User Search
Hi there, Is there an easy way to track down a user and then connect to their last known device? Would be useful during calls if the user doesn't know their PC name and/or they aren't currently connected to a device. Many thanks Adam
Use a username value by dynamic variable
Hello: I want to use a username value for a configuration windows script, but dynamic variable use by DC not define. How to define it. please? thanks Calos
What's the general vibe on Endpoint Central 11?
All Just received the banner in EPC telling me that a "new" version is available and that I should update ASAP. Last time I remember a major version change coming along - my EPC install was basically killed off and it took several days to get working
Dell driver issues when deploying
Ever Since version 10.0.581, I have been unable to deploy an image to a Dell PC using the bootable USB - it either never boots up, or does not see the hard drives, network, whatever. I am able to boot and image providing I create a driver repository with
Can EC get a dark or other themes like SDP?
I've been looking at the same DC/EC console for about a decade now. It's fine, but can we get a dark theme like SDP has? Thanks in advance!
Inventory registry value?
How can I use ManageEngine Desktop Central to collect custom registry key values from all managed endpoints and create a report based on these?
Endpoint Central Free training (Apr - May 2023)
FREE TRAINING SERIES Hello all, Hope you are doing well. We are now excited to meet you and answer your queries in our Free Training Webinar sessions. Join us on our 6-part training series from Apr 05, 2023 to May 10, 2023 for a training session on ManageEngine's
ManageEngineUEMS-Apache
Is the ManageEngineUEMS-Apache service required? The service never seems to be running and I am not paying for UEMS? Is there a way to remove all instances of Apache?
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with few enhancements and bug fixes. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90100) on this
Login after session timeout with SAML
We have SAML authentication enabled and works fine until your session times out. When you click on any link within Endpoint Central you get a "Sorry Page" then redirects you do the login screen. If you click on the SAML login link again it "logs you in"
Unable to install 10.0.367 after applying "Quick Fix"
Trying to install the latest patch after applying the Quick Fix referenced here. I get a message stating "You are not allowed to install Hotfix/Service Pack as you have installed Quick Fix in setup. Please contact support for further assistance". What do I need to do in order to install the service pack?
Imaged Tablet and Deploy to other Tablets
Hello, We have QA team which requires to have bunch of tablets configured. Is there any way we can imaged and deploy tablets with single config in Endpoint Central just like Computers? Thanks
SDP Data Listener Folder
We have found a folder in our UEMS DesktopCentral_Server\webapps\DesktopCentral\dc-queue\sdp-data-listener which has over 7 million 1KB text files in it. Can it be deleted as we want to move the server and this is causing major headaches when transferring
[Analytics Plus free webinar] The 5-step plan to establish capacity planning for your IT
Hello folks, We're excited to bring you our latest webinar on the 5-step plan to establish capacity planning for your IT. Date and time: March 30, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? To stay ahead of the game, organizations must
Emergency mitigation this morning - something about client updates
Did anyone else get a yellow banner when they signed into Endpoint Central this AM ?!?! I should have paid more attention. it was something about clients updating, it was pushed via the Emergency mitigation service. there was a button to Restart services.
How do we know when we are eligible to upgrade Endpoint Central 10.1 to 11?
We are currently on 10.1.2228.19, how do we know when we are eligible to upgrade to 11? Also since this is upgrading to a new version (10 to 11) is it going to take longer than a standard hotfix update or about the same? We just need to know how long
Replication Policies and Remote Offices
Hello, I've got two quick questions regarding Replication Policies and Remote Offices. 1. If I am not using a Distribution Server, will the replication policy still work? We are trying to throttle the connection to and from the Central Server from certain
Auto Logon does not work with EndpointCentral installed
I have been trying to setup a computer to auto login using the SysInternals AutoLogon.exe from Microsoft. The configuration works excellent until I add Endpoint Central to the computer, then it no longer auto-logins on boot. Is there a setting or configuration
Can't stop the EC Server service from the EC Server System Tray icon...
Having just updated to the latest build 10.1.2228.26, I am unable to get the Endpoint Central services to stop, when initiating it from the "Stop Service" context menu when right-clicking on the CE Server icon in the Windows System Tray. The error I get
How to upgrade Endpoint Central 10.1 to 11
Hi, In this page I can't see service pack for upgrade to Endpoint Central v11. 1. Is there any service pack for upgrade to latest version or no? 2. What should I do to upgrade to v11? 3. Is version 11 of the UEM stable? Thanks
Wildcards in custom groups
Hello, I am attempting to add machines to a dynamic custom group. The machine names all start with ProdX- and i want to group the machines into 50 machine groups where ProdX-001 and ProdX-049 are in the same group, ProdX-050 and ProdX-099, Etc. Is there
add support for WSL
Clients in WSL should not require a license since they are no real clients and may use them from host system (Windows 10). Everything else should just work as with regular Linux agent.
BitLocker Management - Dynamic Custom Group
Is it possible to use Dynamic Custom Group as a target in BitLocker deployment policies? We need all new workstations joining Desktop Central to be automatically assigned in BitLocker deployment policies. Is there any way?
A Query to find all computers that have a certain folder on the C:\
Hello, I would like to have a query that finds all computers in my domain with a certain folder on the C:\. Can someone assist please?
Manage Engine Support getting worse?
We own about 7 different Manage Engine products. We are mostly happy with them, but has anyone else noticed support getting worse recently? I've opened numerous tickets for different products over the past few months, and many of them just disappear into
Install Mac Agent Via Intune
Has anybody been able to get the Endpoint agent pushed out via Intune? We had this working at one point when it was the 10.0.X.X client. The latest client will not install via Intune pretty sure it has something to do with the .PKG file. The devices I
I cant install the agent manually. I get a message stating that the application is unsafe
I download the agent from our cloud based instance of Endpoint central and when I try to run it on a client I get the message "This advertised application will not be installed because it might be unsafe." I have turned off the AV and there are no GPOs
Use Endpoint Central to monitor laptops for major incident
Can Endpoint Central be used to monitor laptops for major incident? E.g. certain standard application has an issue affecting many users. Or other significant hardware issues. The finding can be fed into the downstream incident management tool. Thanks
Endpoint Central Free training (Jan - Mar 2023)
FREE TRAINING SERIES Hello all, Hope you all had wonderful winter holidays, Christmas and New Year celebrations. We are now excited to meet you and answer your queries in our Free Training Webinar sessions. Join us on our 6-part training series from Jan
Dynamic Custom Group support in all of Desktop Central!
Currently Dynamic Custom Groups are only supported in Patch and Software Deployment modules. Dynamic Custom Group support needs to be added to all DC modules, including but not limited to: Browsers and Bitlocker. Having to maintain static groups is a
Desktop Central Agent Deployment via Intune
I'm testing out deploying the DesktopCentral agent via Intune to devices that going through the Autopilot process. I created the intune win32 app file with the localagent directory and also created a install.cmd file with the following: msiexec /i “DesktopCentralAgent.msi”
OS Deployment error
When creating a new image and selecting Fetch Partition Details I am now getting a access denied error. Credentials are good.
Disable checksum validation
I have a laptop overseas which is talking to Desktop Central server just fine, but at this end (in the tech console) it says the PC has been offline for 100 days, and "agent version is not compatible" whenever I try to do anything with it. Checking the client logs shows that it is connecting to the server just fine, but when the agent updater runs it has a bad checksum and exits. I have confirmed that it's copy of DesktopCentralAgent.msi is the same checksum as the server... but the sum it is comparing
Odd issue to do with users accounts in Desktop Central
There is an Odd issue to do with users accounts in Desktop Central. If you choose to set up the user account based on the user AD account. The account name has to be more than 5 characters? Does anyone know why this is? We use separate AD accounts for
Disable Windows Notifications for Agent Scanning
Is there a way to disable the windows notifications that pop up for users whenever the agent is scanning? I thought I saw that option somewhere, but after searching, I can't find it. I'm running UEM EC cloud.
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with a few enhancements and a bug fix. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90098) on this
Hotfix release notes
Please fix the releases notes for build 10.0.516 (https://www.manageengine.com/products/desktop-central/hotfix-readme1.html). This is a complete mess. Fixes are listed several times (e.g. point 5 and point 10 is the same fix). I also find it very confusing how this information is presented. For example, I am currently on build 10.0.479 and let's say I will upgrade to build 10.0.516: how can I see at a glance what the fixes are between these two builds, without having to sift through these notes?
network adapter not installing after image deploys
Hello, I am using ME os deployment offline imaging, and my problem is that the image deploys just fine, but then after the pc restarts, the network adapter is not installed and it cannot continue post deployment tasks such as joining the domain and installing
Agent Live Status: Down
What does "Agent Live Status: Down" mean and what causes it. The computers is on the domain, within ip range or network, and AD is setup correctly. But I cannot see computer in any section but the Scope of Management. Current build 90001.
Final Reminder- Last call to upgrade!
This post is a final reminder to upgrade your 32- bit server installed machines. This is with reference to the post released in July wherein we informed that we are calling off support for 32-bit OS Secure Gateway Server. We had also mentioned 31 December
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