Intergrating OpManager with ServiceDesk Plus

Intergrating OpManager with ServiceDesk Plus

Hi
 
I am not able to get OpManger to intergrate with ServiceDesk Plus. I am getting the Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high error.
 
I have been through all the groups etc and removed any special characters. I have tried local admin user and domain user but still no joy.
 
Is there anything else that I need to check?
 
ServiceDesk - 8020
OpManager - 9011
 
Thanks.

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