Multiple cores do not show under CPU monitor
I have a dual 6 core server that I am trying to monitor but the CPU monitor only shows a CPU0 and CPU1. I am using the WMI CPU monitor. I tried to open a support ticket but it will not let me login. I am running verison 9101 and the server I am trying to get the cores to display on is Dell R510 running Windows 2008 R2. Thanks
New Event Log rule not monitored
I have created an event log rule under applications for an event log entry that is created by an in house application. I have associated the rule with the server it runs on and added two notification profiles (SMS and Email) to notify on the event. When I cause the application to fail, thereby creating an event, it is not seen at all by OpManager. Thanks, Darin
Adding new device with specific interface type only?
Hi all I am new to Opmanager, and seem to have some difficulty when I add a new device, since all interface types is added as well. I have device with 500+ Ethernet interfaces and 500+ Proprietary Virtual interfaces, so adding them manually is a long process... So - is it possible to only add a specific interface type, ie. 'Ethernet'? Thanks in advance!
PDF Reports blank
We have a custom PDF report which shows all alerts generated from the previous 24 hours and since upgrading to Version 9101 from Version 9000 of Opmanager, this report is now blank. It does not show "Data not available", it's completely blank. Other reports like Availability work OK when generated from the device pages and running reports from the Reports page then saving them as PDF's woks fine too. An example is attached Any thoughts? Thanks Justin
Just upgraded to OPManager 9 - VMware issues
I got all my ESXi 4.1 hosts in OPManager, but I'm having some issues getting all the VMs to report properly. I had it checked to Inventory the hosts as it added them so I could see the VM's that were currently running on each host. All hosts show a couple VM's with no information. When I try to "Discover This VM" I get the error "Could not set the relationship". Some (not all) of them also got pulled in under the Server category and I'm not able to change it to VirtualDevice. I've confirmed
CLI monitor Linux get "Exception in getting the command output: Timed out"
Hi What could bee the problem with my disk monitoring Linux when I get "Exception in getting the command output: Timed out" error? CLI login is passed and another monitoring working fine it´s seems to bee disk monitoring (free disk space) and it seems to bee only 2-3 Linux server that has this problem.
Opmanager Rest Api
Hi, I would like to use the Opmanager Rest Api in a vbs script. Is it possible to add an event in opmanager via a vbs script. I tought it was very easy by calling the url. http:///api/xml/events/addEvent?apiKey=71f3a24c9aa776325b628108b44ef5b6&source=opman-winxp1 &severity=2&message=Process%20Down&alarmCode=ProcessMonitor_CPU_DOWN &entity=event_entity&eventType=Process%20Monitor%20Down But then I get the error 5005 HTTP POST request is required to perform this operation.
Need to monitor Ubiquiti Unifi wifi access points via shell script - AP runs linux and busybox (ash shell)
What we are after is the status of the ath1 or wifi0 interface which can be got via ifconfig on the device. OpManager is running on windows. Not sure where to start but it sounds like we want to run the ifconfig on the device and parse the output for "up" appearing close to/within one line of "ath0" An idea of how to do this will give me clues to look at other stats from the device eg with the athstats command which gives detailed packet stats for the wifi interface. Output of ifconfig below
Adding devices/Interface Template
Hi all, I am having an issue when adding devices with 1000+ ethernet ports and 1000 vlans, since I only want the ethernet ports in Opmanager. Is it, in any way, possible to add a device and only adding specific interface types? Example - I add a switch and do not wish to add VLANS (Proprietary Virtual), but only Ethernet? Thanks! -Philip
Credential entry bug?
When trying to add credentials to the list of stored credentials I have encountered a problem. When entering a password that begins with either a $ or a � and click save, the credentials are not saved at all and I then cannot navigate off the page or store any more credentials. I have to close OpManager (I can't even log out) and re-connect to be able to continue. Any ideas? Thanks in advance Regards, Joe
OPM Alarm
Hi Support Team, 1、For example, the interface of router or switch violated the threshold of loss tolerance, then the alarm would show on the OPM. When we had solved the issue of interface, the alarm still appeared on the OPM. That made us confuse it is right to solve the issue. Of course, I also tried to refresh the status of the device on OPM and shorten the time of polling the devices and interfaces . How to refresh quickly on the alarm view of OPM? 2、Sometimes I found some interfaces
OpManager raising ticket and update
Hi I have opManager and SD+ integrated and have alerts being raised as tickets in SD+. Is there anyway that the ticket number and dealing technician can be passed back to OpManager and inserted into the Notes section of the alert? I understand that I can use IT automation to acknowledge the alert and add notes, but I want to put specific information in. Can I do it, or is this in a future release? James Gander Gander Service Management IT Operations and Service Management Consultancy
Cisco Wireless Controller Access Point data
Hi, a customer is asking a way to monitor the Cisco Wireless Controller 5500 and 4400 and all the Access Points configured. Do you have any experience? The AP are not manageable directly. I need to get the information from the controller. Thanks.
DHCP monitoring
Hi How can I monitoring my DHCP server, bad addresses and so on?
Monitoring load CPU in a virtual machine
Good afternoon. Has come up against such situation, the request to help to solve it: We have a server with two CPUs and 6 cores in each processor, a total of 12 cores obtained. On this server we have installed Hyper-V and install and start two virtual machines(Win2008 R2 Enterprise) with 4 CPUs on each virtual server (it is maximum for Hyper-V 2008 R2). We add Hyper-V server and two virtual servers Sindowse Server 2008 R2 in to OpManager v.9011. But once discovered that a class uses opmanager
Netapp interface traffic wrong
Hi, I have started a fresh installation of OP-manager with 8811. Adding NETAPP FAS 3020, and Cisco switch 4507, i have noticed that there is a big difference between the traffic reported on the port of the cisco switch versus the traffic reported on the netapp. Attached the comparison: I have added the port-channel and the port members traffic from the switch on the first page and the VIF and port members from netapp on the second page. On the third page I have added the print screens of the interface
64bit traffic counters are not working
Hi, I have an issue to monitor traffic on Windows server (2003/2008) and our NetApp storage. 32bit traffic counters are working, but all interfaces are 1Gb and counters can be overwritten. I.e. I need 64bit counters. I tryed to switch 32bit/64bit and vice versa, but it doesn't help. 64bit trafic counters are NA. Can you please help me to resolve this issue ? Thanks.
How to monitor Biztalk
Hi All, We are currently testing Biztalk server and would like to know if it is possible to monitor it via op manager? We would like to monitor the Orchestrations and applications as well as the server. Anyone doing this? Thanks
Sms are not sent in plain text
Hi, I have a problem with email based sms notification. Sms are not sent in plain text and it is impossible to read on phone devices. I use an external Gateway service to send sms. The sms that I receive begin like: _Part_44_452807741.1219528350218 Content-type: text/plain;charset=UTF-8 ......
How to edit device snapshot
Hi, We see that on many of our servers the Snapshot on the servers shows CPU Utilization information that is wrong. Basicly it shows 100% CPU Utilization. But when i click on the real time under CPU Utilization it show 3-5%. From what i have seen snmp can be tuned to check every 5 mins, but wmi is set to an interval at 45 mins which you cant change even if you do change it in the edit. This seems to be for both CPU and memory. I have set the monitor period interval to 5 mins, but the snapshot
AD integration in OpManager
Hi Could OpManager have AD integration / SD+ integration, so that separate logins do not need to be created? Just as in SD+. James Gander Gander Service Management IT Operations and Service Management Consultancy
OpManager 9 - critical error for admin down interfaces
We just upgraded to OpManager 9 and we're seeing that interfaces in an Admin down state are being reported as critical. These interfaces were reported differently in the older version of OpManager we were using. Is this something that is customizable in version 9? How do I configure OpManager 9 so that admin down interfaces are reported as a different status than an interface that is up/down?
template not setting the threshold for "Partition Details of the Device(%)" wmi monitor
This is a major show stopper. Start with a with a windows 2003 device with a Partition Details of the Device(%) monitor and no threshold. Go into device template and set the partition threshold to 85%. "Apply & Overwrite" the 2003 template to the original windows 2003 machine. The threshold setting for partition details of the device will not get set. The only way to apply the device template with the partition threshold is to first delete the windows 2003 device and then add it back. Because
Missing TBps.gif
Hi Is there any possiblity that we could get a TBps.gif file for OpManager ? The image OpManager is trying to display where the red X is in the attachment is: /webclient/common/images/TBps.gif And checking the folder on the server this file does not exist.
Embed Map on page
i saw there was a way to embed dashboards and widgets but is there a way to embed maps? i want to embed the switch map in a page and im not having much luck figuring it out. thanks
Probe Web Client "Loading..."
Hi, We've installed the Central server on a GoDaddy server and the probe at our co-location. I pointed the probe to the public IP of the Central server, but when I try to open the web client on the probe it just sits there with a "Loading..." message on the top left-hand corner after logging in. As far as I know all the ports are open for Manage Engine. Do I need to establish a VPN or something else in order to connect? Thanks in advanced, Jose
TLS security vulnerability
I recently had a security scan on the OpManager installation at my company. OpManager has TLS renegotiation vulerability . We were using https with self signed certificate. Here is the write up from Oracle and the fixes. http://www.oracle.com/technetwork/java/javase/documentation/tlsreadme2-176330.html However, OpManager is running on JRE 1.5. I tried upgrading to 1.6. Unfortunately OpManager just hang on start up. Please, upgrade the JRE.
All My devices default back to unkown Category after upgrade !!!!!
Im not to sure which upgrade(9100 or 9101) as they were both done near enough to each other but all my devices that i spent hours and hours if not days setting up with custom alerts and notifications and t/holds on interfaces etc all defaulted back to a Category of :Unknown, thus removing any custom settings i had applied. So critical devices that i thought were on 1 minute polling with 4 different alerts set are now set to 60 minute polls and not notification. I have a backup of Opmanager taken
Service Pack 9.1 Released.
Hi Everybody, We are happy to announce the release of Service Pack 9.1 (9100) for OpManager 9.0 Feature Enhancements: Major enhancements have gone into the Map Maker which includes curved lines, localized names, customized line thickness, easy drag-drop etc. The long-awaiting option to export and import device templates and share them with the community, is now available. The shared device, workflow, and script templates are listed under the RESOURCES tab in our forums. The shared template are validated
Intergrating OpManager with ServiceDesk Plus
Hi I am not able to get OpManger to intergrate with ServiceDesk Plus. I am getting the Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high error. I have been through all the groups etc and removed any special characters. I have tried local admin user and domain user but still no joy. Is there anything else that I need to check? ServiceDesk - 8020 OpManager - 9011 Thanks.
VmWare option not available anymore
Hi, I have added in version 8 several hosts VmWare part of a VmWare Cluster and all was working fine. Once migrating to version 9 i have noticed that the VmWare hosts are not getting data. I have tried to delete one host a re-add but i received a notification about feature not licenced. Is the VmWare feature licenced since version 9? Thanks and Regards, Razvan Despa
New Mapmaker - Very Slow
Hi, Has anyone else noticed that the new map maker is quiet slow and unresponsive when you click on a device or link, don't get me wrong the new features are great but it just seems very slow and the layout in Map maker doesn't all ways match the business view aspect ratio. Cheers
How to output the Device Template so can share with other OpManager server
Hi, If any one know how to output the customed device template from OpManager v9011 so I can import it on another OpManager server. Many thanks Regards Fengqi
Device in Trouble state without open alarms
Hi, I have a bunch of devices showing Trouble state (in the icon next to the device name) but there are no alarms for them. Can I do something to correct this? Many business views are shown in trouble too because of them. Thanks in advance. Andres
Alarms on virtual device
Hello, I have to monitor several ESX with new VM created each days. My problem is I don't want to monitor those VM but only a few of them. I have already used the quick configuration wizard to suppress alarms on virtual device but when a new one is created I still have alarms from it. Is there a way to disable forever alarms of a designated category? Thanks, Loïc
SNMP Trap-based workflow issue
I’m trying to create workflows based on SNMP traps and cannot figure out how to reference the trap that triggered the workflow. The example I’m working with now is - I want an email sent every time a user account is locked in AD. -I created an event-log monitoring trap on the DC that sends a trap to OpManager whenever an account is locked - this works -I created a trap processor in OpManager for this trap - this works -I created a workflow triggered by this trap processor to send an email - this
Moving opmanager an MSSQL database to a new network
Hi guys we are upgrading our network Structure and need to move opmanager and the MSSQL DB to a services network. The main issue i have is the IP address of opman and the db server will change. What are the forceable implications of this and how can i update the details so when i move the devices opman will it still see the db server Thanks, Stephen
Embed-ed dashboard for large screen
Currently, I'm using the large screen monitor as the dashboard to monitor the devices. Those screens are really handy to see what is going on the network devices and servers. I'm using the 2 screens. One for the Server and VM OpManager business view dashboard & Applications Manager business view on dashboard with embed-ed iframe. Others are network map. These screens are refreshed by JavaScript and show 30 seconds each. Also, since it is large screen, I enlarged the screen by 130% on web browser.
Device Template for Domain Controllers?
In a future version, can you create a Device Template for Domain Controllers similar to the new VMware device templates to allow monitoring parameters on all Domain Controllers to be updated simulaneously.
layer 2 mapping and VLAN
I was wondering how the layer 2 mapping will reacte on a network were we rely on VLAN. I want to discover switchs and determine my physical layout. As far as I expect, the layer 2 will only see the logical layout. Am I wrong? How the discovery will react on my trunk port? Dany Chouinard Service informatique C.S. Or-et-des-Bois
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