Can you provide a link to the MS SQL conversion instructions
Does the MS SQL capability include using an ODBC connection to an external SQL database? I have so many devices in opmanager now, it's outgrown it's current server. I have a more robust server ready, but this would be a good time, to convert it's database to MS SQL. Can you provide a link to the using an MS SQL dtabase information? Thanks!
MSP help desk ticketing system
I did not know where to post this message, so if there is a better place please let me know. Is there any chance that a help desk ticketing system is under development? I would like my customers to be able to access a web page and open up "work orders / trouble tickets". Then my engineers can log into a technician dash board and see a list of items that need to be done. Anything like this in the works or available now? It would be awsome to have in interact with the MSP version on OpManager that
Feature Request - Central Management of multiple sites or Cu
Hello, I would like to be able to install OpManager at all of my customer sites and have a central server at my office to be able to monitor all of the customers from one management screen. I would envision installing OpManager at a customer site and then have it forward all information to a central server at my office. I would then be able to monitor all of the remote customer�s networks. It would be very important to be able to distinguish which data belonged to which customer. I then would like
User rights
Hello, Which rights must the user on the server have for authentication. I don't know how to explain in english, but look at the attached file :) Does he have to be an administrator because the administrator on our servers can monitor all servers/devices in europe/america/japan. That's not the intention; the intention is just to monitor europe. Can we make a normal user @ the servers for monitoring? I hope you guys understand my question... Abstruse
Repair DB
Hi, There are something wrong for my opmanager. So I run the "repairdb.bat" to solve the problem. But I see a lot of error message. "warning: 5 clients is using or hasn't closed the table properly". How to fix it? Sam.
Device Type Settings
The device type setting did not update for the scan so now I need to go through and select each device individually to set the device type to Windows2003 for example.. or is there a bulk update method for this?
Export to PDF from Monitor Detail Screen?
I know that from the Reports screen you can export to PDF but is this possible from the following: Click on the device --> Go to Monitors ----> Click on one of the Resource Monitors This would be useful as the Reports menu dosn't always show the graph and when the graphs are viewed they are always really small on screen. Thanks.
Cisco Catalyst 8510
We have Catalyst 8510 that will randomly reboot itself. Does anyone know what maybe causing this?
Server outage and total availability
We are having some issues with our purchased copy of OpManager. after adding all of our servers into Opmanager, and setting them up for SNMP, the uptime does not change if I bring a server down. All we get is a web service outage. I currently have 50 servers in OpManager and out of this 50, 10 are experiencing this problem. They were all added, and setup the same. When I go to printout a report, it should show outages for these servers, instead, it shows 100% availability which it shouldn't. Any
Problem with adding device (snmp related)
HI, I've got a strange problem with OpManager version 6 while adding an accesspoint. When I add the device it is not stored into the database. The device was added with the correct IP and SNMP communitystring. The only way to add it now is to add it with the incorrect SNMP communitystring. I've done some research on this problem and found on the serverlogging the following entries: Logging from stderr12 on serversite when adding device with correct parameters: 13:30:03:343 PM DatabaseProduct = 2:DatabaseName=MYSQL
Asset managment
Within the asset managment area there are workstations and assets. To me workstations are assets. How can we give the workstations the same fields as assets i.e. cost, purchase date and so on.
what processes to monitor on my server
I have a number of different MS servers and processes that i monitor on my network management tool some of the different kinds of servers are Citrix server File server Legato Oracle other then connectivity and memory and the disks (D:/Cnot sure what else to monitor can anybody direct me were to go to look for this send any help to doggrassblue@yahoo.com
A couple of notification bugs?
I am using ver 5.6 and have found a few annoying bugs in the alerting. I have a wireless network with a dependecy set for the wireless gateway for all the devices beyond that point. This morning the gateway failed and the dependecy worked just fine on the failure and only notified me of the firsst failure point, all points beyond that that "depend" on the gateway did not email an error.... great so far. However I need to also receive notification when the status returns to normal. When the link came
Problem removing URL monitor
Hi, I used to have a couple of URL monitors in opmanager with "&" signs in the monitor name. When i deleted the monitors, opmanager told me it successfully removed those monitors, but apparently did not. When i go into the admin panel, url monitors, those monitors still exist. Also the alarms regarding those url monitors can't get wiped, very innoying, i already tried restarting the opmanager service, but no luck either.
multiple instances graph oid
Can you added multiple instance in the Custom Monitors?
Automated Device Management
Hi, I wanted to know if you can automate import of devices into opmanager from either flat files or directly into the SQL backend ? In our company, we have an asset management module where I extract nightly all supported servers with their attributes. I then inject it into our various tools (HP SIM, HPOV NNM, ...) This would be great if we could do the same
Sending SMS alert with FALCOM TWIST GSM MODEM
I will need to send SMS alert from my Opmanager Server to GSM Phones. I have a FALCOM TWIST gsm moderm. Thanks .
Requesting pages
Is it possible to change the pages seen by the user when requesting help. Its mainly the home page that we need the others are getting in the way. we are a school and users are getting confused. :roll:
sms1800
I am trying to monitor our sms1800. I can find the device but it does not see that it is SNMP enabled. Does OPManager work with Redback equipment? Thanks, Jeff
disk activity
Is there a monitor to show how much my hard drives are being used/accessed?
Event 1053
I have a global catalog server which, a few days after making it an Opmanager client, started getting Event 1053 Source Userenv errors in the Application log. After trying a few things and realizing that nothing on it had changed other than making it an Opmanager client, I deleted it from Opmanager. The errors stopped. I then readded it to Opmanager to see what would happen. Now Opmanager doesn't see it as being SNMP enabled (no star). Also in the device alarms I repeatedly get AuthenticationFailure
Can't Monitor Oracle Database
I need to monitor database each instance step by step but I can't find screen New Monitor I use Opmanager version 5.6 1. Click the New Monitor. 2. From Add Monitor of type combo box, select Oracle DB Server. 3. Enter the IP Address or hostname of the host. 4. Enter the SubNetMask of the network. 5. Enter the port number in which the Oracle is running. 6. Enter the polling interval time in minutes. 7. Provide the user name of the admin user ('system' is the default username) and its corresponding
reactiveting alarms
is it possible to repeat sound alarms or other alarms (may be every 10 minutes) until the cause of alarm fixed.
Automated import of devices
Hi, I am new to OpManager but run a shop with 800 servers. We manage all our server assets in a separate database which I export nightly for various monitoring/scripting. Is there a way to import the list of device to be monitored froma flat file (or straight into the backend database) on a regular basis ?
Can't startup OPmanager6 on Mandriva 2006.0
Hello, I have Opmanager 6 free edition on Mandriva 2006.0. I can't start opmanager server. I readed on this forum some articles about this problem. I found solution, that help me with missing library. But now when I run ./httpd.sh from /opt/AdventNet/ME/OpManager/apache/bin I have this error: [root@coudy bin]# ./httpd httpd: could not open document config file /home/kernel/satya/installed_apache/conf/httpd.conf There is log from starting opmanager server 6 [root@coudy bin]# ./StartOpManagerServer.sh
Maybe a bug in the Exchange AddIn - Add Store
Hello i am testing your Tool for our Company. Now i have a small problem with it. I want to activate the Exchange AddIn. The Proble is now. When i want to add the Store (Public ore Private) i will get a error with the information he can't find files *.edb. But the files are on the right place. I had now add a new Generated file edb file and this Work. The different between this files is, the Old ones has uppercase filename (PRIV.EDB / PUB.EDB) and the new one has lowercase Filename (test.edb). I
noobert problems with opmanager 6.0 v. unable to edit device
So our company just purchased opmanager ... i am experiencing some issues and was wondering if anyone here could help out 1). it seems incredibly slow - running it on a win2k3 box dual proc with 2G of ram and this is really the only non operating system process running what so ever. it is incredibly slow at adding devices (I have already tried disabling the auto discover but this has not increased performance at all) i only have 3 or 4 devices added so far. 2). out of the blue it just refuses to
How do i show the IP address of the affected device email
In the notification email, how do i show the IP address of the affected device $what ????
Exchange 2003 mulitple stores
How do I add mulitple Exchange 2003 information mailbox stores to the exchange monitor? I have 3 mailbox stores on each Exchange server.
Custom monitor problem
Hi, I have problems plotting the IIS current connections. I have the MIB's in place, and i am able to get the value from the MIB oid. The only problem is, it does not display me the absolute value, but the difference between two measure points. So i changed <timeavg> to false, but that does not solve the problem, it is still displaying the difference between two measure points and not the absolute value: <CUSTOMGRAPH Name="test 222"> <YAXISTEXT></YAXISTEXT> <DISPLAYNAME>test 222</DISPLAYNAME> <name>test
Opmanager web interface failing
Hi; I've just installed and licenced the new version (6) of opmanager. however now, after a certain amount of time suddenly the web interface stops working? I'm only accessing the interface from one machine. And I've already uninstalled and reinstalled Opmanager once. If i then restart the opmanager service the website starts working again? Is this a licencing issue? I never had any problems with the trial version of 5.5
Custom Application monitors
Is there anyway to add custom application monitors to OpManager, I need to monitor processes on Solaris 5.8. I read through the forums and found a post where it directed the user to a link on how to setup Linux process monitoring but i need to monitor solaris processes and daemons. How do I do this and have it show using snmp since most if not all of the OID monitors are a graph using a number or percent? I need to check if something in solaris is up or down and if down to send a critical alert.
problem with Windows 2000 Server Std
Hi, i try the free version of opmanager. I've got a problem with SNMP and a Windows 2000 Server. I installed SNMP on this machine and checked the settings for the snmp service (public...) but it isn't possible for the manager to contact them. The communication over snmp with a Windows 2003 Server is ok... What is wrong? simon
Access to OpManager via a firewall
Hi, I've just purchased v6 of OpManager and have a problem trying to access the application from outside our internal network (via the internet). I have configured our firewall to accept port mapping and I think that the first call to OpManager appears to work as I get the login screen displayed. The problem seems to occur when OpManager tries to return the Home page data. Have you got any suggestions on what I need to do to allow me to access the OpManager data from anywhere in the world? Cheers
Need Monitor oracle database each instance
Dear OpManager admin I need to monitor database about tableapce,datafile,session etc. what can i do ?. Now i use Opmanager version 5.6 Thank Aur
Cisco SAA Reporting?
Does AdventNet offer a product that can report on SAA SLA metrics? I see some references to SLAs in the product literature but nothing specifically for SAA. If AdventNet does not, does anyone know of a vendor who offers a polling/reporting package for SAA that's independant of Cisco's own tools?
SLA reporting
I like the features of your product, especially the custom MIB support. Do you have an SLA report which can be automatically generated & mailed out on a weekly, monthly or quarterly basis? Ideally what I'm looking for is network wide SLA exception reporting. I.E. - only show me devices which have exceeded a predetermined threshold during the reporting time period.
email notification problem
We're having an issue where some of our email alerts are not being sent, while some are. An excerpt from the notificationlogs.txt file follows (I've masked some info). Some entries indicate "Sending Email Notification for " followed by a text display name (those mails go OK), while some indicate "Sending Email Notification for " followed by the device's IP address (those mails do not go). I don't know if that is signficant. It does not appear to be an issue with the email notification profile, since
FWSM
I cannot get any cpu or active session counts to show up in Opmanager. It finds the interfaces and knows its an FWSM so SNMP is working.
Alarms - Trap Message Cut Off
There seems to be a maximum length of the message for an Alarm tiggered by a SNMP trap. Our CISCO equiptment is returning data that exceeds the max length of the message on an alert. This is a problem because the info we need is at the end of the string. Is there any way to fix this? Are there any parsing tricks in the system?
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