End of support for 32bit-OS Secure gateway server

Hello everyone,

As on August 1, 2022, we will be discontinuing support for 32-bit OS Secure Gateway server. If you are running the Secure Gateway server in a 64-bit OS architecture, it will be automatically upgraded to 64-bit Secure gateway server, when you apply the next ppm upgrade (for the builds that will be released from May onwards).

For the existing 32-bit OS customers:

It's advisable to upgrade to 64-bit operating system before July 31, 2022.

Why this change?
The era of 32-bit OS is slowly coming to an end owing to weaker processing speeds. 32-bit computers have a limit of about 3.5GB RAM since memory addresses beyond this level cannot be used. That, along with the lack of stringent security measures have prompted us to sunset 32-bit in a gradual manner. Java and some versions of Windows have also stopped support for 32-bit. That being said, this might prompt the next question..

To whom does it apply?

This is applicable for all the below listed products:

Thank you for your continued support,

The ManageEngine Team