Emails based on Resource Info Fields
Logged this with support but drawn a blank, so hoping the community can help :)
We have templates for our new starters, that have resource info fields that are selected for various requirements. We'd like to be able to send a notification, ideally an email, when these certain fields are selected, to send the contents of these fields.
Essentially the requirement is to send a notification email with some of the contents of the ticket, only when certain fields are selected.
If this is not the way to do this, then I'm open to ideas!!
New to ADSelfService Plus?