Are you running your Secure Gateway Server on 32-bit OS? - Time to upgrade

Are you running your Secure Gateway Server on 32-bit OS? - Time to upgrade

End of support for 32bit-OS Secure gateway server

Hello everyone,

 

As on August 1, 2022, we will be discontinuing support for 32-bit OS Secure Gateway server. If you are running the Secure Gateway server in a 64-bit OS architecture, it will be automatically upgraded to 64-bit Secure gateway server, when you apply the next ppm upgrade (for the builds that will be released from May onwards).

 

For the existing 32-bit OS customers:

It's advisable to upgrade to 64-bit operating system before July 31, 2022.

 

Why this change?
The era of 32-bit OS is slowly coming to an end owing to weaker processing speeds. 32-bit computers have a limit of about 3.5GB RAM since memory addresses beyond this level cannot be used. That, along with the lack of stringent security measures have prompted us to sunset 32-bit in a gradual manner. Java and some versions of Windows have also stopped support for 32-bit. That being said, this might prompt the next question..

 

To whom does it apply?


This is applicable for all the below listed products:


Products - Component
End Of Support
Secure Gateway server

Central Server

 
Desktop Central
Aug 2022
Jan 2023 
Desktop Central MSP
Aug 2022
Jan 2023 
Patch Manager Plus
Aug 2022
Jan 2023 
Vulnerability Manager Plus
Aug 2022
Jan 2023 
Mobile Device Manager Plus
Aug 2022
Jan 2023 
Remote Monitoring and Management
NA
Jan 2023 
Remote Access Plus
NA
Jan 2023 
Application Control Plus
Aug 2022
Jan 2023 
Device Control Plus
Aug 2022
Jan 2023 
Browser Security Plus
NA
Jan 2023 
Data Loss Prevention
Aug 2022
Jan 2023 
OS Deployer
Aug 2022
Jan 2023 
Patch Connect Plus
NA
Jan 2023‚Äč 


Thank you for your continued support,

The ManageEngine Team