpdesk tickets. One team uses a form with an additional Date/Time field called Depart Date (UDF_DATE_2) that we would like to use to update the Due
Is There Projects Report for % Tasks Compliance ?
Hi Community, We are part of PMO and we looking forward to have below Measurements as Advance Report: (A) Task: 1- Tasks Assigned to Owner % Average of Tasks Assigned to Owner as per Project. 2- Tasks On time and On-Schedule (Not delay based on Scheduled
insertion delay
Dear Developers, When testing the functionality there is a problem, after logging into a windows server using PAM360, copying and pasting text data there is a micro delay, namely when using the key combination CTRL + V, but when using the alternative
Could not find valid certification path to requested target,so kindly configure to apply Trusted/Self Signed Certificate
I have enabled POP based mail retrieval on sdp latest version and upon saving it says: FAILURE :Email Settings saved successfully. Could not find valid certification path to requested target,so kindly configure to apply Trusted/Self Signed Certificate The mail server is a linux one where pop is provided by dovecot
Add new font
Now, some basic fonts exist in Servicedesk Is a way to Add new font like: "Prepetua"
ESM cannot include more than 100 users in an instance by name
I have created an instance other than the default instance and was trying to include specific users (which was not feasible by specifying department or site) for the newly created instance. But the system does not allow including more than 100 users.
Technician auto set as requester
Dear, I spand lot of time to find how to set requester field auto fill when technicians is creating request/incident. I want to fix this field with name of techinician who creating request.
version 11 still on very early stages
Hi After working more than 1 month with version 11, I have noticed that this version still in very early stages. For example: Performance application Missing fields on reports Missing options on expired contracts... Of course, I have tickets opened and
[Webinar] ManageEngine and Samsung: Advancing Endpoint Management and Security in an Ever-changing World
Hello there, Greetings from ManageEngine! Hybrid work trends around the world have changed the way labor forces function. Employees across verticals now use a mix of devices, like smartphones, tablets, laptops and desktops, to get work done! This
Inventory-> Computers not showing the correct /all IP Adresses
Hi, we noticed, while analyzing problems with the patch deployment, that not all Computer Show all of their IP Adresses when working from Homeoffice. Heres the details: Employee 1 has the IP 10.200.200.x which he got from our VPN Software. He also has
API v3 filters stop to work without any modification
I have a service read data and self close some specific cases, but service stop to work in night currently situation no reboot or os Patch or any updates on service desk praticaly no changing notthing . but this night requests filters stop to working,
How to fix the Windows AppX Installer Spoofing Vulnerability with Vulnerability Manager Plus*
*- This also applies to the Vulnerability Management add-on to Desktop Central. The Windows AppX Installer Spoofing Vulnerability (CVE-2021-43890) was released on December 14, 2021. The mitigation and workarounds for this vulnerability can be found
Please help with query report.
Hi We are using ME SDP with PGSQL We need simple report with only two columns: - case number - Total time elapsed for that case. This value is located on time analysis tab in each case. There are more than one time elapsed timers, we need one which located
Linux scan agentless
Good morning everyone! I know that scanning with agent is better but there is no longer a way to do a scan agentless? We have some linux servers under management in which, for contractual reasons, we can not install anything. For this reason, scanning
Mozilla fixes several high severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7. The details of the vulnerabilities fixed can be found below: CVE ID Description Impact CVE-2022-26383 (Firefox,
Mozilla fixes several high severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7. The details of the vulnerabilities fixed can be found below: CVE ID Description Impact CVE-2022-26383 (Firefox,
Mozilla fixes several high severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7. The details of the vulnerabilities fixed can be found below: CVE ID Description Impact CVE-2022-26383 (Firefox,
REST API - fetch all assets that belongs to a specific user
Hi, I have tried to fetch data assets that belongs to specific user using his name or email address, but I had no success. I have read documentation and attempted using the Postman API Platform app, but I didn't get any success! Any help would be appreciated,
Can Automation perform check - to avoid incorrect modification?
We use an automation to disable any accounts that have "never logged on" in 40 x days. We use the "never logged on" report that I think checks the logoncount attribute Yesterday, the script inadvertently disabled 55 x user accounts due to a WAN issue
Updated Script: Auto Create CR from Email
Is there an updated script or another way to perform this action?: - create email filter to match subject or sender on inbound request - filter triggers a new CR creation - request is linked to newly created CR https://pitstop.manageengine.com/portal/en/kb/articles/how-to-create-a-new-change-request-automatically-from-a-parent-request
Change 15 minutes cycle ??
I have a problem with some computers, especially older ones in access disk. I can change the cycle of "desktop Central" for 15 minutes at 30 minutos or 60 minutes ??
DNS Name Changes After Every Scan
Hello, we have a SSL cert nearing expire, but it seems that I have to delete it and rescan to make sure no one has replaced it yet. Is there another way to do this? But my main question in, for this cert nearing expire, I deleted it and scanned the IP
AD Manager Plus Question - Security Sheet Process
We are looking into the possibilities of utilizing AD Manager Plus with User Creation, Modification and Termination. We currently use IBM's iSIM and iTim for this process. Other than using a .csv file and the single user form, is there other automation
SLA auto reassinging tickets
Missed a whole bunch of tickets when i got back from vacation as it appears some SLA thing has been re assigning tickets to the unmonitored default account, so i could never see them in my queue. How do i stop this behaviour? I want to ideally preserve
PAM360 - Training or Course
Dear Team , Is there a Training or Course for beginners on PAM360 Please recommend. Regards , Sriharsha . +971 - 529608779
There are No Printers Available in the Selected Server
When adding a print server i am getting this error . Is ther any solution for this.
Is it possible to sort or limit search results in this community?
Folks, When I search this community, I often get very out of date articles that don't have any relevance to todays version or challenges. Is there a way to sort by date or limit the date ranges in searches? If not, is that something you can implement?
noteworthy access/administration logs in C:\Program Files\DesktopCentral_Server\logs
I'm in the process of configuring a log shipper for my Desktop Central server, and there are a LOT of logs to weed through in C:\Program Files\DesktopCentral_Server\logs What are some important ones? So far I've discovered C:\Program Files\DesktopCentral_Server\logs\access_logs\access_*.log
Populate the ticket description based on a field selection
Hello. I am working with the Field and form rules to automate our new hire process. I have a custom field called Title. Is there a way to create javascript so when a title is selected, it automatically populates the description field with specific information about that title (such as the configuration)? Thanks. Dave
Patch Tuesday March 2022 - Supported updates
Hello everyone, There was a delay in supporting the March 2022 Patch Tuesday updates due to an unexpected glitch in our internal servers. We apologize for the inconvenience and will ensure that hiccups like this don't affect your experience in the future.
Patch Tuesday March 2022 - Supported updates
Hello everyone, There was a delay in supporting the March 2022 Patch Tuesday updates due to an unexpected glitch in our internal servers. We apologize for the inconvenience and will ensure that hiccups like this don't affect your experience in the future.
Patch Tuesday March 2022 - Supported updates
Hello everyone, There was a delay in supporting the March 2022 Patch Tuesday updates due to an unexpected glitch in our internal servers. We apologize for the inconvenience and will ensure that hiccups like this don't affect your experience in the future.
Login error and user logging off
Hello everyone. So I've installed Asset Explorer on my company and, doing that, i've updated the other solutions that we have (ServiceDesk Plus and Desktop Central) to ensure compatibility between them. After that I've started having two issues on both
Password Validation not working certain account on WindowsDomain using agents.
We have several DMZ areas that we must use Windows Domain Agents to manage our domains. Performing password changes of any of the WindowsDomain accounts seems to work fine. The problem is the Password Validation doesn't work for accounts that aren't
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