Bitlocker Key Inventory
Hello, im testing Endpoint Central Cloud. We added two devices to our test environment. One device already has bitlocker enabled manually and we install the Management Agent. The Bitlocker Key show up unter Device Properties and encryption status is active.
Bitlocker Key Inventory
Hello, im testing Endpoint Central Cloud. We added two devices to our test environment. One device already has bitlocker enabled and we installed the Management Agent. The Bitlocker Key show up unter Device Properties and encryption status is active.
Endpoint DLP Addon in Endpoint Central
I have a potentially severe problem. I just got off with tech support. I recently upgraded Endpoint Central to version 11.2.2300.8. A trial of the new Endpoint DLP add-on was in the upgrade. Foolishly, I tried it. I created one rule to identify SSN's
Endpoint DLP Pop-Up not going away
Hello all, I have updated to the latest patch version 11.2.2300.8 and am constantly getting this. I cannot bypass it. Any suggestions? Try now, opens the DLP page but the pop-up is still there. Maybe Later does nothing.
Failover server wrong status in DB
Hi, Is it normal to have Server status as 7 in the DB for the secondary server? Shouldnt be "1" ?How can that be corrected? From the GUI, failover shows green Best Regards, Bionid
Endpoint Central Agent Uninstallation
What does this mean? I downloaded the AgentCleanupTool and ran it on the server hosting Endpoint Central. The .exe created AgentCleanupToolClient.exe which I ran on the client PC. (as an administrator)
Support for domain specific dns server
Hello We have Desktop Central installed on a central server connected to three AD servers. This server is on a network with different dns server then the three domains. That means when I try installing the agent from Desktop Central to a computer, I browse
User Administration - Dynamic Groups in Computers to be Managed Scope
We would like the ability to use Dynamic Groups when defining the "Computers to be Managed" in the technician user administration. The goal is to only allow the tech to manage Windows Computers and not Servers. Managing a static list of computers is
How to remove computer from Desktop Central?
Whenever I go to remove a computer from the SOM, it displays the following: "The Agent will get uninstalled automatically during the subsequent refresh cycle". This is fine if the DC agent is installed but often in my situation the computer does not have
[Webinar] Enhancing end-user experience and ensuring security with UEM
Greetings from ManageEngine! In today's hybrid work environment, maintaining a secure workplace has become a top priority for organizations. While it is crucial to implement stringent security measures, it is equally important to ensure employees enjoy
Agent upgrade fails on some clients
Hi, I've noticed on the last couple of upgrades there are som clients that fails to upgrade. It seems like the install completes, but the file C:\Program Files (x86)\DesktopCentral_Agent\bin\dcagentservice.exe doesn't exist, so the service can't start.
Link endpoint central onprem with cloud version
Hi, Is it possible to have a single pane of glass for management of two separated instances of endpoint central,one in cloud and one onprem? So from one console i can manage both environments? Br, Bionid
User Search
Hi there, Is there an easy way to track down a user and then connect to their last known device? Would be useful during calls if the user doesn't know their PC name and/or they aren't currently connected to a device. Many thanks Adam
Use a username value by dynamic variable
Hello: I want to use a username value for a configuration windows script, but dynamic variable use by DC not define. How to define it. please? thanks Calos
What's the general vibe on Endpoint Central 11?
All Just received the banner in EPC telling me that a "new" version is available and that I should update ASAP. Last time I remember a major version change coming along - my EPC install was basically killed off and it took several days to get working
Dell driver issues when deploying
Ever Since version 10.0.581, I have been unable to deploy an image to a Dell PC using the bootable USB - it either never boots up, or does not see the hard drives, network, whatever. I am able to boot and image providing I create a driver repository with
Can EC get a dark or other themes like SDP?
I've been looking at the same DC/EC console for about a decade now. It's fine, but can we get a dark theme like SDP has? Thanks in advance!
Inventory registry value?
How can I use ManageEngine Desktop Central to collect custom registry key values from all managed endpoints and create a report based on these?
Endpoint Central Free training (Apr - May 2023)
FREE TRAINING SERIES Hello all, Hope you are doing well. We are now excited to meet you and answer your queries in our Free Training Webinar sessions. Join us on our 6-part training series from Apr 05, 2023 to May 10, 2023 for a training session on ManageEngine's
ManageEngineUEMS-Apache
Is the ManageEngineUEMS-Apache service required? The service never seems to be running and I am not paying for UEMS? Is there a way to remove all instances of Apache?
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with few enhancements and bug fixes. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90100) on this
Login after session timeout with SAML
We have SAML authentication enabled and works fine until your session times out. When you click on any link within Endpoint Central you get a "Sorry Page" then redirects you do the login screen. If you click on the SAML login link again it "logs you in"
Unable to install 10.0.367 after applying "Quick Fix"
Trying to install the latest patch after applying the Quick Fix referenced here. I get a message stating "You are not allowed to install Hotfix/Service Pack as you have installed Quick Fix in setup. Please contact support for further assistance". What do I need to do in order to install the service pack?
Imaged Tablet and Deploy to other Tablets
Hello, We have QA team which requires to have bunch of tablets configured. Is there any way we can imaged and deploy tablets with single config in Endpoint Central just like Computers? Thanks
SDP Data Listener Folder
We have found a folder in our UEMS DesktopCentral_Server\webapps\DesktopCentral\dc-queue\sdp-data-listener which has over 7 million 1KB text files in it. Can it be deleted as we want to move the server and this is causing major headaches when transferring
[Analytics Plus free webinar] The 5-step plan to establish capacity planning for your IT
Hello folks, We're excited to bring you our latest webinar on the 5-step plan to establish capacity planning for your IT. Date and time: March 30, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? To stay ahead of the game, organizations must
Emergency mitigation this morning - something about client updates
Did anyone else get a yellow banner when they signed into Endpoint Central this AM ?!?! I should have paid more attention. it was something about clients updating, it was pushed via the Emergency mitigation service. there was a button to Restart services.
How do we know when we are eligible to upgrade Endpoint Central 10.1 to 11?
We are currently on 10.1.2228.19, how do we know when we are eligible to upgrade to 11? Also since this is upgrading to a new version (10 to 11) is it going to take longer than a standard hotfix update or about the same? We just need to know how long
Replication Policies and Remote Offices
Hello, I've got two quick questions regarding Replication Policies and Remote Offices. 1. If I am not using a Distribution Server, will the replication policy still work? We are trying to throttle the connection to and from the Central Server from certain
Auto Logon does not work with EndpointCentral installed
I have been trying to setup a computer to auto login using the SysInternals AutoLogon.exe from Microsoft. The configuration works excellent until I add Endpoint Central to the computer, then it no longer auto-logins on boot. Is there a setting or configuration
Can't stop the EC Server service from the EC Server System Tray icon...
Having just updated to the latest build 10.1.2228.26, I am unable to get the Endpoint Central services to stop, when initiating it from the "Stop Service" context menu when right-clicking on the CE Server icon in the Windows System Tray. The error I get
How to upgrade Endpoint Central 10.1 to 11
Hi, In this page I can't see service pack for upgrade to Endpoint Central v11. 1. Is there any service pack for upgrade to latest version or no? 2. What should I do to upgrade to v11? 3. Is version 11 of the UEM stable? Thanks
Wildcards in custom groups
Hello, I am attempting to add machines to a dynamic custom group. The machine names all start with ProdX- and i want to group the machines into 50 machine groups where ProdX-001 and ProdX-049 are in the same group, ProdX-050 and ProdX-099, Etc. Is there
add support for WSL
Clients in WSL should not require a license since they are no real clients and may use them from host system (Windows 10). Everything else should just work as with regular Linux agent.
BitLocker Management - Dynamic Custom Group
Is it possible to use Dynamic Custom Group as a target in BitLocker deployment policies? We need all new workstations joining Desktop Central to be automatically assigned in BitLocker deployment policies. Is there any way?
A Query to find all computers that have a certain folder on the C:\
Hello, I would like to have a query that finds all computers in my domain with a certain folder on the C:\. Can someone assist please?
Manage Engine Support getting worse?
We own about 7 different Manage Engine products. We are mostly happy with them, but has anyone else noticed support getting worse recently? I've opened numerous tickets for different products over the past few months, and many of them just disappear into
Install Mac Agent Via Intune
Has anybody been able to get the Endpoint agent pushed out via Intune? We had this working at one point when it was the 10.0.X.X client. The latest client will not install via Intune pretty sure it has something to do with the .PKG file. The devices I
I cant install the agent manually. I get a message stating that the application is unsafe
I download the agent from our cloud based instance of Endpoint central and when I try to run it on a client I get the message "This advertised application will not be installed because it might be unsafe." I have turned off the AV and there are no GPOs
Use Endpoint Central to monitor laptops for major incident
Can Endpoint Central be used to monitor laptops for major incident? E.g. certain standard application has an issue affecting many users. Or other significant hardware issues. The finding can be fed into the downstream incident management tool. Thanks
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