[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
Data-driven IT management is key to propelling your IT forward, achieving cost and process efficiency, and ensuring seamless operations. The challenge lies in bringing IT data from several applications into a single console for analysis. Analytics Plus,
Unable to backup Cisco SG500X
I am using the NCM plugin for Opmanager and I am unable to complete a backup on my Cisco SG500X. I have both SSH and SNMP credentials set up and are passing credential tests. My Credential Status setting is SSH. On the Test Credential page it shows
Scaling enterprise IT operations for the new normal: The challenges and solutions
To help you overcome challenges in monitoring your enterprise ITOps and show how you can scale and automate your ITOps, ManageEngine is conducting a webinar on 6 Oct. 2021 at 11 am IST. Suresh and Sathyanarayanan will be hosting this webinar and will
[Webinar]: Preparing your IT department to meet the demands of the hybrid workforce
Continuing into 2021 and beyond, more staff will prefer working both from home and from the office. Evidently, the hybrid workforce is here to stay, and the temporary operational changes and duct-tape solutions for managing it will no longer work. Now,
NetFlow generator. Howto separate VLANs
hi! We're testing Netflow. Our switches (Cisco 3750G) doesn't support NetFlow feature, so we're trying to use NetFlow Generator. We've mirrored a couple of VLANs to it and we CAN see a traffic. The question is: is there a way to divide or separate traffic
"Internal Server Error while processing this request" error on SNMP Trap Settings
I can't enable trap processing in SNMP Trap Settings. I keep getting the error message "Internal Server Error while processing this request."
ifAlias on trap $IF-AgentMO(variable)
Hi, I'm trying to set alerting for my devices with LinkDown(V2c) trap processor for Cisco devices. More precisely i'm trying to get an Alert message of interface down but with interface description included. I have seen many post on different forum people
Why am I getting a "java.net.SocketTimeoutException: Read timed out" error when testing my Email based SMS Profile?
The Mail server settings are setup for the primary mail server and the test runs successfully. Mail server settings Server Name: smtp.gmail.com Port: 465 From Email ID (optional): I have my gmail business account here (i.e. no-reply@my-domain.com) To Email ID: Same as From Email ID Time Out (seconds): 10 Authentication Details - I have the user/pass for my gmail business account Secure Connection Details (optional) - I have SSL Enabled checked - The SSL Certificate and SSL KeyPassword are left empty
[Announcement]: Free OpManager training series starting from September 7, 2021
Greetings from ManageEngine! Our free, four-part webinar series will help you quickly detect, diagnose, and resolve network issues before network performance declines. Register once to enroll in all four parts that are scheduled for September 7, 14, 21,
cannot telent or ssh to switch or router
when try to telnet any of our switches though opmanager cannot establish it and give me message ( failed to connect gateway) although i can ping and telent same switch from same server using securecrt or cmd
OpManager Monitor Data Collection
I can not show data from monitor define in the device founded in Opmanager. What should I do ?
Monitoring NTP service on firewall
Hi there, Is anyone out there successfully monitoring an NTP server/service using OpManager? Our NTP server is a Fortigate Firewall and I was thinking of polling the NTP service and monitoring for failures, but I'm not sure how to do this.
no displayed modules in general settings
i recently installed ManageEngine OpManager standard edition. When i try to use NCM and OpUtils, the option is not available in general settings I cannot see the displayed modules. Please refer to the attachment.
Server availability
I was looking at issues with a server I know has been down within the past couple weeks (intermittently) . When I look at the availability for this machine it shows that it has never been down. Am I missing something? Do I need to enable a monitor? I
EVENT PROCESSING STOPPED
hello, we have the Opmanager 11500 and we are receiving the alarm: EVENT PROCESSING STOPPED. Event Generation from device PGN-MONITOR with entity PGN-MONITOR_event_flood has been stopped due to the unusual number of events within one hour [more than 1000 events]. This event generation will resume from 02-Feb-2016 10:48:05 opmanager time. For details go to http://help.opmanager.com/#stopping-event-flood we have visited that url, but we cant find the parameter 'EVENT_FLOOD_SEVERITY Critical', in
Notification on a URL monitor - no device
I set up a URL monitor for our default gateway which is a Meraki switch. I do not have credentials for this switch as I do not manage it. Is there a way to set a notification up without having a device to associate it with? I want a notification if the
Custom Dashboard how to modify permissions once created
Dear Team, I have created several dashboards initially it was only admin and I know have to add operators to view the dashboard. I am trying to find the option to modify but cannot find the permissions. The only option I can see so far is to create new
Can't get alarm notification working.
Hi all, I can't seem to get email notifications working for alarms. Below is a summary of my situation: There is an active, unacknowledged alarm (for high disk utilization). Email server has been configured and test emails are successful. Have only selected
Unable to perform Database Backups - Trying to start PostgresSQL server failed
Hi folks, I'm running OpManager with the following details: Edition: Professional Version: 12.5.344 On Windows Server 2012 R2 64bit with a PostgreSQL database Since switching to this build I can no longer back up my database. When I run \bin\backup\BackupDB.bat I
How do I role out config changes to all probes?
Hi there, I'm wanting to make config changes to apply to all probes. Specifically I'm wanting to update a notification profile. However, doing this change on the Central Server doesn't filter down to any of the probes. Is there a way to make these changes
Couldn't resolve these MIB nodes
Good morning, I'm trying to load the MIB file for timepictra When loading the MIB, it shows this error message: I attach the MIB file. Thank you in advance.
Couldn't resolve these MIB nodes
Good morning, I'm trying to load the MIB file for the TimePictra When loading the MIB, it shows this error message: I attach MIB file. Thank you in advance.
How to re-add agent-monitored server that was deleted from inventory?
Hi all, I accidentally deleted an agent-monitored server from inventory, and I'm not sure how to add it back in. Will I need to uninstall and install the agent on the server? Or is there a simpler way?
Webinar featuring IDC’s Mark Leary: Make your IT operations future-proof with the Branch of One architecture
With the pandemic, the unprecedented need to support remote working drove several IT organizations worldwide to make drastic changes to their infrastructures. With band aid fixes and make shift solutions, organizations managed to retain business continuity
[Free e-book] Back to work: An IT admin's guide
As employees begin to return to the office, organizations need to adapt to the requirements of new-age workers. Read our e-book to learn how to transform your workplace to keep up with changing dynamics. Download now .
Trouble monitoring Ubunto 20.04 server
I am trying to get OpManager to monitor an Ubuntu server. I have set up SNMP on Ubuntu witha user, modified firewall rules, enabled and started the services. I created credentials in OpManager to match that of the Ubuntu machine. When I try to test the
Display name dont change automaticaly
Hello, i have big problem with my router identification in the network, we have complete network configur without problem with opmanager version.7005 , i have 1000 device licence. Now problem comes as we are changing HOSTNAME of all router in my network and there are lik 700 routers int my network , it is not UPDATING DISPLAY NAMES IN " SNAPSHOT" page. I have tried to rediscover devices and also update the status but without result ...then i have tried deleting the device and REDISCOVER it
low disk space on manageengine server
Hi Dears, We have low disk space issue on manageengine server and the Opmanager service unable to start. this issue happen repeatedly and we need to add 10GB disk to our virtual server every week. would you please assist us to remove unnecessary files
Is there an alternative way to do timesync between servers
Hello all, I researched a lot but unfortunately couldn't find anything about it yet. Here is my issue. We have several servers and we are monitoring them. We need to check that the time on the server is correct and NTP is running since a failure that
Migrate ManageEngine product to another domain
Hi, i has a question, we are going to migrate our manageengine product server to new domain, as part to reduce diferent forest in our organization, currently we got servicedesk, opsmanage and desktop central connect to ms sql, all this server join to
CPU Utilization - "No records to view" - WMI
Hi there, I have a few dozen servers which are using WMI for its monitors. I have half a dozen monitors set for each server, all working OK except for "CPU Utilization" which returns the "no records to view" message when doing a test monitor. Additionally,
Integer oid monitor treated as string on threshold configuration
I'm trying to monitor load average. I've found this oid .1.3.6.1.4.1.2021.10.1.5.1 that according to smnpwalk is returning and integer value. UCD-SNMP-MIB::laLoadInt.1 = INTEGER: 78 When I add this snmp oid in my opmanager, I cannot configure the threshold
Cant connect HP ILO5 to OpManager ?
Hi , We want monitore the ILO5 from HP Servers . What is the right Way to add the ILO5 to OpManager ? Which Logon Credentials i need? Which SNMP Settings i need ? I dont find an ILO5 Template. Is there an way to create an new ILO5 Template ? Thanks
While Install of Applications Manager i should "Shutdown Op Manager"
Hi , I try to install the Application Manager Plugin on OpManager Server . But when i choose start install then an Warning Windows shows " Please Shutdown Op Manager" . What does it mean ? Which steps i have todo ? Thanks
Add More Permissions for RBAC
OpManager has pretty simple access permissions that can be assigned to users: You are either a full administrator or you are an operator that can't really "operate" anything and can only Read device information. Please add permissions that can be assigned
Report downtime
heloo yesterday I took the report, but I forgot where the module was, attached an example of the downreport that I was looking for
upgrade in centos, cannot install because always show updatemanager.sh script using -c option
when updating from v11600 to 123097. I had a problem installing it to the service pack.ppm and there is no interactive at all, the following screenshots what's the solution?
OpManager OVF download link
Hello guys, Does anyone have the link to the download for the OVF of OpManager. On the official download link, I can't seem to find the OVF download. Official download link: https://www.manageengine.com/network-monitoring/download.html Thanks in adv
Fresh Installed OPmanager does not work
Hello Guys; I installed the Manage engine OPmanager software on Windows 7 as a test, but after installing,the page http://localhost:8060 did not load and showed me this message "localhost refused to connect" Then I ran the software and it gave the message
OpManager Free Limitations
Hi, Someone know what functions are disabled for free OpManager Edition? "We also offer a Free Edition: 10 devices, single user, with basic monitoring functionality." * https://www.manageengine.com/network-monitoring/opmanager-editions.html Thanks
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