OpManager as Docker Images
Wouldn't it be nice to have OpManager as Docker Image? Multi module installations are just a docker compose and DB is either a PostgreSQL container or external DB server, which can be configured via the docker file. Both installation and upgrade would
NetFlow Analyser 10.2.50 stopped working
I've been running NetFlow Analyser 10.2.50 on a Windows server in my homelab for years. I originally had version 9 and upgraded to 10 when it was released. I didn't upgrade beyond 10.2.50 as I have a free 10 interface license that doesn't work on later
Where to find Technician API Key for rest
Hi, Using ServiceDesk plus On Demand, I'm trying to get hold of my technician API key, i've seem various versions.. for different version, non seem to be valid. Clicking on my profile - no option, personalise - again no option, going into settings, and
Prioritize Rules Blank
For some reason when I go into the User Creation Templates>Creation Rules>Prioritize Rules, the list of rules no longer appears. See below. Anyone else running into this issue? It worked fine last week. I've tried multiple browsers (Edge & Chrome) and
Updating DepartmentNumber field
Hi, We have a SAP SuccessFactor CSV export with details needed import ta AD. Automation is correctly configured and for new employees works without any problem. But for existing employees it does not update DepartmentNumber AD field after employee changes
Patch Tuesday updates - January 2024
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday, New Security Bulletins : 2024-01 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5034167) (ESU) 2024-01 Security Only Quality Update
QOL - Is it possible....
Hey Community! Is it possible to auto assign a ticket to a technician if that technician replies to the ticket via email? Thanks! David
Notification in free version.
only two notifications are working ( email notification) 1. notify requester when new request is created 2. notify requester when request is resolved. but in other cases like below notification is not working although we have selected the option same
User department field could not update from active directory
Hi friends, User fields like department could not sync from active directory by delta sync or full sync Only with manual sync department field will update properly. How can I fix this problem? My SDP version is 14306 and my database is MSSQL
Password Expiry - automated email alert
I would like to know its possible to alert on passwords that should be rotated after lets say a 12 month period, i.e send an email to a owner of that account to change it
Waterfall Chart
Hi Everyone, I'm wondering if there is a to include a waterfall chart as an option? If not is that something that can be added to the roadmap for Analytics? Thanks Steve
How to remove "unwanted" scanned nodes?
Hello SDP, SCCM scan and upload thousands of unwanted Software. It scans the C:\ prog directory and define components or unused shares as a Software. My first potential issue with that, is the license consumption. I guess a software scanned and uploaded
Send email after change status of Assets
Hi! Is it possible to configure that when the status of an asset is changed, an email is sent to the email address?
ManageEngine ServiceDesk Plus MSP version 14.6 - Build 14620 is released
Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 14.6 - Build - 14620. We also released a couple of features in the recent hotfix releases. Please refer to the Migration path and the read me available to upgrade your SDP
ServiceDesk Plus MSP: Change Account by Business-Rule depending on keyword in subject
Hi all, Environment: ServiceDesk Plus MSP v14610 (postgresDB) with a partnering helpdesk we share support for same customer. The partnering helpdesk uses only one email-address to create a request in our ME. To distinguish between diffrent accounts/customers
RDP CONNECTION ISSUES
Unable to connect through rdp console session. There is not much to see in log. When i click the rdp console session, it open a new tab then close immediately. Need some assistance here.
Auto-Close help please
We are currently using version 8.0.0 Build 8016 of ServiceDesk plus and would like to setup an auto-close rule to close any requests that have been in the state of 'Waiting User' with no updates for 20 days. Is this possible? We can see the request closing rules but must be missing something obvious if we are able to set a counter on the waiting user time. Sorry if this a silly question. Any help or pointers would be great Best regards Paul
MFA on Endpoint: This page can't be displayed
We encountered the following problem: in the login window we receive the message "Can't reach this page": However, the page opens successfully in Internet Explorer and Google Chrome browsers on problem machine. The problem is observed only in the login
Restore deleted file
Hi, I've accidentally deleted a file in a pc with the file manager tool in system manager. How does the file delete work? Is it possible to restore the file? i can't find it in the recycle bin of the pc. Thanks, Matteo
setup SSL
anyone know where new instructions are to set SSL certs in new patch manager? the instructions I see don't even match the server. the instructions call out "Apache" folder under the server install directory. there isn't an "Apache" folder on the ser
Cannot connect via RDP
Hi,
I'm having a Problem to connect to Windows Machines via Remote Desktop.
All I can see is a Pop-Up "Please wait while connecting", but it
instantly closes.
The Password Manager logs don't tell much except "serverout0.txt":
[10:45:47:196]|[11-17-2016]|[com.toremote.ah]|[WARNING]|[80]:
How to upload file in created resources via Restful API?
Hi everyone, We need upload files through PMP restful API in 'files' custom fields. Is this task possible? I did not found any related call in the API documentation, just create a new account with the file, but no in a customfield. I would appreciate
"Harmful content in the input!" message when using certain search strings
When we search for certain terms in PMP we receive a message: Harmful content in the input ! An error when processing the request.... Password Manager Pro has detected harmful contents in the data you have entered and hence cannot process the request. Please contact your administrator for more details. Do you know what this is and how can we add "safe" search terms to the list that this function is refering to? Thanks!
Pam360 Log out on exit
Is it possible to log out on the server while logging out with Pam360?
How to uninstall endpoint central using powershell?
I deploy endpoint central in windows server core.Now I want to uninstall it.I try wmic and uninstall-package.wmic can't find the entry and uninstall-package can't uninstall it.So how to uninstall it using powershell? thanks in advance.
Integration pmp webcon rest api
Hello to everyone I try to integrate pmp witch webcon using rest api. In first step I try to get the resources owned and shared to a user. In pmp I create apiuser for exaple: user name: user1, host name: mypc.mydomain.com [place from I wat to ask pmp
EOL of support to older Operating Systems
Dear Users, Please upgrade your operating systems to the latest versions to ensure application security and uninterrupted and efficient performance, as newer features get added to the application. Note that over the next 3 months, we will progressively
Hijri Calendar or date support
Hi, I store date in table as Gregorian date, but do you have any option to convert date as Hijri date and show it in chart and analysis by Hijri year or month. Can you add this option? Thanks for helping
AD Manager Plus - O365 Integration
Looking for some guidance on this. We have connected O365/Azure to ADM+ with a valid connection. There are no options in the O365 tab though and we cannot add any automation tasks from O365 into the automations. What are we missing for this to work?
Automation triggers?
Is there any way to trigger an automation based on an event instead of defining a set interval? IE "every time a user is created if it's not X trigger this policy". I looked at orchestrations but it is not giving me many options to define what kind of
Upcoming enhancements like Sample Entry population, Asset Fine-Grained Access , Share requests , Follow request, Zia auto approval
Dear Users, We are elated to announce the upcoming enhancements like Sample Entry population, Asset Fine-Grained Access , Share requests , Follow request, Zia auto approval. Below is a brief run-through of the same: Enhancements Sample Entry population
Uninstallation Failed - Incorrect function
Im trying to uninstall Sophos cloud agent using this command either as a batch file or directly in an exe package. Results show failed and the remark is "Uninstallation Failed - Incorrect function" but the Sophos is actually removed from the target computer.
Password Expiry
Hi there, Is there a way to set password expiry for a group of users. I can see our Adselfservice setup takes its password expiry length of days from our Default Domain policy in Active directory. however, I'd like to set a different number of days for
AdManager Search user return disabled or expired status?
I see the API to return an AD user at https://www.manageengine.com/products/ad-manager/active-directory-api/find-ad-user.html , though i seem to be unable to return the account status or expiry date when querying this endpoint. How do i fetch this information
How to integrate RACI / Access Matrix in Solutions SDP?
The RTF content box is challenging, you can put tables and images however the maneuverability is not that much flexible. I wonder how some people can make adding solutions more interesting and easy to use, specially those with documents that are tab
Hide Dashboard Tab from Technicians
Is there a way to hide/disable the Dashboard tab for technicians? Until the dashboard is customizable, it really adds no value to our technician experience and we would prefer to hide it for the time being.
M365 Security Plus build 4607 is out now!
Hello everybody! We are glad to announce the release of M365 Security Plus' latest build–4607. Issue fixes: Every M365 Security Plus instance will now have a randomised password for the database bundled with the product. A vulnerability where the configured
M365 Manager Plus build 4607 is out now!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4607. Enhancements: You can now edit the report name, description, and filter criteria in existing custom reports. You can now create new custom reports by applying
[Announcement] Monitor, audit, and secure your Active Directory against attacks with Log360 Cloud
Log360 Cloud now offers visibility into your AD environment for extended security auditing and threat detection. With Log360 Cloud, our cloud SIEM solution, you can: Detect AD configuration vulnerabilities in real-time. Troubleshoot password-related issues.
Unified Agent Availability in SDP Cloud
Is there any update on when the Unified Agent will be available for use with SDP Cloud?
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