System Manager > Command Prompt typeface on Macs
I'm using a Mac with the latest version of Chrome, and when I use System Manager > Command prompt to get to the command prompt of a Windows endpoint, the font it uses is a non-monospaced serif font. Chrome on Windows displays using a monospaced sans-serif font which is much easier to read, and output lines up much better. It'd be really nice if this font could be used on Macs as well :) Many thanks, TK
Ability to use find/search from the web browser with build 10.0.396
Hello, After installing build 10.0.396, my ability to use the embedded find/search function (ctrl+f) from a web browser with ManageEngine has ceased functioning (latest versions of IE11, Chrome and Firefox). For example, searching for a computer name or user under Inventory will only display results if they are visible on the scrolling window. It seems as if I can now only use the built-in search function from ManageEngine(magnifying glass icon that offers search capability within the columns) Furthermore,
Delete a computer from database
Here is my situation: I have a computer named AppTest1. I use it to test configurations on. Every couple of weeks I reimage the computer using our imaging software. Part of the imaging process installs the Desktop Cetral Agent on the computer. Once the computer comes up, Desktop Central begins to deploy every configuration to the machine. So now I don't have a clean machine. This is not what I want. My question is, is there a way to remove a computer from the Desktop Central database? The
LDAP over SSL
Does Desktop Central support LDAP over SSL?
Customer support chat button missing from console
Customer support chat button missing from console today customer support isn't picking up the phone either, 30+ mins on hold Whats going on?
OS Deployment
Can I upgrade OS with Desktop Central? In place upgrade of Windows 7 to Windows 10?
Adding Domain
When creating a domain, can I use a regular user instead of a domain admin account, will this create an issue with installation of agents?
Firefox and 10.0.394: inventory - upper left bar/links don't work
After upgrading from 340 to 394 clicking e.g. "computers" in the inventory tab doesn't work. Internet explorer works as expected. Additional question: With IE it's easy to change the column width, e.g. in the inventory/computers view. This is not offered with Firefox. Is there a way to adapt the column width in firefox?
Distribution Server Stopped After last upgrade
After last Desktop Central Upgrade (10.0.394) my distribution servers are in stopped status. Services are running in every distribution server. We restart the service and the distribution started again but stopped again after few minutes or seconds. The event viewer shows a dcreplication.exe fail.
Desktop Central build version
Hi, I have DC version installed 10.0.394. When I click on build version it says me that Desktop Central is up-to-date. But when I go to this link https://www.manageengine.com/products/desktop-central/service-packs1.html - it says that the latest version is 10.0.395. The question is why my server says that it is up to date if it is not?
Weird bug in latest version (10.0.395)
Just updated to the latest version as above and most things seem to be working fine and look ok. I am hitting a strange bug that seems to occur across all browsers and on different machines. Basically - If you search for a computer name using the main search button (greenbox spyglass icon) and type in a machine name and select computer name it will show you the result. Then click on the computer name and it takes you that computers inventory. If you then click on the search button again and type
OS Deployment
Hello, Currently, I am in charge of automating a Windows upgrade from Windows 7 to Windows 10 and the company utilizes ME Desktop Central. I have attempted to utilize the OS deployment option and created a base image of one of the computers on the network, but I am having some trouble. After attempting to create an image, the main hard drive has "shrunk" in terms of total capacity. The SSD installed on the machine has a total space of 256GB, but when I access the file system on the machine it states
Desktop Central License Association to Computers
I am trying to associate licenses to a specific software with no success. The amount of licenses is correct and I have filled in all the other information and added the license file. When I click to associate to machines nothing shows. Not sure If am doing wrong but the summary page doesn't show the license as used.
How can I disable offline files (Sync Center or mobsync.exe)?
I have an AD domain, and I want to disable offline files (Sync Center in Windows 10 or mobsync.exe in Windows 7) on all my end user's desktops. How do I accomplish this in DesktopCentral?
Desktop Central (high cpu usage on Server 2012)
Hello, I am testing Desktop Central on a small group of machines on a local Workgroup. I have installed a fresh copy of Windows Server 2012 on my ESXi server. Upon installing Desktop Central, my CPU usage spikes to 80-90%. The process taking up most of it is postgresql. I can't seem to figure out why this is as this doesn't happen on a local machine. This is a simple test installation, nothing else on the server. Any advice is appreciated
Fetching Mac address and serial number of mobile device in MDM
Hello What are the variables to fetch Serial number and Mac Address of the Mobile devices in MDM? Thanks Hassan Al-Kas Dynacare
Server is automatically rebooting
One of my servers is logging everyone out and rebooting. There is no option to postpone. It is part of my Dynamic Group server test group, but that group is set to "Deploy during business hours(Do not reboot)". Why would the server be ignoring the deployment policy and forcing a reboot? Custom Group Group Name : Test Servers Created Time : May 7, 2019 11:51 AM Group Type : Computers Last Modified Time : May 7, 2019 11:51 AM Selected Domain : MyDomain Members Count : 3 Task Details Task Name
Alerting on Server Start up Failure
Does anyone know where the alerts for "Desktop Central Server Start up Failure" come from or are set? At the moment we have one old employee getting the alert and one who isn't an admin getting it. I checked in Admin - Server settings and the notifications settings point to an admin directly. So i am guessing there is another alerting feature that isn't dynamic since it's going to an old employee long gone. Header info doesnt have much to go one but are there other suggestions? Remote Server returned
Differences between Desktop Central and Desktop Central MSP
Hi, What is the main difference between Desktop Central and Desktop Central MSP? Is there any differences in functionality? Thanks.
An Important fix for Credential usage in Configuration & OS Deployment is now available
Is there a written release on this fix? This banner is all over my Desktop Central. What's the issue and what is it fixing? I need to put in a request in order to justify the upgrade.
Linux agent - README file
Hi, when you unpack the Linux agent installer there's a LINUX_README.html file, but if you're working via a terminal this is very difficult to read. I think it would be an improvement if the readme was a simple text file, so that you didn't need a graphical interface to view it. Thanks!
End of Support for MAC OS 10.6 - Snow Leapord
Hi Everyone, As you might all know Apple has stopped supporting MAC OS 10.6 - Snow Leapord by 2014 itself and did not provide any security patches after that. However, we still continued supporting them from Desktop Central till date to make use of other functionalities apart from patch. We started working on a Agent revamp with New technology in place of all agents and to support this new technology on MAC OS 10.6 - Snow Leapord we are having failures on them. So, we decided to stop supporting
Disable/postpone agent upgrade?
I'm looking at drafting a rollback policy for the event that a desktop central server version upgrade goes wrong (this has never happened, but I like to be paranoid) A potential problem is that as soon as the server is upgraded, it will automatically start upgrading agent versions (I have had a problem in the past where there was a bug in the agent upgrade process - support gave me a fix right away so it wasn't a big deal, but I did need to deploy it via other means) and I am concerned that if I
OS Deployment Licensing
I inherited Desktop Central and was wondering how OS Deployment licensing worked. I see I have the following licensed: OS Deployment - Add on Number of Server Machines : 1 Deployed Server Machines : 0 Number of Workstation Machines : 4 Deployed Workstation Machines : 0 Does that mean I can deploy only one Server and one Workstation or does it mean I can only deploy one server and 4 workstations at a time? Looking to better automate and standardize our workstation deployments for
Custom Groups not showing up in Announcements
I have created several Dynamic Groups but when I try to use them in the Notifications area, they aren't an option. Static ones appear but no Dynamic ones. How can I get this to work? Thanks, Frank
Display real name of users + search for usernames
At the moment, desktop central refers to users via the windows/active directory user name (e.g. "jsmith") - this is shown in places like the "logged on users" column and in the "logged on user" field for patch info, etc. In our environment usernames are sequentially generated based on starting department (e.g. "tech0183") so it's not obvious who a user account refers to. It would be exceedingly useful if there was another column and field for "AD User Name" that would display "Joe Smith". It would
DC and Servicenow integration roles
Hi, We are in progress fo integration Desktop Central and ServiceNow and we want to allow itil users to manage and view all the DC dashboards. I've assigned x_manen_medc.DCIntegrationUser role to the ITIL group but members not able to see dashboards. Also, DC dashboard has several UI pages that also restricted by roles: "Security constraints prevent access to requested page" What roles should use for non-admin users in Desktop Central application? Thanks in advance
DC Free Training
Desktop Central training is spread across 5 weeks with each week focusing on a specific module. At the end of this training series, you will be conversant will all the features, the best practices in using the product and the tips & tricks for effective desktop management. Here is the schedule of the training: We conduct training in 2 different time zones. 6:30 AM GMT & 11:30 AM EST Week 1: Automating Patch Management - Apr 3, Week 2: Software Deployment - Apr 10, Week 3: Asset Management - Apr
10.0.345 download link broken?
Anyone else unable to download the 10.0.345 DC hotfix? Takes me to this url: https://uploads.zohocorp.com/Internal_Useruploads/Desktop_Central/o_1d4kksha35vfsm51pgt1tgpbef1/ManageEngine_Desktop_Central_10_0_0_SP-345.ppm And it's a 404 Error. Thanks!
Desktop Central update
Goodmorning everyone, what is the latest version available? 10.0.328 https://www.manageengine.com/products/desktop-central/service-packs.html?dci&did=45-1224-2018-06-03-13-59-35-68718 or 10.0.342 https://www.manageengine.com/products/desktop-central/service-packs1.html?dci&did=45-1224-2018-06-03-13-59-35-68718 Thank you
Failover Distribution server
Hello, Could I set up something like failover distribution server which will be working in case of any failure of primary DS server in the local office? Thanks.
Windows and Third party patch alerts/reports
We currently own the Manage Engine products listed below and I wondering which I can use to accomplish what I need. ManageEngine ServiceDesk Plus ManageEngine DesktopCentral ManageEngine EventLog Analyzer What I'm trying to accomplish: We have 3 server groups. Group 1 will get patches applied on Wednesdays, group 2 will get patches applied on Thursday, and group 3 on Friday. What I'd like to do is have a separate report generated for each group showing what windows and application patches are available.
Force reboot after applying an install patch even if the user is not logged in
I'm trying to create an automated security update (istall patch) and force the reboot the computer after the updates have been completed, but there is only the option to force reboot after first log in by the user. Is there a way to automate and force the reboot upon the completion? Is this option only on the liscensed version or is there another peice to desktop central that I'm missing that can force the reboots after completion for me?
Upgrade Build 10.0.329
It is possible to update to version 10.0.329 from 10.0.240 directly
Agent Install
I have about 140 Laptops/Tablets in the field. Many of them have not connected to the corporate network in quite some time. I have the install in a ZIP that is accessible from our corporate website. The issue I have is our users do not have Local Admin rights. In looking at the setup.bat file it requires it to be run as an admin. I need a way to get the BAT file to run itself as admin without a UN/PW prompt (I can provide that info for the script) or a separate BAT file that will set the Admin
Server changes to wrong IP address
Hi, I've been struggling with getting Desktop Central to use the correct IP address on the machine it's installed on. It also runs VirtualBox so it has an interface for that and Desktop Central want to use that IP as the address it starts on on the real interface address. The alert on the Home says "Desktop Central Server IP has changed Desktop Central Server IP has changed from 10.1.1.100 to 192.168.56.1. Update the new IP Address to ensure proper Agent-Server communication. Update Now" 10.1.1.100
How to change/set New york location in hotspot shiled 7.0 elite
Hi, this is emma, currently am using (windows 10 pro ) hotspot shiled 7.0 version elite. the thing is my IP were blocked that is reason why am using Hotspot shiled.. to track the rankings of particular training pages like Vmware Training., Data science training etc.. for NEWYORK Location.. Now the problem is whenever i set location USA in hotspot shiled it is showing different different locations of USA.. like losangles and dallas, texas,, so the search ranking are showing different location
Desktop Central using wrong IP address on server
Hi, I have this message on Desktop Central when I login to the web console, Desktop Central Server IP has changed Desktop Central Server IP has changed from 10.1.1.100 to 192.168.56.1. Update the new IP Address to ensure proper Agent-Server communication. Update Now 10.1.1.100 is the address it should be on, the IP hasn't changed. 192.168.56.1 is a virtual interface for a VirtualBox. Desktop Central show not be using that address. 10.1.1.100 is the real network interfaces IP. How can I make sure
API documentation for custom groups
Hi, where can i find documentation about the API to use to populate static and dynamics custom groups ? Thank you
Desktop Central Web console doesn't open on port 8020.
Hi, Since I have updated Manage Engine Desktop Central to 10.0.275.I cannot open web console on port 8020. I tried installing Windows Server 2012 patches, but the issue is still there. Any solution for this issue. I can open web console on port 8383 but I cannot communicate with any of my workstations on the network. Any solution for this issue as well. Thanks You, Regards Muzz Ahmed System Engineer Zakiant LLC.
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