BUG: Netmask changes to /24
The "Netmask" textbox on the Admin > Add Device page defaults to 255.255.255.0 after selecting a new value in the "Probe" drop-down menu. Also, is this the right place to post bug reports and feature requests? System Details: MSP Edition, Build 6005 Thanks, BST
URGENT : issue with availability distribution
Hello, In my dashbord in the home page when I select display last 30 days or last 7 days or this month, etc. The display shows a day which is not monitored, every five days. When I ask for last day which is the days right after the day showed not monitored, I can get availability distribution dashbord for the day showed not monitored. So it seems that there is a bug in this graph but for me it is an awkward situation because this dashbord is used by the management to get information in term of availability.
Hourly Availability Error
OpManager died a few days ago. Following a restart all was fine except now our hourly availability graphs do not display (show up as red crosses). If we change the reporting period to Last Week, This Month, Last Month, Last 7 days, etc. they show up corerectly. It is only the hourly based graphs such as Last 24 hrs, Today, Yesterday, etc. that fail to display. Is there anything that can be easily done (eg. to metatable or datadictionary) to correct the problem? Regards, TC
Is OpManager 7 able to monitor emails sent by exchange?
Hello, I have OpManager 7 with Exchange monitoring but I do not know how to check the emails that Exchange sends per minute as well as the size of them. Is that possible? Regards, Manuel
Mnitoring Raid drives.
I was wondering if OPManager 7.0 is able to monitor Raid drives or partitions. We 6.0 we were using Storage manager and Raid Serv to accomplish this, but we were hoping that we could use OPManager. Thanks
OPManager 7 Alarms are not being stored correctly
OPManager 7 Alarms are not being stored correctly. When viewing all recent alarms not all alarms are showing only keeping maybe a week or so. How can I fix this problem? We are using SQL 2005 as our backend DB. Thank you, Mid-Michnet Support Team support@mid-michnet.com
Cluster partition details not showing drives on SNMP OpMan7
We have 2 x clustered servers. 2 x servers will not show the cluster drives, only the local drives on SNMP therefore I cannot monitor partition wise % details for these servers. Even if I add the cluster nodes individually the drives do not show on the active node. Also to monitor SQL instances on the virtual IP of the 2 clusters, the monitors show N/A on the main device page even though the data is being collected as I can see through looking at the graph for example of data file sizes. Is this
Quick question regarding remote probes
Hi There, Great product, it has already started to save us alot of time that we used to spend manually checking our clients servers. I have noticed if there is ever a problem reaching the central server, the probes will keep trying to reconnect but will eventually fail and the probe services will stop. This could be from us doing maintenance on central or network issues etc. The question I have is this, if the connection to the central server breaks will the probes continue collecting data and then
Links to Requests from Reports
In MSP Tickets Reports, do any one know how to link the Requests listed in any report to the Request detalis/notes/history. Thanks.
How can I completely turn off auto-discovery?
I want to completely turn off auto-discovery of my networks. Is there a way to do this in MSP Edition Build 6005? Thanks, BST
Probe installed on Server 2003 64 Bit
Hi There, I am just searching through the system requirements and need to confirm whether the MSP probe build 6005 is ok to be installed on a Windows Server 2003 64 bit edition? Thanks Laurence
Business Viiews Properties
Is there any way to improve the performance of OpManger 7 when working in business views, especially when trying to update link properties on an existing view or when creating new links? Opmanager takes from several minutes to over a half an hour to open the link properties tool. Also, this week I am giving a demonstation of OpManager to our senior management and customer and would like to know if there are some quick tuning techinques to improve performance overall. Thanks.
Problem with Installation on Debian Etch
Hi, I'm planning a deplyment of multiple probes running Debian Etch but run into a problem... Process : TopoFE [ Started ] Verifying connection with web server ... Failed to establish connection with web server. Gracefully shutting down OpManager. I'v read about this topic here, but I havn't been able to solve the problem, all libs are in place and hopefully compatible versions. ./StartWebSvr.sh Exception in thread "main" java.lang.NoClassDefFoundError: com/adventnet/nms/util/InitWebSvr Syntax error
MIB Browser and mib sorting?
We have an awful lot of MIBs loaded in OpManager7 and the pulldown list makes no attempt to perform a sort of that list. Is there any way to sort it?
APC UPS and SNMP
Okay, I am utterly confused after having looked for solutions to this for the past 2 hours. I am trying to monitor our Symmettra 40k APC UPS. SNMP is enabled, but it won't autodiscover. I have added the APC UPS .mib's to the MIB folder, but I'm not sure what this does, or how it works. Long story short, I don't know what I'm missing. In the Symmettra event log I see the OpManager coming up as a "unauthorized user trying to access snmp information" I have a "snmp" trap sent to that entire subnet that
OpManager 7 - Map views request
In OpManager 6 each of the "Business" views and "Network" views could be shown as a list, the same as the "Infrastructure" view. In OpManager 7 this is not available. This is VERY inconvenient as the only view you get is a page of little icons showing a color and you have to click on each of them to get any further data. PLEASE change this back as it makes the program very painful to use for myself and my colleagues across the globe which has already resulted in my not recomending it to 2 friends
Great Opmanager installation guide on Debian Etch
Hi Guys, Finally i found nice and easy opmanager setup guide on debian etch check This Installation Guide with screenshots This also includes startup script for debian or other linux users. You love this
Opmanager 7 missing interface stats
Hi, I have just upgraded from version 6 (6012) to version 7, using the upgrade pack available from here. All the regular windows service monitoring and interface up/down monitoring seem ok, but I don't seem to be getting any traffic information for any interfaces, being on switches, routers or servers. The devices are mainly Cisco 1801 routers (140), HP 2524 (20) and some mixed other cisco & devices. All these are being monitored fine with version 6. Is there any way to force for traffic/utilization
Help inventory tab and security tab problems
hi basicly my setup is op manager installed on our mail server and a probe installed at our clients server we a using a vpn tunnel to get the imformation from the probe to the server we have opened port 6565 6161 which are scanfi ports through this tunnel everything is working except the inventory tab and the security tab they error saying The given/available NAT_NAME(sistema-v01) & NAT_PORT(6565) for the probe may be wrong. Firewall configuration might not be done in the probe LAN. Probe May be
interfaces can't be added
hello, when i discover the interfaces on a 3com switch and want to add them, the display says interfaces added sucessfully, but when i refresh there are no interfaces. regards sjoerd
Are there MIBs available for Peoplesoft?
Is there anyone here who has had experience monitoring Peoplesoft with Opmanager? Any insights are appreciated. Thanks.
No Service or URL monitors for a custom Infrastrcucture View
It would seem that when we create a custom Infrastructure View in OP7 those new views can only have Performance monitors - no URL or Service monitors. At least, these options do no show up when viewing a device that is in a non-Server "category". Any way wo make these monitors show up? Thanks
Device already present in the System (Build 7010)
Hello Yesterday i wanted to add one device to the opmanager. After adding the device OpManager said everything went fine but as i wanted to take a look at the device opmanager didnt find it. So i tried to delete the device with a prepared link (copied the delete link from another device of the same type, changed the name and called it in the browser). OpManager said that the removing of the device was initalized. After about 30min i tried to re-add the device. Now OpManager gives me the error " Device
Report Problems
After the migration of to the new version. We are not able to view reports now, it says no data available. Do we need to do something here?
OpManager 7 does not find network
OpManager 7 does'n find network if i try to discover range, like from 10.15.0.0 to 10.15.0.255 mask 255.255.0.0 Network 10.15.0.0/16 does not appear on the net map.
Cisco IP SLA support
Hi, I seem to remember that Cisco IP SLA support was on the roadmap - how's it coming? I'm evaluating Crannog's ResponseWatch at the moment, and it's great - love those bullseye charts! Hope to see something similar in OpManager soon! alec
Upgrade from 6005 to 7010 Issues?
Hello. I'm having issues with all our monitoring after the upgrade path. The problem we are experiencing is that when there is a troubled circuit we get paged/emailed, but when the circuit clears we will get paged sometimes on lines but not other times. I have made sure that the notification is setup to notify us when a line clears. To give everyone an idea here is what we have Op setup to do. We monitor our T1 circuits which have Cisco routers on the other end for errors, line down/up, etc. When
Missing Items on Business Views
Hi All -- I wonder if anyone else has had a problem with items disappearing in Business Views? After upgrading from 6 to 7 all views were in place and correct but recently I've found a couple of views missing items. The only thing that has happened is a couple of sub-network scans occurred. Your help and insights are appreciated.
Standard (non-SSL) port for OpManager 7?
I am evaluating OpManager 7 and I would like to enable access to the web interface via regular HTTP in addition to the default SSL configuration. I could not find any reference to this in the user manual, only how to change the listening port to something else. Is it possible to enable HTTP, and if yes, how? Thanks in advance, Virgil
OPS Manager unable to detect the Itegno SMS modem
Hi, I got a Itegno vm1080 modem.. But the SMS server settings is unable to detect it?? why?? the modem is in good condition as i used it with other software
sd Plus addon not working
I am running 7010 opmanager and i can go to admin addons and configure sd plus and run the connection test is all fine. But then i go to a computer and click on ihardware details i get the following error. So the test is good i am using sd plus everyday the server does exist in the sd plus inventory. Unable to fetch Hardware Details from ServiceDeskPlus. Possible Reasons Check whether the device is added in ServiceDeskPlus Check whether the ServiceDeskPlus Server is running
DELL Switch Interfaces no longer appear after rediscovery
I am running OpManager 7 build (7020). Initially we had a DELL PowerConnect 3348 switch monitored with all its ports. By mistake the 'Rediscover' button was clicked in OpManager. Now the only switch interfaces that appear are the 6 LAG ports. When you click 'Add' to add the 48 regular ethernet ports it says 'Sucessfully added' but all you ever see is the 6 LAG ports. Can someone help out? Thanks.
reports
HI I am trying to set up a report that will run on the first on the month and will show the last months uptime for all server Monday to Friday 8am -6 pm How would I go about this?
mail monitoring
Hi, Is there a way to monitor all the "road" made by mails, for exemple, something like the ipmonitor POP3 QA, sending an e-mail with a smtp server, and looking then for this mail on a POP3 server, to check if mails are received successfully. Best regards, -- Guillaume
bug with alarms clear
Hi, When you select in Alarm tab to show more than 25 alarms in the page because you have more than 25 alarms and when you decide to clear those alarms, clearing process clear only 25 alarms instead all showed in the page. For example, you have 52 alarms, you select 75 alarms per page then you clear all, only the 25 first alarms are cleared, you must redo the same thing for the rest. Regards PCO
Configuring MIB
Hi, We need to monitor a Motorola PTP 58400 device using opmanager. The vendor has send us the MIB of the device. Can anyone guide me on how to do the configuration in opmanager so that this device can be monitored. we have an opmanager central server and 18 probe servers. I have put the MIB in the location D:\Program Files\AdventNet\ME\Central\mibs. We have an option named MIB browser in the probe servers. I tried to load the MIB but it was not listed. Am i missing any steps here. Can anyone guide
I wnat to get remote Server "CPU Utilization" with
Dear Sir : 1. in opmanager server "cmd" do "cscript cpu.vbs 172.16.37.106 Administrator chio123" I get data "CPU0 5" look picture 1 ==> http://img524.imageshack.us/img524/4087/33582802xe9.jpg 2. in "webclient.snapshot.password.changelink" set 172.16.37.106 server user&pass look picture 2 ==> http://img77.imageshack.us/img77/1866/75583688vc4.jpg 3. get "webclient.snapshot.testlinks.testresults" ==> "webclient.snapshot.testlinks.monitordown" look picture 3 ==> http://img166.imageshack.us/img166/3172/29612487zb3.jpg
Exinda MIB
Hi there, I'm trying to set-up OpManager to monitor our Exinda Network boxes. I've downloaded the MIB file off teh Exinda Box, however when i try to use it, it gives the following error: Error parsing MIB:Exinda-MIB Exception while loading MIB:Could not parse the file C:/Program Files/AdventNet/ME/OpManager/./mibs/Exinda-MIB The error occured at the line no: 181 ,column: 5. Only the base datatype and TEXTUAL-CONVENTIONs are allowed as syntax in the SEQUENCE construct. Invalid name (character comma)
MSP Version - More than 10 Alarms on Homepage
Anyone know of a way to get more than 10 Alarms displayed on the Homepage, for those of us with higher resolutions and would like to see more at once? TIA akb
Problem monitoring new Allied Telesys switch...
Need to monitor a new Allied Telesys switch. The basic switch template shows interfaces OK but I want to get more info by using the MIB from Allied Telesys. I uploaded the MIB using the MIB browser. The OID is .1.3.6.1.4.1.207 Using the MIB browser, I test it by getting the info using the above OID with the switch IP address. The SNMP info is returned as expected. I go to custom templates, and add Allied Telesys as a vendor, plus add other template details (Name, Icon etc.) I then query the device,
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