Desktop Central - OS Deployment - Where to start?
I've been poking around in Desktop Central's OS Deployment module, and looking through the manuals, etc. All that I'm finding for the most part are articles or five minute videos that tell what the product does, not how to configure it correctly. I'm looking for a good guide in getting the OS Deployment set up properly and effectively. Thanks, Patrick Korman
Merging two DC installs
My company recently acquired another company that also uses Desktop Central. This document covers moving DC from one server to a new server, but the steps don't make sense for combining two existing servers. eg, step 6 says "Manually copy the Desktop Central installation directory named DesktopCentral_Serverand paste it in the new computer" but this would overwrite my existing files, and I'm not sure tat's what I want to do. My existing server will not be changing. The newly acquired server will
Automatic deployment of software and configs to a newly imaged computer.
We use Dell image assist to image computers. I was wondering if there was a way for desktop central to automatically push software and configurations to these machines when after they get the agent installed. Without me having to deploy them.
Question/Idea: Dashboards per remote office
Hi, I really like my main dashboard view, and I pay close attention to the Network Status and System Health graphs. My problem is that I have two 'offices' configured -- 'Local Office' which is all my desktop systems on site, and 'Laptops' which is for mobile devices. In my environment, it's very important that I keep the 'Local Office' up to date, but 'Laptops' are less important. It would be extremely useful if it were possible to change the 'scope' of the main dashboard to a particular office/scope-of-management.
Desktop Central WAN Client - Live Status
Dear Team, We have installed Desktop Central, and everything works perfectly. However we have an issue with the WAN Clients that are connected through Direct Connection (Not Distribution Server) where the Live Status is Down! Computers in the LAN Connection; the Live Status of the Clients shows green, but in the case of WAN, once they are installed, they do show up in the Desktop Central Remote Office location. It does become green, but clicking on it, makes it red. I have noticed that the last contact
desktop central server 9 upgrade path
Hi all I'm new to desktop central and have inherited a system (desktop central server 9, agents are version 9.1.96.w) that was installed in 2015. I believe it was working at one point. I do not have the password to login to the current desktop central server portal. The password reset isn't working either. The agents get installed via GPO and without a ton of digging, it looks like they're reporting to the server properly (no errors that I can find so far). I'm looking to purchase the latest version
INbound ports on clients
hi, I started working at a small company using Desktop Central. They asked me to enable the Windows Firewall on the clients and especially the INbound connections should be restricted. I tried finding which ports I need to open on the clients ( inbound -> from server to client), but I found a lot of contradicting information. I did a quick netstat on the Win10 laptops and noticed only one connection to the Desktop Central server: TCP x.x.x.x:56128 desktopcentral-server:8027 ESTABLISHED I
PendingFileRenameOperations
I cannot update my Exchange email system CU level due to Desktop Central registry entries in PendingFileRenameOperations. I followed this forum post, https://pitstop.manageengine.com/portal/community/topic/pendingfilerenameoperations-error. It provides an unofficially released 10.0.448 as the solution. I tried to apply this update in my environment and received a message, "this build 10.0.448 is currently not compatible with your environment..."
Build 10.0.394 secure gateway server version
Hi, I'm getting the following message checking the secure gateway server: To view the health status of Secure Gateway Server, it is recommended to upgrade to the latest version. The link provided points to build 90039, which is already installed. Is there a new version available? Thanks...
PC Slowdown when patch scanning andupdating
Hi Some users on our site appear to be reporting intermittent slowdowns when a patch scan and update on is carried out on their computers Can anyone advise if they have also had reports of PC's slowing down while while a patch scan and updating is taking place. Can it be confirmed that CPU usage is kept at a suitable level when these tasks are being carried out..?
Find Computername using "Logged On Users"
Hello, which API for Desktop Central would I need to be able to find the computer name using the "Logged On User" value. We are on Build Version:10.0.450 For example, If I can wrap the API into a powershell function I can use it as: Get-LoggedOnUserPC -Username "someUser" This would return : PCNAME1 from Desktop Central's inventory.
I cannot upload
I cannot upload download patch? I am download patch in my computer after i am upload patch to desktop central server but i am waiting Using version 10.0.439
New Desktop Central install, 2 alerts I can't figure out how to clear
I downloaded and installed Desktop Central yesterday. It is build version 10.0.467. Everything is working as I would expect but on the home screen there are two alerts I can't figure out how to clear. They both have a header that reads "Activate before its too late! "{0} Distribution Servers below {1} version are inactive and will no longer be managed by Desktop Central if they do not contact the server in {2} days." "0 agents below version are inactive and will no longer be managed by Desktop
Desktop Central Agent install based on AD OU
Hi all; Sorry, new user. How can I deploy the Agent for a certain OU that anytime a new computer shows up there it the agent gets installed automatically?
Desktop Central agents not connecting after upgrade
I just upgraded Desktop Central from 10.0.0-SP-364 to 10.0.0-SP-435. The server starts fine and I am able to login via the web UI, however none of my agents are able to connect. If I run the agent troubleshooter, everything appears ok except antivirus. Any ideas what would cause this and how to fix it?
Can the Desktop Central logon timeout be adjusted?
I have to multitask, so I spend too much time logging in and out of the application Thank you
LDAP Support for Desktop Central?
I am testing JumpCloud Directory as a Service which includes Hosted LDAP functionality. Is there a way to bind Desktop Central to LDAP? It looks like AD is the only option but wanted to check.
Windows 10 Versions not reporting properly
Has anyone noticed that Desktop Central does not properly report which version of Windows 10 is installed? I have about 10 machines with Win 10 1903 installed and the graph shows them correctly but when you click on inventory details it is reporting them as 10.0.17763 and not 10.0.18362. We are running DC version 10.0.435
Weird Issue in User Administration
I am not sure if anybody else is facing this issue on Admin > Global Settings > User Administration. If the Full Control is enabled for SoM module in Technician user role, the role assigned users are not able to Add or Remove Computers from SoM > Computers ONLY if they have a scope defined. This issue is not seen when no scope is defined (or the user have global access).
Dynamic custom group for Windows 10 Professional Edition 32-bit and 64-bit and not Enterprise
I had a dynamic custom group that filtered on Windows 10 Professional Edition (x86 & x64) but this group is now showing no members. It appears that the 'Software Name' no long allows selecting the OS and Operating System only shows 'Microsoft Windows 10'. No option for Professional or Enterprise.
Desktop Central - Latest Service Pack?
What is the latest General Release Service Pack for Desktop Central. I am currently running 10.0.419 but see in the enhancement and bug fixes referencing as high as 10.0.435.
File not found error when trying to download Migration guide
I've tried the first step in migrating our DC server. When I click save & download the migration guide I get a "File not found error".
FREE WEBINAR TRAINING SCHEDULE - DESKTOP CENTRAL
Hello Everyone, While it is true that managing and securing endpoints is time-consuming, automation is the key in saving time. Learn how mundane desktop management activities can be automated and streamlined from a central location and make the most out of our products by attending our free training program. These webinars span across four series and help you learn the inside out of managing and securing endpoints. You will also be able to: 1. Get your questions solved instantly 2. Learn how each
Add computer in scope of monitoring and auto add of computers not working
We have DC set to auto import machines from certain AD OU's but it appears to have stopped working. If we do an AD synch it says it has successfully synched, but the machines don't appear. If we go to add computers manually we can see our domain on the left hand pane, but all we get is a spinning circle on the right hand box. We have recently updated to 10.0.433 so I think it may be this, but I can't be sure. I've tried different credentials and nothing seems to work. However in SOM AD Synch settings
Desktop Central OS deployer module
Hi does anyone have start to finish documentation to setup the OS deployer module in Desktop Central with PXE boot, ME documentation is threadbare and I feel like I'm missing something?
Desktop Central Remote Site Modification/Replication Policy
I was having problems with modification of a remote site , specifically installing and configuring OS Deployment Components. I had a previous replication policy configured when testing this feature when it was first released. The symptoms i had experienced: I was unable save OS Deployment Components settings nor would the settings create an image or driver repository profile when saving modified remote site. After working a case with support, the cause was that I had deleted a previously assigned
PendingFileRenameOperations Error
Recently the Desktop Central Client Pending Operations won’t be deleted from PendingFileRenameOperations with system restart (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager). I have already restarted the client itself and ManageEngine Services but it seems to have no impact. Folowing are the values inside PendingFileRenameOperations file. \??\C:\Program Files (x86)\DesktopCentral_Agent\StartupFile.txt \??\C:\Program Files (x86)\DesktopCentral_Agent\bin\StartupFile.txt I want
RSS feeds
It would be very helpful to have RSS feeds for each subforum, to be able to stay up-to-date with recent topics. I'd rather not like to have such information by email as that would distract me from my work too much
No response on Ticket #5361800
Hi, a month ago I opened ticket #5361800 because of a problem with the german translation but still there is no response and I've to redo the fix after every hotfix we apply to our DC instance.
Upgrade your Desktop Central server for continued management of Apple devices!
With just a few days to go for Apple's release of their latest iOS 13 (releasing on September 19th) and macOS 10.15 Catalina operating systems, there's plenty of productivity as well as security driven features to explore. However, it is required to upgrade your Desktop Central server preceding the public release to ensure you can continue managing your Apple devices without any hassles. If your build number is below 10.0.413, click here. If your build number is between 10.0.421 and 10.0.432, click
Migrate Desktop Central Database to AWS Aurora or RDS Native postgresql
Is it possible to migrate the DC Database to Aurora with postgresql compatibility or to RDS native pgsql? I only see an option for MSSQL in the migration wizard. Thanks!
Desktop Central Agent OS Deployment
Do we need to do any special steps prior to creating and pushing an image for the Desktop Central agent if we use the Desktop Central OS Deployment tool? Or do we need to deploy the agent after?
Rename the Desktop Central database during migration to MSSQL
Hello Support. According to this procedure (https://www.manageengine.com/products/desktop-central/using-mssql-database-how-to.html). Is it possible to migrate the Desktop Central database to MSSQL using the database name other than "desktopcentral"? We need to migrate the Desktop Central database with a custom name. Regards. Rafael Vega.
High Disk Space Usage - Agent Logs
Hi All, I've been looking at disk usage by the ManageEngine agent, and found the log directory is between 300 and 700MB on most of my machines. Is there a way to clean these logs up? Thanks!
OS deployment with bitlocker encryption
Hi, We have a use case to take an OS image from a system. Once the image is taken , it is pushed to the machines and then bitlocker has to be enabled for 'C' partition.
Dev environment
Is there a dev enviroment that i can test the latest upgrade - last time it was upgraded we was down for 4 days?
When Desktop central will support update the drivers for any laptop or server
When Desktop central will support update the drivers for any laptop or server
Changing default email message for reports
Good Afternoon, When I run an automated report and have it sent, the email everyone receives has text elements that we do not need, such as: Regards, Desktop Central Team. How would I go about changing/removing parts of the automated report email template? Thanks In Advance, Garrett
Desktop Central - Service won't start
Hi, I have noticed that my Desktop Central service is unable to start since 16th July. So not sure what is going wrong here. Could you please help me to figure out this issue? Thanks, Marco
Agent upgrade from 10.0.387W to 10.0.411W failing
Hello, I upgraded my MeDC server to 10.0.411 this morning (from build 387). And this time, agent upgrade is not working. And even worse, I cannot uninstall the agent from MeDC server (to manually upgrade). Communication between agent and server seems OK. And strangely enough even the MeDC server itself cannot upgrade its own agent. Translation of the error is "Connection closed. Unexpected error" The only way I have found to upgrade is to manually uninstall the agent (directly from the computer,
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