At the moment, desktop central refers to users via the windows/active directory user name (e.g. "jsmith") - this is shown in places like the "logged on users" column and in the "logged on user" field for patch info, etc.

In our environment usernames are sequentially generated based on starting department (e.g. "tech0183") so it's not obvious who a user account refers to. It would be exceedingly useful if there was another column and field for "AD User Name" that would display "Joe Smith".

It would also be amazingly useful if you could search by username or real name - a common scenario for me is that a user will drop by the support office with a query, and they won't know their system name. I can find this out, but it would be a fantastic feature if I could put the user or real name into the search box in DC and have it return a list of systems that the user was known to be active on (sometimes they're not logged on when they come to me, so a historical awareness would be needed).

Many thanks!